We enjoyed the food, the staff was really nice, everyone always with a smile, whatever we asked for we received, the room was big, we could move the bed to put it against a wall so our kid can sleep safely, the pool was really nice, the beach super close. A very very nice experience.

The only thing where they can do better is the cleaning, and I mean it could be invested a bit more is more professional tools that can help cleaning the rooms. The cleaning lady was super sweet, she even considered our sleep scheduele and was always coming early in the morning while we were at breakfast, but a professional mop and better utensils would make a huge difference.

We recently had the pleasure of staying at the Sunny Castle Hotel in Kranevo, and from the moment we arrived, we knew we were in for a special experience. From check-in to check-out, every detail was handled with such care and professionalism, and it truly made our stay unforgettable. First and foremost, the staff deserves the highest praise. The front desk team greeted us with warm smiles and made the check-in process seamless and welcoming. Throughout our stay, they were always available, accommodating every request with genuine kindness and enthusiasm. It’s clear that the staff here takes great pride in providing top-notch service, and it shows in every interaction. The rooms were immaculate! Cleanliness is obviously a priority at Sunny Castle, and our room was spotless from the moment we stepped in. The housekeeping staff did an amazing job each day, ensuring that everything was perfectly maintained, from fresh linens to a sparkling bathroom. We appreciated the attention to detail – it truly felt like coming back to a freshly prepared sanctuary each evening. As for the food—where do we even begin? The culinary team at Sunny Castle is exceptional. Every meal was a delightful experience, with a wide range of delicious options for breakfast, lunch, and dinner. The ingredients were fresh, and the flavors were absolutely mouthwatering. We particularly enjoyed the variety, as each meal offered something new and exciting, and the local dishes were a highlight! Special thanks to the restaurant staff for their impeccable service – they were always attentive, ensuring that we had everything we needed. One of the highlights of our stay was the private beach. The hotel’s beachfront location is simply perfect. The beach was pristine, with soft sand and crystal-clear water, providing the ideal spot to relax and unwind. We loved that the hotel had sunbeds and umbrellas ready for guests, making it incredibly easy to spend our days by the water without worrying about a...

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Very nice hotel. Clean and spacious rooms. Very well arranged buffet with a variety of fresh salads and dishes. We find out from the staff that some of the products are from they owned farms and take the products from local producers. The food was so delicious. The staff is young and smiling, always willing to help. There is a small spa which is a private and cozy. Since we were out of season the Kranevo was empty, but the hotel is located right on the beach and there is an opportunity to enjoy the wonderful view of the sea!

- The staff was great ! They were always smiling and ready to help. Each request was answered. - Food was great ! Different every day and pretty healthy. Variety is also a plus. You had to choose from soups to grill to all sorts of great dishes. - Location is awesome. A couple of steps away from the beach. Great view from the sea view rooms. - It's a perfect place if you want to relax and enjoy your family, the beach, the sea - there aren't any entertainment spots nearby. - Free and available parking ; Sunbeds and umbrellas free on the beach. It's an awesome location where we felt amazing. When we come back to Bulgaria, this will be for sure the place we return to. Everything was perfect !

- Some people who go to the beach don't know how to clean after themselves yet. That being said, there were some cigarettes left in the sand, or even bags left on the beach. It would be great if there was some way of cleaning the sand and maintaining a clean beach, despite the "uncivilised" people who visit it.

Everything was perfect! We spent a lovely time at Sunny Castle!! How should I start, there are so many good things to say: very nice and professional staff, everyone was smiling all the time! Thank you Tim for the upgrade, the apartment was fantastic! Food was delicious, bravo to the chef! If you go with the kids then you don't have to worry about their meals, the kids loved everything! Rooms were big enough and cleaned daily, hot water in the shower 24/7, a cold/hot drinking water dispenser on each floor so you don't have to worry that you don't have drinking water in the middle of the night. Private beach in the front-right of the hotel, with free sunbeds and umbrellas for the guests, where you can take drinks from the restaurant. There is also free public parking around the hotel. We will definitely return!

Kind and polite staff that care for the guests, a nice pool, good and various food, a sandy and clean beach at front of the hotel

Sunbeds at the beach are certainly not enough, I overheard about people coming at 6AM to "reserve" a sunbed, throwing a towel on it. There are no free sunbeds at 8AM, so be prepared.

Very nice people, all the staff speaks english and they have smiley faces. The food is tasty, every day we had fresh fruits an vegetables. The whole hotel is very clean. Many thanks to Angelina, realy an artist, as you can see in the picture ! :)

Rooms are clean, staff is friendly. Food is actually quite good, if you're a vegetarian there are many options. All in all a good choice for a small vacation.

Wi-fi is either non functional or very basic. Parking is a fuss, but managable. You can park your car in the designated hotel area right in front of the hotel on the street. You got to be lucky to find one free though. Reaching the hotel is a bit challenging, one has to drive through a narrow road next to the beach. The area is extremely run-down, though none of these are the hotel's fault at all.

The location was great, also the staff were extremely friendly and helpful. Great stay with our kids. The beach is close and the water is clean. We had a one room apartment with a small kitchen and a big balcony.

The food should be more diverse, with a kid friendly menu and the tables should be disinfected regularly. Also, when the hotel is full there might be competition for the pool as there are only 20 something sunbeds, and 2 are provided per room, similar situation at the beach. But these are only suggestions, we had a great time!

The staff was very friendly and helpful. The hotel was rather new and nicely arranged. The two bedroom apartment was huge and a lot of places to sleep. The food was good and you had diversity.

There is no sound isolation between the rooms and you can hear everything from the rooms you share walls with. The bathroom sink hot water was non existent.