The staff was absolutely sensational. Absolutely happy smiles we saw every single morning. Every minor problem was solved within 4 to 5 minutes including the breakfast extras that we demanded. Even when the heating wasn’t working they compensated it with care and brought us heaters. Best thing about the hotel was the sincere staff. The ambient of the rooms and the reception floor was also unique.

For a hotel that has so much potential only major problem thing was the ramp in the way to it. We sometimes returned after midnight and with that tiredness it can be quite challenging for the kids and elderly.

The breakfast is quite satisfying. The reception staff are friendly and always ready to help. The location is right next to Bascarsija altho yall who are not physically sound should notice that the uphill climb to the hotel is quite challenging because it's located on a steep slope.

Not sure about other rooms, but some of the facilities in my room could have been fixed such as the door to the bathtub, altho I coped.

The hotel is very close to the old part of the town, which was our main interest. Everything we needed was nearby—good restaurants and a few shops. The staff were very friendly, and there was parking next to the hotel. For a short stay, this hotel was a good choice.

The hotel doesn't have an elevator, which could be an issue for some. Additionally, the location is slightly uphill, so I wouldn’t recommend it for elderly people. Access by car is possible if Google Maps successfully guides you to the desired location, but this can be a bit tricky.

I spent four nights in this hotel during my business trip to Sarajevo. My single room had an attached bathroom with a shower tub, there were slippers and a hair dryer, liquid soap and shower gel, everything was very clean, there was always hot water. My stay was in February, the room was warm. I noticed they also have A/C. There's TV and WiFi. The bed and the pillow were comfy and white linen was perfectly clean. I loved the location, it's a few hundred meters walking distance from the Sarajevo Town Hall (Vijećnica) and Baščaršija Old Town. They have free parking spots under video surveillance. There's a really nice bar just above the hotel with a wonderful panoramic view of Sarajevo. I will come back for sure. Kind regards to the friendly and helpful smiling hotel manager Adna who made my stay even better

Very close to the city center, walkable Included breakfast Friendly staff

This is more due to how Sarajevo is organized, but extremely difficult to park around the property, the streets are the most narrow I have ever seen. Don’t listen to google maps, take the main roads as much as possible until you get close to the property. Limited parking around the property due to restaurants/cafe guests taking up spots. Rooms are okay, very modest, not as nice as photos, they could do an upgrade on bedsheets etc. Cleanliness could be improved esp the bathroom

Very very polite and helpful staff... young ladies at the reception always smiling and ready to inform guests and help them with advices where to go, what to see and where to eat. They are the best value of this hotel. The hotel is quite close to city center, clean, tidy and in quiet neighbourhood. The parking is in the street above hotel (just in front of the hotel) with just a few parking places, but free of charge, which is great advantage of this hotel.

The hotel is at the top of short (cca 100m) but quite a steep street, which might be a bit difficult to manage for elderly people and is unsuitable for disabled. Don't turn your car in that steep street when you come close to the hotel even if your car navigation shows you to go there, since it is closed at the end and not adequate for parking. Instead, turn on the street which is on right.

The location is amazing! The bed was very comfortable and the room was very beautiful. It is so close to the old town of Sarajevo and the short walk there offers a great view over the city. But do note that the hotel is on a hill (as is everything in this city) and there is a steep walk down into the old down. The breakfast was a buffet breakfast with cold options, but quite varied. I would only recommend it if you are in a hurry and don't have time to eat in the city. The receptionists were friendly and helped us with a parking spot right in front of the hotel.

The bathroom was not perfectly clean when we arrived. The reception and breakfast area, as well as the stairway smell of smoke quite often.

Great location, very clean and friendly. Also great value for money. Free parking available which is great. Also, as we requested a twin room, as we were two friends, as they had no twins left, they upgraded us to a larger room free of charge. Great communication and very friendly and quite attractive young staff

Great location, comfortable reception area.

No tea or coffee making facilities in rooms but also no tea or coffee facility outside the breakfast time. I would be very happy to pay for tea or coffee at the reception area or a higher room charge for tea coffee in the room.

Staff was very nice and helpful, hotel room was clean and comfortable. Location is 4 minute walk from city center. We were given a place to park our car.

The street where hotel is located is very steep, so I wouldn't recommend it to people who would find that hard. It can get a bit loud at times if there are people in front of the hotel, since the room is on the first floor.