Our room was clean and spacious. The bed was a slice of heaven, so comfortable. The bathroom was good and modern and the toiletries was a great idea as i forgot to pack our soap (oops) and the shower was brilliant. The extra bonus was stepping out onto the patio and relaxing at the table and chairs and watch the pond with the wildlife in peace, bonus was the mamma duck with her duckling going for a swim.

Our only slight complaint is there wasnt a breakfast on a weekday or the means to make your own; ie a toaster, crockery and cutlery. If you were staying for work, breakfast would be needed and not those packs you can buy at the reception.

We loved our room, clean and really comfortable beds. The back door to the room opened on mini terrace overlooking a stunning grassed area with a pond and a variety of beautiful trees.

We had to wait an hour for our room to be ready even though we were told check in was 2pm however we were compensated with a drink card wash to use at the new bar. We were so looking forward to using the beautiful and relaxing salt water pool however it’s located right next to the new bar with no privacy screening and felt uncomfortable to swim while all the people, more so men, watching us from the bar

We used the hotel for an overnighter related to a medical procedure my husband had to have done. It provided an ideal place for the night that positioned us between the hospital on the first day and the medical rooms for the checkup on the 2nd day. The room was very spacious and clean. The bathroom was clean and cully equipped. Even though the hotel was used by a number of truck crews that night, the room and the area were very quiet. The outlook from the room onto a natural setting of trees and a lake were unexpected and very relaxing.

Nothing

Loved having two comfortable queen beds and a large room. Good sized bathroom and shower. Lots of pillows plus extra blankets if needed. Loved that it had a front and back door with the back door opening on a little patio overlooking the dam. The dinner in the bistro was brilliant. It was surprisingly quiet seeing it's near a fairly busy road. There was a function on which we could hear a bit but that finished at 11pm then it was super quiet. It was also great having a bottle shop there too

We were a little disappointed in the breakfast after such a good dinner, the acai bowl needed tweaking, but that's really just me being fussy. Otherwise everything was great

We really liked location, facilities, room setup and space, cleanliness, outdoor area, wifi and QR codes accessible to make it easier. On-site we enjoyed going for a nature walk every morning, swimming, both restaurants food was so good, Family bistro portions were huge, York restaurant absolutely loved the atmosphere, BWS, staff, and real easy check-in process. Locally we explored Yarra Valley Chocolate factory and had lunch there, St Hubert’s winery for lunch with a $15 wine tasting and art gallery, Blue Lotus Water Garden where you can easily spend a few hours with kids free entry and about $20 adult tickets plus a cafe onsite about $25 lunch per person, and Four Pillars for dinner and $50 gin tasting that was totally worth the experience, these were all about a 20min drive each way.

Not a deal breaker but adding a tennis net to tennis court

Number of cups provided, tea facility. The Pub Cafe is brilliant--best value for money. The bed-making is beyong 4 star. The lid of the 60 L black rubish bin outside the rooms on first floor is very, very, very dirty--spoiling the enroviment of stay.

No tissue box provided in the room (which is around $1 in Cole)--for a room wiht >$220/night, surely the hotel can afford a tissue box--instead your customers have to go to Lilydale Coles to get one. The kettle is the cheapest version on the market, does not fit a 4 Star hogel's standard--millions of microplastic partices are produced each time your customers using this cheap plastic kettle.

room 13 had an updated bathroom and on the ground floor which was great for my elderly mum. But could not get coverage for the WIFI or phone coverage from my room. Room 28 was my son's room and he could get the free wifi but it was not updated and the shower was not very safe as it was a corner tub that he had to climb into.

free wifi was hit and miss breakfast on the weekend was not great. My mother and I had Dry toast and over cooked poached eggs. Had to ask for some butter as was gagging on the dry toast and the poached eggs were hard so no lubricant there, My son had the fried eggs and they at least were not overcooked. My brother liked the full breakfast that he had.

Rooms and pool/outside bar area were very nice, beds super comfortable

Wifi didn’t work unless in common areas, tennis court was worn out with no net which was a bummer as we were looking forward to playing, food at the sports bar was terrible.. we ordered a variety of food & each dish was very poor in taste, better to just go there for drinks.. bistro was much nicer when we went the second night however the outdoor area there could use a touch up and clean, looked old & like it’s not taken care of out there.. room service never worked either when we tried scanning the QR codes & no one answering reception phone when we tried to call to order breakfast to our room.

We spent time in gaming lounge, dinner and entertainment and also the motel. Loved the serenity on the balcony listening to the birds.Loved the area, the place the staff, the beds were amazing, the entertainment was the best cover band.. The most beautiful pool. Could not think of a better way to spend New years eve.

Loved everything ❤️ about the place

Great location, lovely view over the lake, no traffic noise

Maybe better seating, like a small lounge suite to relax on , instead of laying on the bed Of all the bars and bistros, there was nowhere to have breakfast!, we had to have a box breakfast! Only thing available was a toastie in the gaming bar. No thanks