I didn’t have breakfast, but appreciated the option to have one. The staff was very organised and helpful every time I had questions or queries. They spoke English well so it wasn’t a problem that my German was not very good. Overall, the hotel is very pretty, clean and very central. There is a Billa just outside for shopping groceries, and it is only a 5 min walk from both the train/bus stations and the lake. There are also frequent buses to Kaprun (ski slopes) which take 20 minutes.

The only things I was missing from the room, were a kettle to boil water, mugs and spoons, but otherwise the room was well-equipped. The bed mattress was also great which enabled me to have quality sleep.

I was given a free upgrade. The hotel is right in the town centre. The room was spacious, bed was very comfortable.

Very poor breakfast, only one small window in the room so there was little natural light coming in, no fan (I didn't expect AC but a fan would have been great), the bathroom was very small but not a concern to me. While I would be out someone would come in to my room, although I had the "do not disturb sign" on the door, and open the window. And no, I didn't forget to close the window before leaving several times. I find this very disturbing.

Hotel location is excellent, just off the main square, and 5 mins walk to CityExpress lift or bus station. Vey close to main restaurants, bars, lake etc. Good breakfast, and the Stubl is a great little bar.

Good coffee machine at breakfast, but could do with another one, long queues for it, but worth it for decent coffee.

The location is in the center of Zell am See, everything you need is found on the site and close to the lake, entertainment and various restaurants, in addition to the restaurant and meals inside the hotel and the receptionists were very kind and welcoming to the guests. There were celebrations at the same time that I stayed at the hotel and all the people were cheerful and happy opposite the hotel there are outdoor seating overlooking the market, shopping centers and gifts.

There is no parking, you have to pay 15 euros to the hotel per day. I was hoping for air conditioning, as the month of July is hot and unstable in Europe and you need an air conditioner.

Location, helpful and friendly staff, lift, near railway station, quiet, new. Big thanks to the African male that helped me get my pendant after it fell behind the cabinet in an awkward spot. He certainly went out of his way for me and finally I got it back. It was my lucky charm.

No kettle or fridge in room. Rooms a bit small - but managed ok. Modern Shower was a bit difficult to turn on but got there eventually.

From the lady at reception last night to the lady at breakfast everything was superb, warm greetings and superbly professional, hotel and rooms old world charm yet modern nuanced also, fantastic centre location too. Thank you to all the staff, exceptional 12 out of 10! And that’s not a typo I mean it

Exceptionally central location; very cute room; sparkling clean floors. The upholstery on the sofa was a bit "used", but the room was totally worth it. Unfortunately we didn't get time to try the breakfast - I'm sure it'd have been great.

The Kaprun kard was only available from 15:00 on the 1st day of arrival

The employees are very friendly, helpful, always with a smile. The location is very convenient, you can walk everywhere from there. The rooms were cleaned every day. It's nice that the breakfast table is always the same, so you don't have to think about where to sit. The breakfast itself is quite varied.

Internet could be a little better. Went on and off sometimes, did not work by the window.

Spotless clean historical hotel right in the center of Zell am see. Despite being dated the room's decor has his own charme. A cozy vintage wellness is available in the afternoon with a sauna at no extra cost. The receptionists are amazing and always kind and helpful. The atmosphere is nice. Staff often smiles at you. Considered the long stay and the loyalty as a returning customer I was granted a particulary cozy room with a nice view. Considered Zell am see exorbitant prices the rate is good, but not cheap.

The materass was too soft and a bit old. Despite it was cold especially at night and it has heavily snowed in the surronding mountains the heating was not turned on. I understand it is a cost but the room temperature should be comfortable: one should not wake up in the middle of the night feeling cold.

Very good location, beautiful hotel, maybe a little more variety for breakfast and more hot food such as porridge as it is a cold environment. Our Salzburg hotel provided hot bacon, Austrian sausage and a variety of hot cooked eggs in comparison. Apart from that very good hotel and we really enjoyed the stay

Sort from breakfast variety all was really good