The front desk manager and staff were great. I had been told when I called the hotel that there was not a business center for my husband to work in, which was a bit upsetting as we had booked the hotel specifically because it has this amenity. While checking in, we were told that there actually was a place my husband could work, and that center was well maintained, quiet, and great for his needs. Will stay here again

Initially was upset about the discrepancy between the online information and what was actually available, but the front desk manager not only cleared it up but changed our negative into a positive. You have created repeat visitors!

I requested an early check in time and the staff easily made that happen. The staff was very nice, friendly, professional, welcoming. The staff gave a small toy to my child which was very thoughtful. The building and room was very clean and well taken care of. I felt safe during my stay which a high priority for me while being with my child. We didn’t check out the pool but I’m sure we will next time we come in the future. Parking was really good no issues with parking. I would highly recommend this hotel to friends and family. We will be back in the future!

The only think I can think of is maybe having a small breakfast available. But that’s not a huge concern.

The staff was very friendly at the front counter and even joked around with us a bit. Was nicer than the usual unemotional interaction, it made us feel welcome. We received a call to the room after check in to ask if we needed anything else to the room. It was very nice to have that extra service. For breakfast, the staff at Denny's was very friendly and the service was great.

There wasn't anything we didn't like to be honest. This will be my usual stay in Edmonton going forward.

It was attached to two restaurants; had a pool and fitness centre so access to amenities, the hotel itself felt very comforting as there were families all over and friendly staff! The rooms were good presenting and overall very clean!

I thought the property was lovely, just the surrounding area was a bit “industrial” but obviously nobody’s fault! They had a bit of rolled carpet/flooring by the elevator that was a little unkept looking but honestly didn’t care too much; everything else other than those two bits, which are honestly not big deals at all

Staff both night and day shift are super polite and helpful! Had to make a quick change to my booking and they handled it quickly with a smile ! Had the kind room suite with the jacuzzi . Bed and couch super comfortable. Thank you to all the staff here ! Will stay again and reccomend to friends .

Only change I would make is the pool open an hour or so earlier . But overall very happy with my stay

The hotel was easy to find, having access to from either side was great and the beds were very comfortable.

I did mention to clerk at the desk that the fans in the bathroom need some attending to because of how bad the condensation from the showers were. It made the rooms air, bed sheets and even clothing quite moist. It made airing out my hockey gear very difficult.

The staff at this hotel were incredibly welcoming and helpful throughout my stay. The room was immaculate and very comfortable. I also enjoyed the delicious breakfast each morning at Dennys and loved the convenient location close to major attractions. The Chops Bar was a relaxing space to kill good time and chug a few good drinks to enhance pleasure to my stay.

I was driving from Toronto to Edmonton with my son who was moving to Edmonton for work. We spent two nights at this beautiful hotel that was very close to the airport without having to worry about the noise. The staff was very friendly and helpful and our room was big, beautiful and very clean. Highly recommended, I would definitely stay here again.

I wish that breakfast was included but there are lots of restaurants nearby.

Great location, clean and comfortable. The staff was also very pleasant and very accommodating to move us to another floor away from all the noise.

The kids running up and down the hallways and knocking on doors. I would highly recommend when you have large groups for sports to maybe book them all on the same floor and maybe having an adults only floor just and idea you might want to look into.

The rooms were very comfortable, beds and pillows were great. Staff was very friendly. It was easy to check in and checkout and there was a lot of parking.

It was quite expensive for the location, and the amount of noise. We stayed on the main floor and the people above us were VERY loud, as were people in the hallway, between the hours of 11pm and 7am.