The hotel in itself is lovely, the staff were great too. The room was fantastic. Good area with lots of coffee shops, parks and quirky buildings. I didn't realise that this is a training hotel, apparently it's very well-known, and it's evident by the lovely and friendly staff - but it does mean it doesn't have the same facilities as standard hotels. For this reason, I would probably not stay again.

We missed breakfast 2 mornings because the timings on their internal app/website was wrong. The bar is only open thurs-sat i believe. No proper common area to sit in/work No room-service No gym Breakfast is good, but quite limited for the price it costs. The main dish is DYI bagel station, as well as some hot food and fruit. Doesn't include latte/iced coffee, which I think for a hotel like this and this price-point, it should be included - it's such as a small cost to the restaurant that it feels silly not to include it especially as they weren't even that busy on probably one of their busiest weekends of the year. The restaurant is well rated, but the minimal vegetarian options meant that I didn't eat there.

Staff were excellent. Friendly welcome on reception. We were surprised that there was only one bed in the room, as we had asked for two. We went back to reception to ask about this and Nathes {spelling?} who had just finished work explained that the other bed was a Murphy bed. I had never heard of this and Nathes took the trouble to come up to the room to set up the second bed. Excellent customer service as he then asked the next day if everything was ok. All the staff, on reception, in the restaurant at breakfast and the room service staff were friendly and welcoming.

Bathroom lighting was dim.

The room was clean with good amenities. The concrete walls make the room quiet, although voices in the halls may be heard in the rooms and the balconies are nice but lack privacy due to the open partitions between balconies. Breakfast is very good. The staff bring a higher level of excellence to this accommodation: they are attentive, polite and professional. Certain staff members in particular take extra steps and go the extra mile. I was particularly impressed by hospitality school student Alexandre V at the front desk, and James and Lea in the restaurant. Their impeccable attention to detail, imperturbability, skillful service, and willingness to help ensured that our experience was a very pleasant one. I will choose this location again when I make the same trip again, either for business or pleasure.

The second bed in a standard queen room was a fold-out so the room was cramped, however both beds are very comfortable. The flooring and carpet were rather shabby for the price of the hotel. However, the attention to cleanliness by the staff made this almost a non-issue.

This hotel was a great find! It's actually a teaching hotel so not only are the prices fantastic but so is the service. The rooms are very well thought out both in amenities and design. The parking was included and underground (a lot of Montreal hotels don't have either of these), and the breakfast was included (and was really good!). The location was great for us - close to the university and right near Rue St. Laurent (great street for walking, cafes, restaurants, and shopping). I wouldn't stay anywhere else moving forward.

This is really nit picking but keeping the side entrance open at night for card tap entry.

Lovely Hotel. Here's few highlights - What I loved: - It's an Institute that trains students in tourism and hospitality management, right within the hotel. I'm all for supporting education. And you might think that on-the-job training would produce substandard service...well, you would be wrong. The service was exceptional. The staff couldn't have been nicer or more helpful. - The balcony (5 Star view!) It doesn't matter which side you're facing, the view is incredible. The best part, all the balconies are on the 7th & 8th floor, and I believe every room has a balcony. Sipping my morning tea as I gazed upon the sun rising over Montreal...priceless! - The room was clean and pleasant (with a nice couch and a murphy bed in the wall). - Free Nespresso w/ quaint cups and glassware for beverages later in the day. - Metro station on-site! Super easy to use and a short ride to Gare Centrale.

Things that need improvement (albeit, not much): - The restaurant bathrooms are fit for a gas station in rural Iowa (where? ...exactly). Beautiful restaurant, lobby, bar, but these bathrooms...it's time guys. The 60s are calling, they want their bathrooms back. - Breakfast (this is me being picky): Pretty good spread - the smoked salmon was a nice touch - but the eggs need a little more time on the skillet. I like my steak medium rare, not my scrambled eggs. Bonus points for cutting the bagels all the way through, and for having a toaster that works!

Good sized room but a larger bed would have been better. Great views over city from our balcony. Good sizes shower and lots of towels.

Lighting in the bathroom was poor and light up magnifying mirror was not enough as an addition. We were not informed of the breakfast room dining area at check-in and went to the student cafeteria room which we had noticed when sent to restrooms there. We were then redirected to a lovely dining room round the corner where we had a very good included breakfast with lovely staff. We were only sad to have missed the opportunity to have had our evening meal there the night before.

The hotel is run by a hospitality school. The staff are generally students who are aiming to learn and be helpful. The breakfast was good and in the main restaurant. The hotel is next door to a subway stop. Excellent bistro a block away (Cafe Cherrier)

The neighborhood looks rundown and was an unhappy surprise at first. The breakfast doesn't have self serve coffee or tea, so you have to wait for the busy waiter to bring it. Tea was apparently an unusual request and took longer to get.

Such a pleasant surprise this hotel! Would definitely stay here again. Loved the staff, cleanliness, modern room, lovely shower, location, small things such as water in the fridge every day

The breakfast is not my style. Nothing wrong with it; food was delicious, dishes beautiful and the staff very friendly, but extensive nordic-style buffet breakfasts are my favorite. Choosing breakfast from a menu is not my thing and surprise amuse-bouche dishes can be problematic in the morning. The buffet breakfast on the weekend was a bit limited.

The hotel staff were super friendly. My husband had allergies and asked for the room to be vacuumed and get the sheets changed. Eva was amazing and got everything done for us. We came back and got a card from her and the smells were gone. Glad this is a place to train students. The breakfast was decent - nothing special. And they were very prompt in closing the plane, which was disappointing. Other than that, we would stay there again.

Dusty smells and not very accommodating to guests who are 10 mins late for breakfast (we got turned away).

We had a wonderful view of the surrounds from the eighth floor, with balcony, that made things never boring. The room was warm, modern and bright, and the Murphy bed allowed us to have a living room allowing us to comfortably watch TV. Breakfast (free) was superb, best ever. Subway access within a few steps gave us access to the underground city, which was amazing while a blizzard howled above, with no effect to us. A half-hour walk got us to Old Montreal and sights there. The lobby was large and modern, but still charming, with pleasant and helpful staff always available. Parking was reasonable. A very nice experience, and you don't need to speak French at all, but putting in some effort doesn't hurt.

The hot water in the shower can fluctuate to scalding hot, beware. One can adjust to it, so it was no deal breaker for us. Finding a place to park while checking in and getting your parking pass can be challenging, especially in a snow covered city on the weekend. The restaurant there requires reservations way ahead of time, if it's even open, excluding breakfast of course. There's plenty of great food options around, otherwise.