Starting with the staff from reception to all 3 restaurants, to the bars and not the least the cleaning, everyone was super kind, smiling and helpful. Not to mention that most of the staff are young guys super responsible doing their best to make your stay at Metropol really great. The location, the beach, the garden pool, the thematic evenings with delicious food, but not only, the quick serving despite the a la carte base set-up, from breakfast to dinner everything was exceptional. Special thanks to Maryanna from the Restaurant and to the Reservation Manager that made possible a super nice surprise for a birthday girl. Thanks a lot ladies and to everyone in the staff that made our first all inclusive experience really great. See you next year!

In September 2022 the rooms were clean, nicely decorated and spacious. I liked the private beach, the pool side and the Italian restaurant. The receptionists were very nice and helpful.

I asked for a Mojito at the beach bar and I received rum, Ice, soda and 2 pieces of lemon. It was the worst mojito ever. In fact all the beverages were weak, not to say bad. They didn't even told me that they don't have all the ingredients. You don't have too many options for drinks. I would give with indulgence a 7/10 for the food. The breakfast didn't had too many options and the omelettes were almost disastrous. The only acceptable food was the sweets. I had a better experience a few years ago with the food and I thought that it will be the same this time, but no.

An excellent location near the beach, nice view from the balcony, excellent food and the Dine Around program is a great idea. An attentive, friendly and helpful personnel, every evening there was a show at the lobby bar. The Sky Bar was great, special thanks to Dancho and Kristina :) Decent and various choice of alcoholic and non-alcoholic drinks. The cleaning service was provided daily.

On the beach the waitress arrived too rarely, in most cases I had to go to the bar myself. The parking is actually the street just near the hotel and has too few parking places. Though the security guy always found one for me, but it may be an issue if you come at a high season. The Asian restaurant reservation was rescheduled three (!) times. Luckily my stay was pretty long so I finally visited it, but one might be not that lucky. They promised a compensation for that, but there was none. Anyway, all of these just minor things among lots of cool ones.

Location,verity of food options, mini bar were filled every day,prive beach area and drinks served at the beach bar.

The food service( waiters not always knew what was ordered and to whom),the waiting part sometimes could be annoying( while you wait for your order indifference from buffet service)

Very nice hotel! The fact that it's adults only contributed to the peace and quiet around the hotel. The meals were nice. I also booked a dinner at the Vistamar hotel next door through the Guests Relations lady, and it was exceptional!

My room was right next to the elevator and the door wasn't very sound proof, so I heard people coming and going. Most were very quiet, so it wasn't bad enough to ruin my sleep or anything.

The room was very clean, staff always polite, food delicious, cocktails really good.

One day I was really sick and I could not go downstairs for breakfast. My boyfriend wanted to bring something for me but was not alowed. I understand rules but in the end he bought food from the supermarket, otherwise I would just starve I guess.. The bath tube was leaking water, told reception, nothing solved..

For me the highlight were the people, from pre-arrival online communication to organizing my departure to the airport, I met only friendly people who were willing to help. Great service! Food was also very tasty and I thoroughly enjoyed it, yes options can get limited if you are staying for longer, but they put special on every day. What I wanted was a relaxing break and the hotel definitely was the perfect choice for that.

I agree with some comments here - the cocktails were certainly not the best, for example, but overall these were minor things that didn't effect the positive sides of my stay

Excellent food!

No snacks during the day, even when i asked in the bar they said only drinks. Its just all meal and free drinks all the day so its not all inclusive. But I recommend it.

- The food is amazing, having been to many Bulgarian hotels, I can say that you cannot find a better service in terms of food - Everything is super clean and well maintained - Super friendly and polite staff

- Parking is a little bit hectic - Lots of bugs biting you on the beach (even though it is not the fault of the hotel) - The entertainment could be a little bit more interactive

All excellent , room, food, facilities

The car park - no place to park, no clear instruction from reception, some people asking you to pay cash to park … not properly organize at all