Everything looks new and the hotel is in a very good location. Lots of restaurants, pubs, caffees just a few minutes away. Less than 10 minutes walking to the Old Town. Breakfast is ok, but probably repetitive after a few days. Coffee is very good. We managed to find a place in the hotel parking across the street, which was great, for 10eur/day.

The beds weren't that comfortable, with a hard mattress and a small and soft pillow. Cleaning could be improved, our white socks turned grey after walking through the room :(

Great location by Lendzplatz which itself is a lovely square with restaurants and food stalls. It is two blocks from the friendly alien and the walking bridge into the main plaza Hautplaz and the stairs up to that big clock. So wonderfully located for exploring on foot. I got the apartment option, which had a basic kitchen and a good amount of space. The bed is super comfortable. (Pillows are very soft. So if you like firm pillow you should check to see if they are available). The bathroom had a great rain shower and a wonderful tub, which inspired me to get some bath salts at the local DM (some austrian beauty bath type shop). The price was surprisingly good for what I got. The check in closes at 10pm or thereabouts but they gave me a code to access a box with my key. Super simple, but if you may be delayed (as I was) you should let them know so you get that code. I did not get the breakfast option because there are many nearly by restaurants K&O rooftop for breakfast 8 minutes walk is amazing as is the coffee shop at the friendly alien or just in front of the hotel there is a lovely coffee shop. There was a nespresso machine in my room, which is great because I need a coffee to go out and get my coffee!

The room I had was much larger than I expected. The hotel is fully renovated, and the lighting mechanism are spectacular, both in the room and the very wide super well illuminated hallways. Other hotels should follow suit. Huge bathroom (toilet area separate from the shower and sink, beware, if that is something that bothers you); the shower is cavernous, fantastic. Breakfast was amazing, everything from salmon to cereal, breads, pastries, you name it. Staff was very attentive and helpful with directions, how to get to a bus station with several options, etc. Visit Graz, stay here, you will be pleasantly surprised. Can't wait to go back!

I noticed - unless there is another entrance I did not use - that to get to the elevators, one needs to go through the lobby and breakfast area, jumping over a few steps, therefore for those with large suitcases or low mobility (cane, walker, wheel chair), I am not sure how they would get it, but I hope there is another way. Other than that, this hotel exceeded expectations.

We found this accommodation really great. The receptionists were very friendly and efficient, including loaning us a kettle for the room. Location is excellent, being just a short walk from the old town. Our double room had a modern look and was very clean and well appointed. The room had a big TV and was air conditioned. Toiletries were provided. Their checkout time was 11.30am, which was also an added bonus. Buffet breakfast was substantial. Also, we happened to be there on my wife’s birthdays and the following morning we discovered a small bottle of wine and a bar of chocolate hanging on the door handle. An all round pleasant experience.

This is not so much a criticism as just a comment. We were travelling by vehicle. The hotel provided a small car park directly across the road for a cost of €7 which is not too bad for a large city. The car park is quite small which makes parking a bit tight but we managed okay.

This is the most charming hotel. We felt like home. It is close to literally everything and there are a couple of great restaurants and cute shops around. The parking is right in front of the hotel. Breakfast is amazing. The staff is always smiling and nice. I can’t reccomend this hotel enough. We fell in love with Graz and when we come back,we’ll stay in this hotel. Thank you for everything.

Everything was great

The hotel is situated in the very downtown, which is simply marvellous. We left our car on the parking lot in front of the hotel. Every goal of our two days escapade in Graz had been within walking distance, including funicular railway station beneath the Schlossberg. The rooms are clean, designed with taste, spacious enough. Setting of air-conditioning allowed us to feel very pleasant.

Breakfast may have been richer or more variable. It was satiated enough though.

Really spacious and clean room. Stuff was very kind and helpful. It was great that there was an available parking space on the hotel's parking just across the street. Hotel is nicely located, next to the pedestrian zone and lively square with a lot of small restaurants, also just a few minutes walk from the city center across the river.

A minor thing is that getting to the elevator requires navigating through a few halls, restaurant and down few stairs.

Perfect location, great personnel, tasty breakfast. No dedicated hotel parking, but this issue was solved instantly by providing ticket to the nearest public garage.

Some may be surprised by the interesting interior decision (shower cabin and sink right in front of a bed) with no door between bathroom and bedroom zones. Not a problem for an individual traveller, but might be an inconvenience for some cases.

Great hotel. My second stay here and I am just as pleased with everything about this hotel. It’s just a good hotel. This time I stayed (not intentionally) in an Apartment. This was a large space with a living room and kitchenette and with every thing you might need for a few days stay. Extremely comfortable. My only slight difficulty was with the curtains as they don’t block out the sunlight (only partially but a lot of light still comes in), and I am quite sensitive , especially in the summertime. Otherwise - great experience.

My wife had a birthday on day of our arrival and she got presents delivered to the room (a small "happy birthday" letter, chocolate a mini vine. Very thoughtful! The room was very spacious. The location was great, less then 5 minutes from historical city centre. Toilet and bathroom were separate.

AC was quite loud and something was cracking in it, so we turned it off for the night. Pillows were quite uncomfortable. Shower walls were incredibly ugly - some silvery material mixed with white wall, looked like unfinished. Though shower itself was working fine and was spacious. I'm picky here but I missed croisants for breakfast.