Really loved our stay! Great location and comfortable rooms to come back to after a day of walking. It was great to have the lobby bar and the rooftop bar as options to get a drink. We were upgraded to a room in a higher floor for my birthday and they sent of a slice of coconut cream pie which was absolutely divine. The location is perfect and we were right near a park which was lively with families, dogs, and people just enjoying the day.

Because our room was high up, we were right below the rooftop bar which was loud on friday and saturday night. We always bring earplugs so it wasn't a big issue. It would have been tough to sleep without them, though!

Staff were helpful upon arrival and even let me check in early as the room was already available. Just opposite is a nice little park and a food hall which I tried out. The downstairs lobby has coffee which I had in the morning a couple of times as well. I walked all around Toronto when I was there and it was only about a 20 minute walk to the city centre. There are a lot of bars and coffee places nearby and not that far from some retail areas like The Well or a longer walk to Eaton Centre. My room had a good view over the park and as well.

Nothing

Incredibly friendly and helpful staff. The rooftop bar was beautiful and the staff couldn't have been lovelier to our intergenerational group. Loved the location and the Waterworks Food Hall next door. Great part of Toronto for easy access to anything. Beautiful park just outside.

Not having coffee or (free) tea in the room. Or any snacks where it didn't feel like a corporate partnership. Having to pay for a teabag felt a little mean for such a lovely hotel. I really didn't need the bourbon/full-size wine bottle/tequila in the room - just a simple kettle.

I checked into The Ace Hotel late on a Friday night and the ambience of the Lobby Bar was full of energy and good vibes with locals and guests alike enjoying the space. My first impression of my room was one of delight as I saw the beautiful view of the park below and city skyline, the radio was on and playing some Rolling Stones and I noticed the additional touches and inclusions such as a clothing steamer, hair dryer, makeup towel, custom soaps, body lotion, shampoo, bath robes etc. The bed linen was amazingly soft and the room design was everything you could ask for for a comfortable stay. The reception and bar staff were super friendly and helpful throughout my stay and are a great asset to the hotel and brand. I wish I could have stayed longer!

The interiors were beautiful and modern, and the staff were all exceptionally kind and helpful. The lobby bar had great drinks, and while I didn't dine in the restaurant, I ordered room service for a few different meals and it was all exquisite. The area is amazing too, right off Queen St W, so there were lots of places to go eat and shop. If you like walking, it was very convenient to walk to Ossington, Kensington Market, U of T, Little Portugal, Little Korea, etc. The room itself was sleek and comfortable-- even though I was in the smallest option it still felt very hotel-y. I appreciated all of the bath and body care products. The mini fridge was well stocked with a variety of snack and beverage options.

The one and only thing that could have improved my stay were slippers in the room :)

The room was beautiful and comfortable with a great view, loved sitting on the window bench watching the park. Loved the robes and blanket on the bed and the fully stocked mini bar. Even though we had a small room it was still set up with so much functionality and style that it felt luxury. The jazz playing on the radio when we arrived was perfect. Location was great, there's a cool food hall across the street and many awesome restaurants and attractions within walking distance.

Love having hooks by the door but would have moved them to the other side of the entry so jakets don't block the entry or light switch and thermostat. Loved the moodiness of the room but a light in the desk closet would have been awesome for getting ready. We were there during the TSwift concerts and prices were jacked up to triple the normal amount, most hotels did this so it's not just them but that's why I couldn't give a better rating for value.

We loved the architecture and the sleak atmosphere especially in the evening but all of the natural light, cement pillars in the lounge area the calming colours gave it almost a cathedral grove, west-coast-forest sense of grandour. I loved the carpet design in the elevator, exposed cement ceilings and tile patterns but it all looked incredible. My wife and I are picky when it comes to aesthetic and I wanted to treat her for her birthday and go somewhere nice. Many of the hotels did not interest me when I was looking, often times the branding and interior-style of the hotel looked repetetive or maybe a bit classy but boring nontheless. Many of those places asked a much higher price per night and they turned us off. Ace hotel was different. The price worried me at first because the pictures and reviews looked incredible so I was confused at the cost being more reasonable than hotels I found to be less exciting while I browsed. Initially I had the Drake or Gladstone in mind but they asked nearly double the price I believe, and for most young people; (unless they are on a business trip) do not want to pay a large fraction of their rent money to stay in a hotel. A hotel like Ace favours a wider demographic and creates a reasonable opportunity to experience a stay that will leave a lasting impression. My wife and I are also likely to return because of our wonderful experience and because we could actually afford to stay in a place that inspired us. The location was perfect, just being tucked in off of Spadina was conveiniant. We walked up to Kensington for brunch, checked in at Ace and returned to College Street to hit Bar Raval, Bar Clams and a few other spots our friends we were visiting had picked out. That evening, I had made a reservation at Aloette but we both were magnetically pulled into Ace lounge for one more cocktail before bed. We couldn't have asked for a more inspirinf day in the city. The Ace just topped our hotel list. Well done!

Unfortunately, my Wife and I missed breakfast because we were too comfortable in our toasty, slick looking room. We had to move onto the lunch menu. As much as we craved breakfast, the gem salad, steak frites and ricotta toast w/ coffee hit the spot and we were off for day two of galavantinf. (We had no really complaints or concerns, everything was spot on)

The staff were great at check-in. We got lucky, and they were able to accommodate an early check-in, which we appreciated. The restaurant and lobby bar were great, the rooftop was amazing, and it was fun late at night with live music. Central location, comfortable beds, and clean. We would stay again for sure.

The only thing that was not great was that our window looked directly into another building, and the non black out curtain did not go all the way down, so there was a serious lack of privacy.

Hands down one of the best hotels I’ve ever stayed at. Staff was lovely and so helpful (they even accepted a delivery and stored a parcel for me), we loved the design and atmosphere of the hotel and the room was simply amazing with all the little touches like the retro bluetooth radio and the botanical shower gel. Our room on the 15th floor had an incredible view of the CN tower! The restaurants and the rooftop bar are super chic too. The hotel is located in the trendy Fashion District with a nice park, food hall, boutiques, cafes and restaurant nearby - we liked Nutbar, The Burger’s Priest, Bagels on Fire and General Assembly Pizza

Just be mindful that the room is on the small side, it was a bit tricky to find a place for our suitcases (they didn’t fit in the wardrobe) and we were travelling with hand luggage only

Everything! The building is clean, new, beautiful & inviting. The staff was so helpful when I wanted to check my bags prior to our check in time. They check in often to see if you are happy with your stay. The rooms are big and beautifully decorated - so cozy and welcoming. The lobby bar has a wonderful & knowledgable staff - delicious, delicious cocktails and a pretty decent happy hour! Ordered room service and it did not disappoint - got the cheeseburger & steak frites. Very walkable to several must to-dos in the city (Kensington Market, Queen St West, Waterfront) would highly recommend staying here if you are in Toronto.

Need to work with Uber to get your correct address in the app when you search Ace Hotel Toronto - was dropped off a block and half away two different times.