This is an outstanding hotel. The rooms are spacious and modern, with comfortable beds, quiet and efficient HVAC, first class bathrooms and nice views to boot. There is a perfectly comfortable desk and chair for work if necessary, and all power points have USB C outlets. Check out is 12pm. Breakfast buffet is good, with a good range; not the best, but certainly well above average for a hotel of this size. Parking is easy and free. Wifi is lightning fast.

I was overcharged $100 and am still waiting for the refund a month later... They didn't tell me about the overcharge at the time, and then when I raised at check out they claimed that they already reversed it and it would just go unnoticed. Yet here we are, still waiting.

Superb lighting design throughout. Lovely decor. Staff very helpful. Best bathroom ever found in a hotel. My husband looked forward to each shower! Wonderful bar area and service

No coffee machine in room. No guest laundry Limited supply of soap bars and of coffee/tea/sugar etc. although I’m sure we could have asked for more. Little staff attention during breakfast. Had to retrieve cutlery from a set table. Hash browns were cold.

Staff were exceptionally friendly. Rooms were larger than expected, clean, new, fresh and room service always made our beds which I loved. Offered a reusable bottle, with water filters on each level for clean fresh drinking water - super handy since I am not a tap water drinker. The breakfast was delicious - would have liked it included in price we paid but we did pay extra and it was nice. Location is a bit random - but quite and was close to the things we needed

The pillows! So soft and I ended up with a very sore back and neck from them. No public transport near this accomodation - the closest bus was a 30 minute walk (which we didn't mind, but keep this in mind)

We stayed there on our last day of the Melbourne holiday and it was close to the circus. We had a very relaxed time and the bar man recommended and made some excellent drinks for us. Food was well priced too. The beds were comfy and rooms were large. Felt lavish.

We were charged the $100 deposit twice and it needed follow up calls. The pizza was dry (but the service was great). I do wish they offered happy hours like Hyatt centric in the city. Our bathroom wasn’t dirty, but it wasn’t to the standard of cleanliness I was expecting.

Very clean comfortable establishment with great staff.

Unfortunately the meal I had was very minimal, ordered the eye fillet with seasonal vegetables. However only came out with one piece of broccolini, was expecting a few more vegetables for the price. I know it’s a little thing but being disappointed with a meal really stays with you as when you travelling away from home you look for good quality wholesome food, this little thing made me chose another accommodation venue the next time I was in the area for work.

The location for us was excellent and easy access via freeway. The staff are outstanding and the accommodation is first class. Wish our stay was longer. We will definitely be back.

There is NOTHING not to like. The building is magnificent, the layout and parking ideal and the gardens are well maintained and developing beautifully. The in-house bar and restaurant with lounge areas is top class and comfortable. The work of the chefs and hospitality staff is excellent .

excellent breaklfast with wonderfull staff - from ordering breakfast to serving to table very prompt. question weasked the head staff person were answer with enthusiasm . Position of the Hotel was great aswe went to a concert at caribbean park .

Nothing we see the motel as value for money considering the buildings facilitys and quality with great staff. Easy to access from a major melbourne highway . Would like to return and spend more time enjoying th facilitys -. breakfast pricing with an excelent product was very good .

Location was ok for my needs and purpose of visit

Wasn’t too pleased with house keeping, I stayed for 6 days and first 3days the bathroom was not cleaned. Towels were changed regularly, bed was made and that was all. I had to call reception and ask for someone to clean the bathroom. Was a bit disappointed about that.

The lobby area is beautiful, reception staff were friendly and helpful. Housekeeping staff were wonderful and polite. The room was so clean and in such good condition that it looked brand new. Also loved the automatic light under the vanity in the bathroom - no fumbling for a light switch in the middle of the night, and wasn't the type that almost blinds you from its brightness.

Couldn't hear the traffic outside, which was great! BUT the sound of the rain hitting the building was terrible. Not relaxing like rain hitting a tin roof, just straight up irritating and made it difficult to sleep. It was so loud and is a problem Ive never experienced before at anywhere Ive stayed so I'm assuming it's just the way it was built that's the issue. Restaurant menu is also very limited so we couldn't eat there unfortunately - but there is a cafe, McDonald's, kfc, sushi, subway, etc just across the road to make up for it. These were VERY minor issues though so would not deter me from staying there again.

Friendly staff, buffet breakfast was good, and convenient downstairs, hours were also good up to 10:30 ish 11am. Location was central to where we were going to in that out east Melbourne area. easy to get on from the freeway. Nice amenities, felt of a good standard. Did not try dinner or lunch, but it was available so would be handy. Parking handy, however got the very last street parking spot late Saturday on return. Felt clean and newish.

Room did not have a hairdryer, no moisturiser samples ( Soap, shampoo, conditioner on shower wall, so guess it makes sense), no guest laundry facilities in room or in hotel to self serve.