Great location out of the CBD but easy to access local cafes and a uber/e-scooter isnt far away. Easy to walk too main part of CBD. Rooms were clean fresh towels daily, beds were made. We had a family room and it’s technically 2 hotel rooms with an entrance area that has an extra door to hallway. Had to ask for more bowls for breakfast as only 2 of them but 4 people in the rooms. Staff were very helpful with this.

Nothing I didn’t really like but our shower didn’t have a seal at the bottom so there was lots of water just outside shower afterwards. But easily fixed by putting a floor mat over it to soak up.

Location is great for the hospital and central for the city (within walking distance) We were provided with another bed on request Small kitchette as part of the suite was useful.

Nothing to complain about at all. Would definitely stay there again. Would have appreciated room service but used Uber Eats instead which was fine and cafe across the road for breakfast (Aromas). So really not an issue. Was great to have two TVs and couch and table etc. Would be good to be able to cast to TVs - to show Netflix etc. as not much on TV. Ended up watching phones instead.

Restaurant on site, very close to the Hospital as was visiting relatives. Staff were fantastic and able to accommodate when I extended the stay or had other family members visit. Parking was useful as hospital parking is scarce. Clean, comfy and spacious rooms. Laundry onsite too.

No room service but there is a restaurant on site during set hours. Unfortunately I missed most of the sittings but the breakfast I had was fantastic , great food, coffee and service.

Very friendly staff who greeted me with a smile and were genuinely warm and welcoming. The room was very clean and the bed very comfortable.

The breakfast and dinner were average. Neither were very flavoursome (eggs Benedict for breakfast and salmon main for dinner). I was disappointed that room service couldn't be delivered to my room. I was able to order dinner from the restaurant for me to collect, but as I was in the middle of an online uni class, I needed to miss some of this while popping down to collect the food which wasn't ideal.

breakfast was very good really enjoyed it. staff their were also very friendly and the room was very clean thank you

when we arrived we were greeted very nice only on the second day when we complained that we both caught a cold due to the air conditioning/heating was not working and was told by one of the staff go to the chemist. we did have a heater brought to us which was very nice.

Rooms and location of the hotel is great. But best part of hotel is the staff and service they provide. Bathrooms are big and clean. Rooms are serviced daily.

Breakfast options are very limited specially for vegetarians. We had a single option to choose from breakfast everyday. But still we looked forward for the breakfast time due to warm welcome and friendly nature of Nicole at the breakfast restaurant. Everyday she would review our itinerary and suggest place to visit and where should we go for lunch and dinner.

The staff were amazing, the hotel was very clean, rooms were spacious, beautiful breakfast. Lovely shower products supplied.

No on-site restaurant or room service available during our stay - our first notification of this was on check in, which was very disappointing and should have been communicated a lot earlier. The blinds in the rooms are terrible and as a result I was awake at sunrise every day on my holiday. The toilet paper was horrible and thin.

Room was quiet and comfortable and the hotel well situated to central Launceston.

It is not acceptable to have no food, restaurant or bistro available over a period where many of the local eateries were closed. Informing us of the restaurant closure only as we landed by plane from Brisbane and were on route to the hotel in the early evening. Leaving 'breakfast cereal' packets in the room with no utensils to eat it seems to be a big oversight.

Easy to get to we had meals at the restaurant bit expensive but nice I loved the way we could all (6 people 3 rooms ) could sit in the entrance area and chat ( family reunion)

our room faced Charles clinic and the hospital there was a lot of traffic helicopters and emergency siren's coming and going having said that we live on a farm with little to no traffic

Room clean and comfortable and staff pleasant good location appreciated wifi and ease of parking Breakfast and dineers in the restaurant good quality

Laundromat out of action needed for a seven to eight day stay, Restauarant closed for lunch and dinner at weekends inconvenient