Good location, quite big room with bathroom (shower) and fridge. It is clean and helpful front desk without smile...

Room 218 hand basin hot water tap is not working. Bed is too soft. House keeping did not make up our bed on 2nd day. No shower gel. No view.

No noise. Comfortable bed. Towels changed every day and room serviced. Close to free bus loops to Bus and Train stations. Close to Woolworths. Pleasant staff. Close to cheap eating places for dinner.

Wi fi was weak. I had to use my own dongle. I was unable to get emails and Facebook posts on Criterion Wi fi. It was a bit spooky on the street after dark. But it was ok. Had to walk around certain characters and be street wise. I thought the accomodation was over priced. Similar places in Sydney and Adelaide are easily $20 - $30 per night cheaper.

The location was great, 9 minutes' walk from Perth station and plenty of restaurants and takeaway shops nearby. Room was large and beds were comfortable. Room was clean and air-conditioning worked well. Room was serviced daily (but had to put the sign on the door requesting it).

Although it was very clean, the fittings and fixtures were very worn. Carpet was threadbare in places and paint peeling off the walls. Shower was a little fiddly and difficult to get the temperature right. In the street outside the hotel, there were a few people sleeping rough and just hanging around. This was a little intimidating, but I never had any trouble. To be fair, this happens all over Perth city, and the hotel can't do anything about it, but just be aware.

We loved our large room, comfy beds. High ceilings. Aircon worked well. Great location close to the Malls, short walk to railway station and wharf area for ferries and restaurants. Overall it was functional, friendly staff and housekeeping, good supply of coffee making sachets etc.

It was a bit dated and in need of a refresh. TV was an older type flat screen that wasn't a smart TV. Bathroom was in need of new facilities. Overall it was functional.

The helpfulness and friendliness of the staffs special mentioned staff William from Indonesia and Arina from Singapore . Both helped me in directing how to go to my destination and finding pharmacy when I need to buy medication. William arranged a quieter room after knowing I am a light sleeper Arina allowed me to put luggage at storage room first instead of I bringing up to my room because tour bus was waiting . Appreciate it Before my arrival in perth , criterion hotel already assured my booking and settled the refund issue instead of my own bank in my country Personally I like the security in Criterion, witnessed how William asked the person outside the main door , those questions carefully before opening the main door Thank you Criterion hotel

WiFi , connection not stable

We got the standard, not renovated room, and were actually surprised for the better. While it's definitely dated, I do appreciate the advantages: right in the center of downtown - very comfortable location, the staff is kind, reasonably clean, dated but fine bathroom (what's with that curtain?). There's a kettle for coffee and tea, a minifridge, a safe, a closet, a TV, AC and stable wifi - so the facilities aren't bad actually. You can park nearby and pay 9$ for the night.

It just feels old, all of it. Not that bad as some other customers described - that' my opinion. Can recommend it for those who prioritise location.

I traveled to Perth from Sydney and only booked a room for one night. Due to Labor Day, the hotel was full and I had no place to stay. I had to go to the hotel one day in advance to store my luggage. The staff was kind enough to help me and asked if I could still stay. He helped me make inquiries when there were available rooms, and finally helped me book the last room. Thank you very much to this employee!

The only drawback is that the room has a bit of a smell.

Great Location, great value for money, 24-hour reception and secure door.

Some rooms are updated, others are not. However, they are clean and comfortable. No parking available on site and nearby parking is quite costly. This could be a fantastic venue with some investment.

This was the second of two stays at The Criterion. Unlike our first single night stay, the room met expectations this time. The staff continue to be exceptional and the location is perfect.

We stayed for three nights and during this time the cleaning staff would make the beds, top up supplies, and put out fresh towels for us, and vacuum the floor. They did not clean the bathroom however, evidenced by hair from shaving remaining on the basin and floor for all of our stay.

The proximity to the centre of the city. I could walk to the Heath Ledger Centre to see the play I came for and walk safely back to Hay Street. For an overnight stay I had tea/coffee facilities, some fruit provided. Air con (it was hot so needed it). The bathroom was clean and provided soap and shampoo, nice towels. The bed was comfortable with nice linen and enough blankets. Flat screen TV with bedside radio. Perfect for an overnight stay. The Criterion is an old hotel but the room as described above was perfect and a budget price compared to other hotels in the area. It was fit for purpose.