This comfortable hotel in the center of Ghent has large, spotless rooms and fine beds and a good breakfast. The staff is pleasant and helpful. My room was larger than expected and very nice. The hotel is a shorty walk from the Ghent inner harbor and the Ghent castle.

This is not a problem with the hotel, but I warn travelers arriving by train that the train station is not well-equipped to allow you and your luggage to reach different floors and you will have to drag luggage up and down stairs. Somebody is not competent at the BNCF.

The room was a good size with comfortable bed, smart bathroom with plenty of good towels. The breakfast was excellent - plenty of fresh fruit, bread, meat, cheese, eggs, juice, coffee...No rush, just take your time. The hotel is in a good location just around the corner from St Michael's church and a short walk to the cathedral. Very central but in a quiet street.

The public bathroom on the ground floor was just off the dining room and there is no door into the bathroom lobby. You can be seen washing your hands, freshening up.

The location was terrific, right in the historic centre & the staff were friendly and helpful. The room was a good size with a seating area and large separate bathroom. The room was in the loft so had great views across the city centre on three sides from the Velux windows. Breakfast was well presented with coffee machine available throughout the day. There were several reasonably priced restaurants within a short walk of the hotel.

The bathroom had a large corner bath with shower attachment but no walk in shower.

Its position was excellent for us as tourists with fast and easy access to the central activity area of Ghent. Corner type shop was just across the road, so handy for drinks, fruit, nibbles, noodles etc. Staff were always friendly and helpful. Hotel room was comfortable.

Air conditioning was only cooling, but they gave us a plug in heater, so that turned a dislike to a like. Would have been nice if the tariff had included a light breakfast.

~ Good location. Easy access to the most prosperous area of the city; ~ Room is comfy & looks good; ~ The morning staff is very nice & helpful. My waist got injured but needed to do laundry. Although it’s weekend & hotel laundry service is not available, she asked the house keeping if they could help. Then I decided to bring the clothes to the self-laundry. She lent me an IKEA cart. She even proposed to give me some ice for pain relieve.

The room is dusty. For the daily work of house keeping, it’s okay. Bedding is tidy. Rubbish is taken out. Refill is made. Cup is washed. However, during my 4-day stay, everywhere & everything like hair dryer, tissue box holder, coffee machine, kettle, lamps are all dusty. Wiping should be done when the guest checks out or the house keeping staff finds it dusty.

It was very spacious, warm, comfortable and stylish. The location was perfect and everything worked perfectly.

The large windows were lovely, but meant that the room was not well soundproofed and it got a bit noisy at night. Light also came through the blinds and woke us up early. The hotel would maybe benefit from some small renovations such as new carpets, towels and curtains. However, this did not bother us. My husband says that this was the best hotel he has ever stayed in.

I really enjoyed my stay here. I think I got lucky to get a room on the top floor, looking east over the low-rise office complex/car park next door. It meant I had a very nice view over the skyline of this part of Ghent and had direct sun coming in each morning to warm things up during the cold weekend I was there. It is a huge room, including the bathroom. It had an old-world charm with the wooden-framed ceilings. It was nice to have a small fridge and tea / coffee making facilities. The breakfast room was very 'gezellig' and the staff were friendly. There is a supermarket literally across the road which was convenient. It is only 5mins walk to the city centre.

The floors are quite squeaky and the sound insulation is not the best. I could hear quite loudly whenever my neighbours in the next room would come and go. It is an old building so I guess you have to expect this, but perhaps they could eventually improve the sound insulation. A number of the TV channels were not working. The breakfast could have had a wider selection.

Very friendly and helpful staffs, great locations, 5 minutes walk to all the main attractions, and shop just opposite the street. The room is very warm and I like it very much, with my windows I can see the view of the three important churches in Ghent.

If upstairs people walk heavily there will be a big noise in my room, but it depends on people, like normal walk is fine. Anyways I like my room and the hotel. If I go back to Ghent I will definitely have willing to stay here again.

Location, helpful staff, comfortable beds, good breakfast.

We had 2 rooms; the standard one at the front of the property was good but looked on to the street and was very noisy in the morning. The larger room at the back was quiet but very dark - it opened onto a terrace which meant that curtains had to be kept closed for privacy. Also although it was a premium room it didn't have any comfortable chairs to sit on.

Great location for the centre of old Gent. Helpful suggestions re restaurants. Bed extremely comfortable; shower was top class. Quiet. Breakfast was really good with a big range of choices. Easy to store bags with no charge.

Room lighting and arrangement of chairs were not ideal for sitting. Modern rooms, but not designed as well as they could have been, for a 4-star establishment. No shared lounge. Surcharges for late checkout.