Quiet location and a well-equiped pleasant apartment. Comfortable bed and a big bathroom. Very pleasant lady on the front desk. Space to park a car underneath too.

Our ground floor apartment was very visible from the street. With only one set of curtains, it was necessary to keep them pretty much closed if you didn’t want to be looked at from the street. Then it was quite dark. Thin see-though curtains would have helped this. We would not stay in this apartment again. It was not too far from the main beach but not a pleasant walk in the rain and wind of an evening. The swimming pool was very small and not much space to lie on a lounger around the pool.

We were very happy with this accommodation as it was very good value, clean and Luke was very helpful. I thought that the clean and linen change after a week was pretty good. The bed was comfortable and the kitchen facilities very good.

My sister and brother in law were at the Coco so it was quite a walk, about 20mins each way and as my husband has Parkinsons and actually fell whilst walking there we would hesitate to come back sadly. Just one thing about the apartment. We have an Airbnb and I would pull down the curtains in that apartment 5 and throw them away as they are badly stained with mould on the window side. BTW I did break a glass and replaced it.

Loved the view. Loved the location. Quick 5-10 min walk to shops, restaurants. Room was great. Bed was comfy. Kate looked after us and was quick to respond to emails etc. We didn’t pay for the “presidential suite” Kate was funny, and blunt, and made it very clear that wasn’t what we paid for either. 😝Perfect for us.

Couldn’t really fault it. It wasn’t overly expensive so not sure if we paid for the “presidential suite” we would’ve got bit more toilet paper and milk. And perhaps tissues in the bathroom. But honestly that’s no big deal. We were only there for the weekend. And we were able to get extras from the office if needed. Shops weren’t too far away so that fixed that problem.

Well-furnished apartment in an excellent location with a nice view over the river and park directly opposite, and only a short walk from the beach.

Slightly confusing instructions about getting entry to the apartment and carpark - we received multiple emails but weren't told about the early closing time on the day of arrival (a Sunday), so were lucky we arrived before the closing time and were able to collect the keys. Also, getting the access code to the carpark was difficult (we were supposed to receive the code by text, but didn't). But on the plus side the people on reception were friendly and helpful.

Unit 4. Good size unit, nice cross ventilation, nice tv, kitchen. Whole building was quite quiet throughout the day and night. Nice and clean, renovated. Walking distance to anything. Good location.

Air con cannot quite cool down the bedroom. Early hour noise from laundry and dump trucks right around bedroom window. We were looking forward to a higher level unit. It did not come through at the time of booking that it's not guaranteed.. We had a good time overall. Next time we book directly.

Perfect location by the river. Quiet, away from the main shopping strip, but only a few minutes walk to beach and cafes and shops. Apartment had a lot of little extras like gladwrap, paper towel and detergent. Pool and spa heated. Books, puzzles and games free to borrow from reception. Loved sitting out on the patio, watching the water, and listening to the birds in the trees.

One side of the mattress was very sunken. Couch only had one comfortable spot.

Great location, good walking distance to the main part of Mooloolaba. Comfy bed, nice furnishings & great patio area.

Needing more attention to detail for cleaning, quite a bit of dust and hairs left in bathroom & bedroom lamp and bedside table. Mirrors needed dusting. We were in unit 2, next door was banging on the bedroom side at 8am on a Sunday morning doing Reno’s. Monday morning there was banging in the hallway about 7:30am which was disappointing.

The unit was clean with plenty of room. WiFi was reliable and was very happy with commodities supplied.

The booking process through booking.com was confusing as I received a message from them after the booking was confirmed asking if I wanted to upgrade to a nicer unit. I rang the management at excelsior and I ended up paying extra for an upgrade when I already thought I had booked a superior room.

Great location and exceptionally well equipped kitchen, everything you could need. A little older but spotlessly clean with a large bathroom nice balcony with view easy access to beach, aquarium and the esplanade.

The reception was cramped and scruffy and let the place down. The apartment was much nicer than we expected after seeing the reception.

I booked last minute, usually stay at Meriton properties for context. I was pretty pleased with my experience once in the apartment. I was surprised I had everything I needed to cook, eat and more without having to buy basic things like salt and pepper - just the food as if I were at home.

I thought some things were over communicated. I received about 10 emails in the 5 days (I booked the day before I arrived). Every email I received I thought I did something wrong and it took me away from what I was doing in the moment. I just needed one to welcome me and confirm, one for after hours access once I requested that and one to tell me about check out. It just seemed i received two emails every day.