I loved the location, it was quite, easy to find, the accommodation was perfect for our family 2 bedroom, 2 bath worked out well. Kitchenette was great to go shopping and cook our own food.

One of the bedrooms smelled like cigarette smoke, probably from the next door person standing outside smoking?

Clean and spacious rooms, larger than we expected. Lots of parking space and away from the busy city area. Karyn was very helpful when we confirmed our booking while we were still on our way up to Cairns hours away.

None,

The 2 bedroom was apartment was pretty spacious.

The bathrooms were not very clean. The kitchen wasn't very well equipped for self contained. The a/c kept turning themselves off. Couldn't use the bedroom a/c when lounge a/c was on. Apparently they are sensored?? Couldn't access balcony through lounge, door was locked and no key would open.had to use main bedroom to access. When mentioned all this to reception response was "oh!".

We enjoyed as a family the space mainly . wifi worked perfectly and the comfort was extravagant just what we needed! Lovely customer service and we were so comfortable

Nothing

This is a perfect place to stay. Felt very secure with all the safety features. It is 3.5 star rated. If people are expecting 5star this is not for them but we found the complex lovely and the staff were very nice.

Clean, quiet, spacious with very helpful staff, but location disappointing - long wait and , later, no show for taxi which cost $44 from airport. Also, without car no chance to access any food after late arrival. This place would be ideal for family or 2 couples, but we had not done enough research on location. We wish it well.

Location

Convenient location and very friendly guest and staff. Undercover secure parking.

Not enough positions for secure parking and cars outside not parked in their lines properly. Need extra blankets in rooms, for rare occasions where it was 'cold' like this time. Even locals complained it was cold.

They were very accommodating, very friendly and easy to deal with. They are more than willing to accommodate me at anytime

Good enough to spend time with my family even with the cyclone hitting Cairns

A bit far from the centre

Room was quiet and comfortable. Check in was easy.

The airconditioner was loud and didnt seem to cool the room enough.