The restaurant was great the only disappointing part was they run out of food and alcohol

Just the restaurant part the room was good and the the about parking no one knew what was going on

Lovely and clean, well set out and amazing pillows. Staff were super sweet and friendly but were a little hard to understand at times due to heavy accents

24hr room service was very limited but the butter chicken was SO freaking good! We ordered a pizza for lunch and it was still quite cold in the middle but the kids still tucked in. Also be patient with the car park it's a bit of a squeeze for bigger cars but we managed with a van & a Ranger

Very close to all amenities, easy access to restaurants and shops. Very close to Royal Perth which was important as I was unwell and needed to attend hospital appointments during my stay

Nothing to not like. The staff, Yogesh and his whole team are the real gems of Mercure on Hay. Their excellent care and professional customer service have definitely won my heart to return and stay at the hotel in the future.

I liked the whole experience! From checking in to checking out, I liked the location and the facilities overall!

I wished there was a microwave oven in the room, this was the only thing missing; also perhaps maybe take out the bath tub or re-lay or re-form the lay out so that there is a combined shower and separate bathtub.

One of the few hotels that have a balcony, rooms are comfortable enough for Perth CBD. The hotel is undergoing renovations, but no noise issues the time we stayed. Good quality tea and coffee, comfortable bed. Room was bit tired but I guess they will undergo a reno soon. Convenient location, a block from main area. A solid 8/10 due to bed comfort.

Limited parking, we parked on the street as we knew we'd have an early start and parking didn't stay until 8am. Wasn't broken into, so that was a blessing,

It had an amazing view and the beds were super comfortable the room size was great and the staff were very kind and oh don’t start on the room service I would leave the room a little messy and when I came back my stuff was folded and the beds were organised and clean it was amazing

It was great the location was near public transport and a 5 minute walk away from all the major convenience stores

Location was perfect for my stay. Walking distance to many restaurants and shops. Bed was comfy, the view from balcony was amazing. All staff were very helpful and friendly. Check in and out were smooth. Really enjoyed my 6 days here!

Spillage on the carpet after came back from work, as the room was cleaned-up every day, it could be from housekeeping work. Not a major issue at all. The heating function did not really work at times and you cannot turn it off if it gets cold.

The hotel was a great location and our room was very quiet. It was clean and comfortable with good in room facilities. Breakfast was plentiful with a good selection of hot and cold foods. Staff were friendly and helpful.

Parking!! Not enough undercover secure sites available. We had to park down the road. Street and car park spots were scarce as well and we had to circle several times before eventually getting one. Also had to drag our bags there when we checked out. Whilst we don’t think we should be treated differently, as seniors it was a strain we didn’t need.

Brilliant location for everything in Perth although not noisy. Room was good with a lovely view from the balcony. Breakfast was amazing and the buffet was well stocked with great coffee on tap! Onsite parking was a bonus!

Bar closed fairly early so we had after dinner drinks at another hotel

Great location and easy to walk to the CBD and Elizabeth Quay.

Half the rooms face a blank wall. Hotel management a bit haphazard. Kettle broken in room, TV remote batteries flat, broken air-conditioner in room, key card would not provide carpark access on second day, lots of rubbish (other than construction materials) in the carpark.