Comfortable and spacious room, literally living in the lap of luxury. Moreover, it is central and close to the meeting place, which gives one the opportunity to sleep that extra half-an-hour in the morning.

When I arrived, I was exhausted after a three-hour flight and unfortunately there was a queue. The queue is not in and of itself a problem, on the other hand it augurs well, since it means that the hotel is well appointed. However, I imagine that the hotel was aware it was going to have a number of persons that evening… so why not have two receptionists on board that night? Moreover, although the receptionist seemed to be a nice man he told me: “Sir, all these people are before you. Get a seat.” I believe there are more courteous ways to greet clients, especially established ones.

The room I booked was spacious, warm and had a great balcony with wonderful view. The room was very clean and the bathroom was well renovated. The breakfast was not so rich but it offered enough variety and high quality food, tasty and with a lot of healthy choices. The location is perfect (especially if someone has work to do with the European Institutions), close to the metro station, the bus stop to the airport, and the railway station.

The water in the shower was not warm enough. And I visited the hotel during a really cold period.

It was located close to bars and convenience stores. Also close to the underground to gain access to other areas ( recommend Rue Sainte-Catherine area) Rooms/en suite was fine/clean. Staff were friendly.

Only a small negative. It was a bit of a process to check in where we all had to hand over a credit card (7 of us) It perhaps would have been better if just the one credit card was used for the whole party or at least one person per room. (We booked all rooms in one booking)

Great location Friendly flexible staff

It’s a bit 1970 crumbly but I actually do like that…

Quiet room. Good bed. Friendly and professional staff.

Breakfast OK but excellent. Considering price point and hotel otherwise, breakfast was a bit of a letdown. I would liked to have: better coffee - espresso and cappuccino option, gluten free options visible, more fresh veggies and fruits. Hashed eggs were also a bit dry and lame tasting. Also, AC was not functional in the room! I had to open window, which was fine to me.

The gentleman at reception when we were checking in and throughout our stay was wonderful - a slightly older gentleman. He was warm, welcoming and we were sorry he was not working when we were checking out as he really made our stay enjoyable. The selection of foods at breakfast was also fantastic. The room was spacious and serviced during our stay with fresh towels.

The room was quite warm, more water in the room and enhanced tea/coffee making facilities would have been great.

The staff was very friendly. The room was nice, and very clean. We appreciated the car garage, especially because of the rain. The heater worked well.

The lifts (elevators) are extremely narrow and small. A family with luggage is not likely to fit in one lift car. I booked a room with 2 twin beds. I even sent a message ahead of time so they would know two friends were sharing a room. When I arrived I had to move the furniture to separate the beds. Luckily the beds were made up with separate bedding, but there was only one blanket. This didn't matter since I travel with my own, and the duvets were quite warm anyway.

very friendly hosts which definitely adds to the good atmosphere in this comfortable hotel with a boutique character! Room is not spacious but comfortable and adequate. Location is perfect when visiting the EU, close to public transportation and has a wide choice of restaurants in the neighbourhood

This hotel fully (just) met my expectations - price quality is right and has a great atmosphere. So, no complaints although the breakfast could have been better. The room has just enough luxury and since the neighbourhood is great you will have just enough for a good stay for a few working days.

The staff was very polite and very helpful. The reception was very friendly and my 9-rating is because of the friendly staff :-). Location near to my business place. Room was clean and comfortable. Bed was comfortable.

Breakfast could have been better. I have expected some more reach breakfast, considering the 4stars-hotel rating and the costs.

Very good location. 30-minute walk into the city centre. Restraunts and bars close by. Near metro station and buses. Bus 12 around the corner to take you back to the airport ( schuman stop). Staff in the hotel were very helpful. Would stay again.

Bit far from the city centre. There are very few places around for breakfast.