You can’t beat the location. The breakfast is terrific and the staff serving the breakfast was kind and helpful.

The room we chose didn’t look like the photos. We had no windows. The front of house staff was mixed when it came to being hospitable. Some were very friendly and the last person we had barely cracked a smile. We understand it’s a hard job but friendliness goes far.

The hotel is beautiful, well cared for and historic. Lovely decorations and greenery. The breakfast service was very fast. Excellent staff.

A few things about breakfast were disappointing for us: you could not get toasted bread. The yogurt was a drink, not our preferred type and no granola. We had a street facing room that, although the doors were quite soundproof, the taxis LOVE honking their horns any time, day or night. The water in the bathroom sink seemed to stop, mostly later at night.

The location location location was perfect!!! Can’t express it enough!!! We had a room with a balcony and we loved loved it!! The staff was very very kind and helpful . I highly recommend this place and the value was grreeeat!! The only thing I would say is don’t choose this place for the pool (it was not very clean and seemed uninviting also the hammock in the picture above the pool was not up) but other than the it was amazing!!!

The only thing I would say is don’t choose this place for the pool (it was not very clean and seemed uninviting also the hammock in the picture above the pool was not up)

The property was in a great location of the Walled City and next to everything. This made it easy to move around. It was facing the street though which was busy each night and a little loud. The hotel had a beautiful old charm to it and the staff were very accommodating. They were doing some renovations while I was there which was a little annoying since they would start by 8am and it loud. Which I knew about this beforehand. But a good stay overall.

Hotel was ok, nothing special but really ok. Adequate to the price. They have lift for the luggage so it is great. Good location. In my room was quiet. Was on the 3rd floor with tiny window on the courtyard side. Breakfast ok.

The room needs a bit of renovation. Bathroom was small and also old. I was there one night. I suppose to daty two, but the reception made a mistake in my reservarion. So after few days, when I get back to Cartagena, I stayed on the street without a room.

Great location in the historic centre of Cartagena. Lovely hotel with a small pool (good for cooling off in the heat). Breakfast (eggs, fruit, juice, coffee etc) was good, except for the bread, which was of poor quality. We loved eating breakfast in the patio next to the pool. Staff were friendly and helpful.

It was noisy at night - car horns, people shouting etc. Maybe this is unavoidable in the centre but some historic hotels do manage to soundproof the windows better.

Excellent location within the old town. Very nice room, we booked a room without windows but it was still a really lovely room. Good air conditioning. The breakfast was basic but they gave you a lot of choice and a yoghurt drink which was really nice.

The pool looked really nice and made the place look good but it was right next to the restaurant/reception so it wasn’t very private.

Location and building

We were asked for a voluntary tipping at check out (already included in the bill). I think the hotel should pay for the services of their employees.

Good experience. Breakfast is not that big but okay. Staff is nice and helpful, especially when we had a problem with the bathroom door. Price of the room was okay for cartagena. Very well located in the Centro Historico with comfy but relatively dark room. Just didn't like the additional "voluntaria" fee for service on the bill of 6% and no mention of it before payment if we want to pay it or not nor that it is put on the bill.

The colonial property is spectacular and well worth the booking just for that. Breakfast next to the little pool surrounded by plants is just beautiful. The receptionists were all very helpful and went the extra mile to make us feel comfortable.

We liked everything but just don't expect large rooms in a converted house. That is the price you pay for he magical atmosphere of these colonial mansions.