Excellent size rooms, cleanliness scored immediately a 10/10 (and I'm very fussy), bathroom amazing and water pressure super impressive (as per my husband), bed wonderful and really supportive for back issues, accommodation also can support those who have caravans, boats etc as their is space to accommodate for this which is a great bonus for all those weary travellers.

We had difficulty with confirming we would need a late check in (post online payment booking.com) when first contacting them and we spoke with one of the female staff their to check if ok, and was told they don't do late check in and if somebody else was in the room when we arrived that is not their problem??? Was stressful to be told this, but when we arrived we were able to call the numbers provided on the front door and both the gentlemen helped us immediately with our check in which I was really grateful for.

great place to stay whilst travelling around the area, hospitable staff and quick to respond to any requests we arrived after they had gone for the day, however they arranged everything and check in and out was smooth quick and easy.

BBQ in the communal area had no gas bottle and kitchen is closed, neither of those things affected us however would of been a nice addition if available

The location was excellent. The staff were really good. It was a very hot day and the air conditioner wasn't working. They tried to fix it but couldn't. So they transferred me to another room where it worked. The accommodation was really nice.

I couldn't find anything I disliked. It was all really good.

The cleaning staff were amazing we were late getting up and so took longer to get out of room and they left our room till last and gave us more time, unlike route 66 motel that knocked on the door at 10 past 10.

The facility was awesome, clean tidy and professional

Plenty of parking which was beneficial as our group was travelling with cars on trailers. The staff were amazing, especially with our kids. They were prompt with helping with any of our requests

Great place, mobile reception for Optus and Telstra are both usable in this area, unlike other parts of Emerald when the sun goes done Bed was made daily and clean towels Also there is a pool and free wifi

Had 3 nights here, rooms were very clean and comfortable. There was a mix-up with the room, but staff went above and beyond to get it rectified. Recommended.

Location was Awesome. Had a lovely encounter upon arrival of blue fairy wren. Quiet location, comfy recliner chair in room and enjoyed the spa.

Room needs updating, renovation, repair.

The bathroom sink was outside of bathroom. The fact that there were NO outside lights on anywhere…car park, the actual motel (reception) made it seem a bit creepy. Clearly no shower gel had been topped up for quite some time and there were no blankets on the bed…in the middle of winter it made it very uncomfortable.

Stayed in a room with a spa bath, room was big bed was comfortable and the spa was amazing. A little pricey but most places are these days.

I regretted not requesting a late check out because we didn't want to leave