Everything esp breakfast (real food and lots of choices) and check-in and check-out info. Description of hotel and amenities on Booking site were accurate but the hotel is more lovely in person. Private parking easy to access and free. Accommodated us for a second night. WiFi worked! Room had good lighting and quiet. Beds really comfortable. The ambience of the hotel is sophisticated and friendly, too. Great shower!

We liked everything. Very close to city center and winding streeets with shops and restaurants. Antwerp is so beautiful and everyone we interacted with warm and helpful.

Great location. Elegant hotel. Spacious updated rooms. Modern large bathroom. Good breakfast. Lovely courtyard.

We liked everything. But-Would have liked to have known there were accessories available forguests. We are seniors and found out upon leaving that there are bathmats available as well as bath chairs-showers were slippery and we could’ve used those. Also would be helpful if there were instructions in each room on how to use the television, what channels are available and in what languages.

Comfortable room in great location. Breakfast was best this vacation. Staff very professional. While property warned of the possibility of construction noise associated with expansion, we never heard a thing.

Not the fault of the property - but if you are driving to the hotel you may experience road blocks associated with construction projects in the city. We were delayed but eventually figured it out. Staff advised their experience is that Waze is best at generating routes that take current road construction projects into account.

Clean, nicely presented hotel on a quiet but very central road. Firm mattress on a wonderfully large bed! Helpful friendly staff. Excellent breakfast. Good to have a lift and to have aircon and also a safe and minibar fridge. We upgraded from Standard Double to the next level to have a slightly bigger room.

The aircon seemed stuck at 22.6 degrees, which wasn't cold enough for us. We followed the instructions to reduce the temperature without success and event though a staff member came to reset it, it never went below 21. Pillows were too soft and the toilet paper was much too hard (why?!). The water pressure in the shower wasn't adequate and one has to stand at the very end of the bath (thereby treading on the plug) to get under it. The toilet is separate and doesn't have a sink in it.

This hotel is very customer oriented and The staff were very friendly. Facilities are very clean and new. The location is perfect, only one block away is already the big square with a lot of bars and restaurants and famous attractions. Breakfasts seem to be simple but quality is good, food is fresh and it basically covers all you need for breakfast. Again the staff were very friendly and nice! This hotel is located right in the city center so it is not very easy to drive a car to reach to this hotel because of all the narrow streets. Didn’t expect we could park right in front of the hotel to take out our luggage so this is also a plus a hotel located in the city center but still is accessible with a car :).

Nothing!

This hotel has enhanced its services and comfort over the years. Great location, can't imagine a better one. Very good coffee machine and adequate breakfast. Great staff. No restaurant because Antwerp is full of them. Good beer choice in the mini-bar and hotel bar.

Eggs and bacon at breakfast were always cold. Bar ran out of the lovely German wine. I've heard that the owner has bought the adjacent buildings and plans to massively expand the hotel, so this means that it will probably lose its character.

Good size room with a very comfortable bed and soft linens, smart TV, great shower, a table w/comfortable chairs in a great location. You are really just a couple of blocks away from the Cathedral of Our Lady and the main historic Antwerp square. Daily breakfasts were delicious. Great selection, very fresh. Hotel staff throughout the hotel were very friendly and accomodationg.

Nothing-not a single complaint.

The staff was very friendly and helpful - especially Thomas. The breakfast is wonderful, we could make our own little waffles and everything else you could imagine was there as well - even a honeycomb dripping honey. The room was adequate and clean and quiet and comfortable. The location is ideal.

The elevator/lift is very slow, and somewhat small. The A/C was not strong enough and the cleaners turned it off when we were out and they made up the room. But that would not prevent us from staying there again.

The hotel is situated very close to all main attractions and commercial areas and can be easily reached by car. They also offer a covered private parking nearby which is very convenient and the cost. The room was very spacious and comfy, the breakfast was very good and the staff very helpful in addressing all our questions. We could not ask for more for a weekend escape in Antwerp.

It was one of the few hotels which exceeded our expectations. Well done.

The room was excellent: spacious and modern with a very comfortable bed. It was also well equipped; we really had everything we needed for our stay. The breakfast was exceptional in all respects: fresh, plentiful and beautifully displayed. The staff were friendly, in particular the young lady on our first day (13th) who was knowledgable, calm, efficient and very helpful indeed.

We couldn’t think of any way that this hotel disappointed us.