Very neat. They let me check in early.

The fire alarm went off around 1am jolting me out of sleep and I found myself racing down the fire/emergency stairwell half dressed with other guests only for the reception staff to say there was nothing wrong. No explanation offered whatsoever. They were looking at us like we were crazy or something. Despite the fact that the alarm was still sounding in the whole place.

The staff were all very nice and it was clean.

The pillows were not very comfortable… very fluffy but flat as soon as you put your head on them. There were a lot of teenage kids running around late at night banging on doors, but someone opened their door and got them to stop. Otherwise clean and comfortable!

The room is spacious and we enjoyed the underground parking which added safety. The bed was comfy, the couch is good. I really enjoy how they are proactive with the check-in and chech-out it saves time. The restaurant is very good and handy. We will stay there again if the rate does not increase...

Nothing that we really did not like.

This hotel smells AMAZINGGGGGGG!! Every single area. You walk into the lobby and it smells so clean and almost homey...and the elevators smell so good toooooooo!!

I wish the coffee was on all day.

The hotel itself is beautiful, but we stayed for the hot tub, which was not working. Luckily, we had the whirlpool in our room, which is nice.

The hot tub was out of service for sometime, then when it was working, the water was super cold. So we didn't use it.

The hotel staff were very pleasant at check in and the room was very clean. The room was supplied with all the amenities and I had a very comfortable stay. Loved the location as I was central to the airport and the university of Alberta.

I have no complaints regarding my stay.

Restaurant was excellent, personnel extremely helpful. Great location, cleanliness and quiet rooms

Limited parking with Volvo using many of the spots. No netflix or other streaming option to log into

Great staff and customer service

Everything was on point

Would be great if there was grocery near by!

Clean. Great beds. The room is very comfortable. They have a restaurant on site so you can order room service. I like the location. Close to gas and Tim Hortons.

The chair in the room I had was not great. I needed the desk for work and I was not able to adjust the chair for my height. It's abit old. Other than that, perfectly happy with my stay.