NH is located in the heart of Cartagena's historic center; a city being known for it's warm and tropical climate. It felt like a privilege to enjoy the historic center while still being able to enjoy the fresh and clean rooms when it was getting too warm outside. In the evening, you could easily enjoy Cartegana's nightlife without feeling unsafe.

Our two nights at the NH in Cartagena were quite expensive comparing to other hotels, while services remain very limited. The great location justifies probably the higher rate, though the value for money is not balanced. We were also disappointed we couldn't book a late-checkout since we were island-hopping in the day.

Good location close to many nice restaurants and bars. A bit noisy at night. Staff personnel are utmost friendly and helpful. Bed and rooms are comfortable. Not much space to organise clothes and small table for working. Swimming pool on roof top offers a nice view but was partly out of service

Breakfast could be better but the omelette complete must be tasted. Service is a bit slow but improving after some days

Excellent Location!

Noisy from the street and from some works at the hotel rooptop and nearby. I stayed at the 5 th floor where in laundry, I thnik, and it was a lot of noise from the cleaning personel. Also on the stairs, lot of noise from the HVAC equipment, installed on the rooftop.

It has a great location in Centro and close to the sea. The roof terrace looks out onto the sea and one of the central squares, great people watching. Also a lovely rooftop pool, great to freshen up day or night time. The staff were friendly and helpful, the breakfast buffet was great, I noticed non residents coming in to eat there, and the lifts were super fast. An excellent base for exploring Cartagena.

Our taxi booked from the airport never showed, just a bit stressful at the start of a holiday, but we got another one easily enough and taxi fares are very reasonable.

The location was perfect, the rooftop swimming pool was picturesque.

Bed was a bit uncomfortable and the outside noise can be heard until 2-3 am

Mostly I love about the property was the staff. I mean to the receptionist, the door man, and even the cleaning lady. Everyone was accommodating with a smile very friendly and professional to accommodate all your needs to make my stay comfortable. I absolutely loved it here and the location was perfect to great restaurants, and lots of fun 😉

Absolutely no complaints

The staff was exceptional! They made me feel welcomed and always provided what I needed. The central location was great for walking around.

The location is near all of the action! It was very loud outside the hotel as many people gather inside the walled city. The room air conditioning was hard to regulate.

A superb location looking over La plaza de los coches languishing in the centro histórico between wonderful Spanish colonial architecture. The hotel is walking distance for most important tourist sites. This includes amazing proximity to cafes, restaurants, bars & clubs. The staff are all very helpful & always pleasant. There is always someone to help out that speaks English.

The property is clean & well maintained & organised well by management staff. The rooftop views & pool are very relaxing. Looking out over amazing Spanish colonial building you just smile with admiration.

Superb location, professional and helpful staff, very clean and well run, swimming pool, rooftop and balcony views, bars, shops, restaurant s all on your doorstep at the NH Royal.

Rooms are on small side but to be expected in the old town centre.

The staff in the reception and restaurant were very courteous and helpful.

I was on a business trip (although an academic one). The hotel lacks a business center, so there was no space for me to make or print copies.