The beds were comfy and clean. The parking was free and close to the door.

We faced the main road so it was noisy. When we got to the room it was super cold because the air conditioning was on and working really hard because the window was open and it was over 30 degrees! We could hear neighbours toilets and showers. I paid $19 for an Eggs Benedict at the restaurant. The eggs, english muffin, ham & potatoes were all undercooked even though I asked for medium (the eggs were super runny) and the hollandaise was like a runny white sauce (It should be yellow and have some lemon and zing(cayenne/tabasco) in it. Very disappointing.

Very clean and central. The 24 hour check-in was essential as our trip went sideways at the start and we didn’t arrive until 2:30AM. The staff member on duty at registration was lovely. He helped us find a good parking spot, then carry our luggage and cat supplies to our room when it became clear that the last guest to use the luggage cart kept it in their room. The bed and pillows were incredibly comfortable snd the water pressure in the shower divine! Daytime staff were equally polite and cheerful.

They could use another luggage cart and bath mats. The complementary soaps and lotion dispensers were a bit cheap, specifically it was hard to get an adequate amount if shower gel out to even work up a lather. And overall property could use a little bit of a cosmetic update.

Staff was friendly and room was clean. Beds were comfortable and the alarm clock had an awesome option to press a button to dim or even turn off the number light at night. It was quiet overnight and we had a nice view of valley and mountains. Bathroom was a great size and it looked like they have been updating things. We also appreciated the little care package we were given upon check in that consisted of a bag of cookies, small package of Pringles, and 2 bottles of water.

The parking lot spaces were very tight, and it would have been really nice to have pet bowls for food and water in the room as it was a pet friendly room. Also, we had to keep the window open for a few hours as there was a strong smell of cigarette smoke in the room, despite it being a non-smoking room.

The staff were very friendly, and helpful. The room was great: beds were clean and comfortable. The room for the most part was clean. The hotel was quiet and comfortable.

There wasn't any facial tissue other than the bathroom - and the box was empty after using two tissues. The ice bucket had a Keurig pod from the previous guest. The bathtub needed a wipe down before we were able to use it. Perhaps it was just an oversight during cleaning - we didn't find it to be too disruptive to our stay.

The facilities were fairly clean although slightly older. The air conditioning was nice and the location was convenient, great for our 1 night stay. Appreciated the convenient ramp down from the second floor to the parking lot. The staff were friendly.

I had an incredible stay from start to finish. The staff were welcoming and made everything feel effortless. My room was spotless, spacious, and had the perfect view. The bed was so comfortable, I didn’t want to get out of it!

The location was good. The room and washroom were neat and clean. They also provided us with a welcome gift, which was a kind gesture.

The elevator was tiny and crammed, making it difficult to fit the concierge cart in with our stuff.

Clean, amazing staff, complimentary gift upon arrival, spacious room, close to all kamloops has to offer.

Walls were thin could hear everyone walking, talking, coughing, starting their cars. Room was chilly didn't stay warm.

Staff. Front desk. Very helpful when TV didn’t cooperate. Goodie bag on arrival.

Breakfast. OK continental food but all disposable eating utensils, bowls, cups. Really cheap presentation. Why not use real cups, etc??

Staff very polite and courteous. The little snack bag with water was cool and appreciated. Location also very good and the price was also good.

Breakfast was minimal. Could have been a bit more to choose from.