It was a late check in, but I was greeted by the most lovely, cheery young lady and that took away any stress that I was feeling after a bit of an ordeal getting there. I felt like The European Hotel was an oasis of safety and comfort. The place has an old world charm that helped me feel at home. It's not a polished modern hotel, but it's clean and comfortable, and it's the sort of place I love. After I vacated my room, I used the laundry room to get my gear in order after a long road trip, and that was just an added bonus to this place. I only stayed one night, but would have happily stayed longer.

My booking was a double room with bathroom and the choice suited perfect for my needs. The room was exactly like the picture, even better. I had all the space I needed. Private bathroom with towels for two and excellent hairdryer. Shower big enough, always worked. No cockroaches. Windows can be opened. Hotel in a perfect spot, 5 min from the train going to the airport and 10 min from the port to go to Rottnest Island. Receptionists always kind and helpful.

In general I don’t understand why they ask you for the deposit since it’s a room and not an apartment. Especially for the people not having an Australian card this means not receiving the money after one week (like they say) but weeks or perhaps months.

The staff were courteous, professional, and helpful. The hotel was clean, quiet, and the bed was comfortable. The location was ideal in Perth Central, but very quiet, too.

Two things, probably due to wear and tear. Difficulty with the washbasin cold water tap. It was very difficult to switch off completely to stop it running/dripping. Also, the wc cistern occasionally continued to run and not fill the tank. After inspection, the float mechanism had stuck, so readjustment resolved the issue, but it did recur.

Loved the location. Loved the fact we had a balcony in our room. Price was excellent. Will definitely stay again!

When checking in, the man helping us tried to charge us for the room, even though we had already paid in full. He didn't believe me so I had to pull up my email with the paid confirmation on it. He then said he had confused us with other members of our group who were also checking in, who hadn't paid yet. We had different names, different room types etc. not sure how that confusion happens? The shower head in our room desperately needs replacing. The water sprayed everywhere but downwards, basically. Apart from those two minor things, everything was excellent!

Very much enjoyed my stay. I arrived early in the morning so before check in time but I got to leave my luggage there, and was guided to the café next door for nice breakfast. So that is super convenient (plus, a discount applies for hotel guests). The room itself was excellent, super comfortable bed - best I've slept in months! (including at my own home) - and all the facilities were great. I especially appreciated the decaffeinated tea/coffee option in the room! Had a bit of issue with the TV but I got help from the staff. Staff itself is also wonderful, especially Ellen who gave me valuable tips regarding sightseeing and overall useful information. Perhaps it is a bit on the pricier side (and I am backpacking) but since it was such an excellent place to stay at, I'm willing to pay that price.

Everything was great!

The staff were really friendly and organised. The hotel is a little dated but was very clean and comfortable with everything you need. Our rooms were both decent sizes - 1 single and 1 twin room. Toiletries & a hair dryer were provided which was an added bonus.

The area is very quiet as soon as the surrounding shops close - which was around 17:00. If I had been on my own it would have felt a little unsafe later at night.

Nice room, comfortable bed and very clean. The reception staff were very friendly and I liked that they had an extra pillow / blanket in the cupboard. Also a great CBD location.

Overall it was a great room. I felt it was a little overpriced, but then hotels in Perth CBD all seem to be higher than other cities

The staff,the design of the hotel where I feel like I'm somewhere in Europe,the room,the TV,the toilet was good,the bed,the location and also the warm welcome that I had. It was a wonderful stay and I had a good time. The lobby had this Dutch lady as am a Dutch Eurasian I definitely love the picture. Lots of paintings which are so classy and elegant as you walk pass the stairs and aisle.

Probably there should be a different kind of lighting in the room. Although it's fine. Because I usually sleep with a small light lit only until it's really late. The lamp was pretty bright to be a small light but overall it's okay.

The location was great. Right in the city center. The staffs were very friendly. The room was clean and comfortable.

The room has a window which was high and there was no view from the window. The WiFi was slow.

Everything about the hotel from spotless good size room with all the amenities to the exceptional helpful staff actually helping me work out the tv remote to recommending meds for my hayfever. The hotel is situated in the heart of the city and all top tourist spots are accessible by walking, taking free Cat buses or trains. One of the best hotels I have stayed in within Australia and have stayed in a few. Value for money. Eateries are close like pizza hut, kebab centre, Indonesian restaurant and Amiras Cafe opposite for a dose of caffeine. . I highly recommend this place.

I would have preferred two waste bins instead of one.