It's the best boutique hotel on Copacabana Beach with balconies . The view from my balcony was fantastic. Going to the rooftop to enjoy the pool, bar, the relaxing lounge chairs and the view that included Christ the Redeemer. Portobay hotel did every right including free beach chairs, umbrellas towels, even attendance to get your drinks. This includes watching your personal items if you want to stroll along the beach or swim. The location was superb for hotel guests within walking distance to restaurants and live entertainment blocks away . If you prefer to stay in they have a restaurant to accommodate for dinner. I would definitely return to this hotel and also recommend to my friends and family in Canada and USA.

Everything was exceptional including the front desk at 4am assistance while I waited for my driver to catch my flight to see the Iguazu Falls

The location of the restaurant is right by the beachfront so well connected and accessible for walks etc. There are plenty of restaurants nearby as well. The hotel has stunning service from staff with incredible attention to detail. They are also able to help you book activities, call taxis etc. English-speaking staff also a big plus! The rooftop has incredible sundowner views and pool. The hotel also has a designated area on the beach and you have a designated hotel employee who assists with food/drink orders and is incredibly friendly. Would highly recommend!

Location roof top pool and bar Easy to arrange airport transfers and Rio tours

Room was small and fittings a bit tired. Our first room wasn’t very clean and on a low floor. We asked if we could have a higher room and were willing to pay for it. The receptionist was extremely rude and shouted at me which I told him was totally unacceptable. He said he had already given us an early check in and nothing was available . We got our room at 2.30pm check in was 3 pm. I refused to take the room and we were located to one floor above . Room was ok but windows didn’t shut properly so a bit noisy but manageable. As everything else was ok we just carried on. All other staff was lovely. So basically a good hotel but there’s no excuse for shouting at a customer.

A beautiful hotel where the staff are always smiling and willing to help. Centrally located, with stunning views from our balcony, the restaurant and rooftop pool of Copacabana beach. We were so grateful for the early check-in, especially after a 11-hour overnight flight – thank you Talis! The rooms were spacious, cleaned daily and the bathroom was of good size with a powerful shower. The swimming pool wasn’t heated, but in 34 degrees it was great to cool off in! We loved the rooftop bar and the private beach area, exclusive for PortoBay guests. Caio and Isais deserve a special mention for their hospitality at the beach. The breakfast was fantastic! So much choice…and prosecco! Special mention to Wellington and Carlinhos who looked after so well and kept us topped up with coffee and alcoholic drinks! Saying that, every staff member was fantastic, and we had no complaints with anyone. I also had a lovely full body massage at the hotel spa, which was very welcomed after a long day of travelling. I would recommend this hotel to anyone wanting to stay in Rio de Janeiro. We had a wonderful holiday!

If I was to make one small criticism, is that I found my pillows to be far too soft. Saying that, other guests we spoke to said they loved them, so I guess it’s down to personal preference!

I had an incredible stay at PortoBay in Copacabana! This hotel is perfect for a visit to the area. The reception staff were consistently fantastic—friendly, helpful, and highly knowledgeable about local excursions. I highly recommend booking through the hotel, as they always go out of their way to accommodate and provide top-notch service. The porter was also very attentive and always ready to help, as others have mentioned. One of the best perks is that they offer free beach chairs, umbrellas, and towels for guests, which made our beach days so much easier. The two staff members stationed at the beach were wonderful—always happy to help and willing to go the extra mile to ensure guests have a great experience. The view from the hotel is another highlight (depending on the room); we could see Christ the Redeemer in the distance, with Copacabana Beach right across the road. The hotel felt surprisingly modern compared to others nearby, which made it an even better choice. They also have a rooftop pool and bar, which I didn’t visit often, but when I did, it was clean and lively. There was live music on some nights, adding to the great atmosphere and beautiful view, the staff up there were fantastic as well. I felt safe coming and going from the hotel thanks to their security presence, which is really reassuring.

The only downside to my stay (personal preference) was the limited options for vegetarian diets at breakfast. With so many diverse dietary needs these days, I felt there could be a bit more variety—adding items like vegetarian sausages or other plant-based alternatives would be a fantastic improvement. While some options were available, a few more choices would really elevate the breakfast experience for those with specific dietary preferences. That said, the view from the breakfast area is a beautiful way to start your day, overlooking the stunning Copacabana Beach.

Great location, the rooftop area has a pool and a great bar along with amazing views. Great welcoming by the staff and amazing service throughout. Special thanks to Thiago, Rafael, (all the staff at the lobby desk), José, Márcia and Wellington from the rooftop area. The staff really added to our stay, definitely a great team. Room service was great, amazing food. Amazing view from the balcony. Nice feeling of security everywhere in the hotel.

Room wasn’t dirty but it wasn’t up to standard either. Sink and tub were both clogged and the shower partition leaves the bathroom floor completely wet. The balcony door was really complicated to close.

The location of course is really good, right across the beach from Copacabana. There are many restaurants near by and the mall is walking distance(be careful walking through tunnel to the mall). The food at the hotel is pretty good. Not expensive. The rooftop pool is nice and sitting area is nice. The staff was super helpful, polite. The bed was comfortable and shower nice.

The room I stayed in (1108) was not in good conditions. They need to remodel some rooms. For the price I paid, I could have stayed at the Hilton or got an apartment. The elevators are small and sooooooo slow. I had to take the stairs many times. The massage therapist is on call only... there is not a therapist on staff during work hours.

Greeting upon arrival was exceptional with sparkling wine and welcome you to use their facilities with showers at the gym, changing room and the rooftop restaurant and pool while awaiting for your room. My room balcony #1804 executive sideview wow, my sister's room was a superior room. Even better would be #1801 front view. Hotel location for restaurants no car necessary. Grocery store , breakfast cafe around the corner from the hotel was open late . Great restaurants within a 2 to 3 minutes walk. Nightlife I enjoyed Blue note restaurant with live band upstairs that showcase Stevie Wonder music Saturday night only 6 minutes walk from Portobay hotel. I would definitely recommend this hotel which also has a restaurant for breakfast and dinner with the facilities that travelers appreciate from a boutique hotel. The front desk service was outstanding!!

Regulating the air conditioner. Received assistance immediately which I greatly appreciated.

PortoBay was a great place to stay - we booked a suite with Balcony, which was well worth the money. Breakfast had so many options hot and cold and the service was fantastic, especially Wellington. Reception Sasha helped us with some bookings for evening meals in and around the hotel. Churrascaria Palace was a great meat Restaurant to visit. Danial helped us with the bikes. The house keepers kept on top of the room and kept the room clean every day. We had a problem with the safe and a maintenance person arrived within in minutes and sorted for us. We couldn't find a kettle and they brought one straight away and then we found the kettle. The views from the Balcony are great - it is noisy on the balcony as it is on a busy road, but to be expected and fun to watch how they swap the traffic and watch the lanes especially for walkers and bike riders. The 2 lads on the beach looked after our bags while we went for a swim and a walk and they even brought us an extra umbrella when they saw I was in the sun, along with ensuring we had plenty to drink from the bar. They kept the beach clean and tidy and a watered walk way off the beach. The swimming pool at the hotel is small, but we always found a bed or chair to lie on and towels provided along with a drinks service. Great Cocktails People didn't appear to stay too long around the pool and it was really relaxing in the afternoon when we got back from exploring all the sites, which you can see from the roof top pool, like Sugar loaf Mountain and Christ the Redeemer. (That's when it wasn't foggy) The hotel is well placed to get an Uber to many of the other attractions in the area and well worth a trip to Saint Theresa and Lapa. You can cycle to Ipanmena Beach, but is not as clean as Copacabana and is also very noisy and more expensive. We have sign up to the Portobay Prestige App and based on this great stay are looking to book and stay at one of their other hotels.

Nothing to do with the hotel, but you need to make sure you can get on to the Bike App from you mobile to unlock them. We needed to be near wifi to unlock the bikes as we couldn't get to the app with 5G

Beautiful rooms, very comfortable beds, the hotel was spotless clean, their facilities were beautiful such as the roof top pool with amazing views, the food was excellent as was the breakfast buffet. Our side beach view superior room had a view of Christ the redeemer which was a lovely surprise also. Staff were friendly and very helpful, it couldn’t have been a better stay, we will definitely stay here again

The only thing I could think of improving is the scent in the lobby, although it is clearly very clean and beautiful, a beautiful scent would elevate the already high standard and be a welcoming touch on arrival