The quiet location and the pool. Well equipped kitchen. Staff were just lovely. For a resort, it had a real family vibe which was really nice.

Our apartment (33) was a swim out one. There was an odd coloured tile in the middle of the room with no grout around it that moved when you stood on it. The fan switches didn’t work properly and it was difficult to adjust settings. There were gaps around the door ( level of workmanship in the building in general wasn’t great for a newish 4 star resort)

What a resort! Great for big families, we had 4 apartments and they were all amazing and super clean. Also in a good location, not too far from town and a good base. Biggest pool we've ever seen, the kids were swimming constantly! The staff were very accommodating and lovely. Great swimming holes, fishing spots and right next to the golf course which the men loved. We left to go to cairns and stayed in a place that did not compare, we would've preferred to stay here the whole trip. My family and I all said we would definitely come back 🙂 thank you for having us!

Nothing at all. We did have an issue with 1 of the apartment lights not working but that was dealt with promptly and there were no issues after that!

Location is great peaceful and quiet but not too far from town by car. A supermarket is very close, also by car. Taxis seem to be readily available The staff at reception is fantastic, they go out of their way to help you and advise about tours and the like. We were slightly disappointed with the size of the apartment on the second level, the stairs are long and you have to walk along way around to the pool. The views are nice though. When I mentioned all this at reception they were very understanding and offered us a larger, much nicer apartment and the ground floor with direct pool access and only charged a minimal amount. If not booking direct I would suggest to call them to check which appartement you’ve got as they are all privately owned and therefore all different Highly recommend number 55 !

Lovely modern and spacious apartment. The pool is spectacular and was the main focal point of our stay. We loved being able to literally step off our terrace and into the water.

Maybe it was due to school holidays but the price had gone up significantly from our previous visit last year. It's a lot of money to pay for just an apartment and pool a little way out of town with no other resort features such as an on-site restaurant, day spa, gym etc. Although we loved it and will hope to stay again, we will probably only do so if we can find a special deal.

We had a fantastic 4 night stay as a family of 5 in a 3 bed apartment. Just wish we had stayed longer! The two ladies on reception were fantastic and helped arrange tours, gave us ideas and pointed us in the right direction so we had a fabulous stay in port Douglas. The pool(s) itself is incredible, Don’t think I’ve ever seen such a big pool! It was always spotless, and even when lots of other villas were in it still felt empty as it’s so big! Absolutely perfect for a morning or evening swim after all the activities PD has to offer. We loved the self catering apartment and it was really well stocked so we could cook a couple of evenings. Would absolutely stay again if I was in PD. Also really easy to get into town in the paid shuttle so not a problem not being central.

Great central location without being caught in the hustle and bustle of town. Quiet surroundings despite lots of guests. Large pools with plenty of space and deck chairs. Beautiful plants. Plenty of aircon and fans. Large fridge. Great shower and bath. Plenty of parking with sensor lights.

Bright pool lights stayed on all night which made it difficult to sleep. Dishwasher did not clean the dishes properly. No dining table inside so could not eat together inside.

A lovely 2 bedroom apartment that shared its pool with 3 other apartments. We pretty much had the whole pool to ourselves the whole holiday! Perfect for families with young kids - we wanted somewhere we could be at home in the evening, have our 5 year old son go to bed and not disturb each other. Kitchen facilities were great as we ate at home most of the time.

The apartment could have been a bit cleaner on arrival but it was resolved (without our prompting) a couple of days later. The bare earth canal on the golf course right next to the pool looks a bit like an active construction site but we appreciate this is out of the resort's control.

I recently had the pleasure of staying at Pool Resort Port Douglas, and I can’t recommend it enough! From the moment we arrived, we were struck by the stunning location of the resort. Nestled in the heart of Port Douglas, it provided the perfect balance of tranquility and convenience. The resort is just a short distance from the town center, making it incredibly easy to explore the local shops, restaurants, and of course, the beautiful Four Mile Beach. We stayed in one of the self-catering apartments, which was absolutely fantastic. The apartment was spacious, modern, and impeccably clean, with all the amenities you could need for a comfortable stay. The kitchen was fully equipped, allowing us to prepare our own meals, which was a great way to enjoy fresh local produce. The open-plan living area was perfect for relaxing after a day of exploring, and the private balcony offered stunning views of the resort’s lush gardens and the pristine pool area. Speaking of the pool – it was nothing short of amazing! The large, lagoon-style pool was a highlight of our stay. It was the perfect place to unwind, with plenty of loungers and shaded areas to escape the sun when needed. The resort’s atmosphere was peaceful and laid-back, making it an ideal spot for a relaxing getaway. Overall, our stay at Pool Resort Port Douglas exceeded our expectations in every way. The combination of a beautifully maintained resort, the convenience of a self-catering apartment, and the prime location made it an unforgettable experience. We can’t wait to return!

Everything was great. A few suggestions would be - A hoover A tray for drying dishes so the worktop doesn’t get wet

The pool was fantastic. The room was clean, comfortable and very practical, with everything required to make your own meals. There was plenty of tea, coffee and sugar too, which was very much appreciated. The grounds are kept very clean and tidy and we found it pretty quiet for the size of the resort. The beds are soft but very comfortable and the pillows seemed pretty decent too - we had our own so didn't use them however.

It took about 3 mins of running the shower before you got any hot water in the shower and there was only moderately warm water available at the kitchen and bathroom sinks. We didn't report it as an issue because it didn't stop us from enjoying our stay.

Not having ever been to Port Douglas, I had to rely on reviews vs location vs price for our stay. This exceeded all expectations and the photo's of the resort and the room were realistic. Our apartment was spotless, well stocked with the necessities for 4 nights and the beds were incredibly comfortable. I can't remember the name of the lovely lady that checked us in but it was obvious that she loved her work and could not have been more friendly. We stayed in a two bedroom swim out on the ground floor. We could occasionally hear our neighbours upstairs and next door but we were all on holiday so the 'noise' was people having fun in a beautiful location. It was a swim out so obviously other people were going to swim past our apartment and we swam past theirs! We were advised that there was no room service but if we needed anything all we had to do was contact reception, but the apartment was stocked well enough we didn't need anything. The grounds are meticulously maintained and it's just a beautiful place to stay. I can't understand the few negative reviews but I guess some people just can't be pleased. A credit to the staff and the owners. I would absolutely stay here again.

I have no complaints at all. I loved it. The bathroom has zero place to put makeup, towels and your personal items lol! But it was just built that way (1st world problems!). Take a chair in for extra shelf space :)