The new rooms upstairs are clean and fresh, comfy and well-kitted out. The view of the river and the shipping was fantastic. Dinner at the Bistro was great too. We particularly found the staff very friendly, from reception to the Bistro to the cleaners. Liked it all so much we stayed an extra night.

The only disappointing thing was that the upstairs balcony was locked at night - I understand it's a security thing, but would have been good if we'd had a key. We loved watching the shipping, but I tried to go out at night and again the next morning for a better look and couldn't - seemed a shame with such a great facility.

Modern room upstairs with clean, new bathroom. Good value and very comfortable.

Arrived on a Friday night on the Spirit of Tassie. Check-in was via the only staff member in the bar. Meals at the pub were finished. Staff kindly offered suggestions as to where to get a quick meal down the street. Due to big queues at Maccas, came back around 10pm only to find the pub locked and in darkness! Our room was inside and upstairs!! Fortunately, we found a stairwell at the back of the building. We were relieved when our room key gave us access to the back door. Would have been nice to have been forewarned.

The river was right across the road. Great for sunrise photos and boat spotting. The bed was comfy. The room was clean. They have a very nifty toilet setup that has both sizes (adults AND kids) of toilet seat without interfering with each other's functionality.

That there was no food available after 8pm. Not even hot chips!! If the ferry is late to unload, then you are fresh out of luck. Also, there is very limited parking available where the rooms are. I'm not leaving my car filled with camping gear and tools out on the street!

We were very pleased with our room, it was quite spacious, the bed was comfortable and the bathroom was good. The bonus was that we had a very short walk to the hotel's dining room, where we enjoyed a very nice meal provided by very friendly staff. The hotel overlooks the Mersey River and is quite close to the Spirit of Tasmania Terminal.

Parking is an issue, it was very limited, then there was no option but to park in the street or in the overflow park. We had concerns, but it turned out OK.

Room was clean, modern, spacious and very comfortable with no noise from other areas of the building. It is also only 50m from the walking track around the river, which was beautiful to walk on. The hostess was really lovely. I would definitely stay here again and recommend it to others. I stayed in the king bed room, the night before catching the Spirit of Tasmania ferry to Melbourne.

Nothing

Staff very helpful. They ordered a taxi to the airport. Rooms had all basic facilities. Slept well So bed comfortable . Bistro had good food reasonably price, Lovely view across the river

Awaiting arrival of bathroom basin plugs. Air conditioner outside room a bit noisy but someone has to have the room

Great location if you are travelling on the ferry from Melbourne it's directly opposite a stone frow from city centre

I initially booked on e whim Las minute accommodation without reading people's reviews then read the reviews thinking what have I done. But was really surprised how good the place was highly recommended one of best accommodation I had on my 6 day visit

Fantastic value for money, really lovely refurbished rooms and great location...Big clean well equipped rooms and a pub across the carpark with great views

Reception lady on our second check-in wasn't especially helpful or pleasant to deal with...I think she could do with some further training in customer service

Food was good view from bistro is beautiful Bar staff who was also our waiter was very friendly as was the receptionist

Door seal in our room needs replacing as a draft came through all night so had to have the heat pump on high to keep the room warm maybe the other rooms are ok but not room 31

I stayed 2 nights and it was a lovely stay. The staff were very helpful and accommodating. The location was a taxi ride from the ferry, but super close to bus terminals and restaurants and shops by foot. The room was very clean and nice!