Great location with a fun little rooftop pool and a lively, social vibe. But the most remarkable is the staff! Robin at concierge was amazing—so helpful with everything we needed, always going above and beyond. Tom at reception was also fantastic, always friendly and nothing was ever too much. I work in hospitality and can say the service here is truly outstanding, not just good. The whole team is professional, kind, and welcoming. I’d highly recommend this hotel and look forward to seeing this new brand grow!

I appreciate they are dedicated to sustainable practice in many ways that include filtered water that allowed us to refill water, no plastic or one-time disposal products in the hotel, greenery blended into the indoor space, and really pretty interior design.

The bottle of champagne (Veuve Clicquot) we ordered at the rooftop pool is overpriced too much which was double the price.

- Spacious & clean room, wooden floors, no carpet - Tap water is pre-filtered and easy to drink - Bathroom very nice ... ... Toilet can be hidden from rest of bathroom via sliding door, and ... Shower didn't splash or spill water everywhere - Room nicely lit, very smart lighting system with all the switches labeled so you know exactly what button turns on/off what

Nothing to really complain about but - Slightly far walk from a few typical attractions if you like to be in the middle of everything, though this wasn't a problem for us. Still very accessible and in a nice area near King/Queen St - At first we were surprised the mini-bar was not free like some newer or more modern hotels... but then we decided this is actually a good thing so they don't make the room more expensive for unused extras/amenities, just pay for what you want

Location is very central, has loads of coffeeshops, restaurants close by and is a very cozy hotel. Staff were extremely helpful, specially Robin and Joey. The breakfast choices were great and the lobby bar is very nice. Room was beautiful and bed was super comfortable!

Initially got a room which did not have a good A/C and was quite noisy - however I was quickly given an alternative room, so this is not really a complaint!

Great comfy stay, good sized room, loved that they had small chalk boards in the rooms to communicate with the housekeeper, room service is actually really tasty.

Being charged a delivery fee for room service, quality of toilet paper is unacceptable for such a high standard hotel, also why is everything in the minibar an extra cost and also exorbitantly price ? Just dropping over 1k per night but then being charged 7$ for a small bag of chips, or basically anything in else in the minibar is cheap.

We had a pleasant stay at 1 Hotel Toronto; the room was spacious, clean, and stylish, and the service was excellent. The hotel’s commitment to being green was also a nice touch.

Our experience was marred by a disappointing dining situation at the hotel’s restaurant, 1 Kitchen. Despite having a reservation and being at the bar, we were informed that the kitchen had closed at 9:30 pm without any prior notice, leaving us without a meal.

Very stylish Hotel, Very trendy and in a hip area, seemed quite a young crowd (Or maybe I'm getting a bit old!) could be noisy at the weekends for some. The staff were amazing and went far and beyond to make sure our stay was perfect, overall the service was faultless and I think that makes the biggest difference. The rooms were immaculately clean, modern and stylish. I would definatly stay again.

Could be noisy for some, especially at the weekends. The roof top bar is good with great views but is open to the public with no areas kept for Hotel customers. We managed to squeeze in but would have been disappointed had we not been able to have a drink as guests considering the room rate. The idea that the hotel is sustainable falls short in some places, it's a hotel after all! some touches are great though like the water in the rooms being chilled filtered drinking water. Some rooms on the lower floors could be noisy for some, proximity to the street and parties happening at the weekends. Our first room suffered from this, we also noticed no privacy blinds in the lower room only curtains!?

Exceptional facilities, foods, drinks, location. Outstanding overall. I loved the view, the open spaces. There were a lot of smaller details which made a big impact. I've never experienced a hotel as impressive as this.

When I was checking out, people knocked on door twice even though I had a late check out and walked in without knocking the second time. Not a biggy.

The breakfast at 1 kitchen was fabulous, with lots of interesting ingredients. The rooftop pool was amazing, and Alexey was absolutely brilliant managing the pool area - attentive, friendly, enthusiastic and very knowledgeable on the surrounding area - he is a real asset to 1 Hotel Toronto!!!

The initial welcome was a bit cold from the person on reception, and didn't know about the pool heating

LOVED the interior! The small details and the staff was amazing welcoming and helpful. Can't say nothing bad about my stay, i just want to go back!