The bungalows and facilities were all clean, comfortable, and beautifully kept. The location was fantastic and had amazing views of Arenal and the grounds dense with lush vegetation. Breakfast was delicious and the wait staff were friendly.

The shower temperature was a bit temperamental- very difficult to achieve water that wasn't either freezing or scalding. We were also soured a tad while checking out when we learned that losing a towel card (a small laminated piece of paper) was a $20 charge. I would understand the charge for losing or not returning a towel but $20 for the card seems a bit excessive.

The individual cabins at Hotel Lomas del Volcan are a excellent! The design perfectly blends with the natural surroundings, and the comfort level is superb. I especially appreciated the thoughtful touches and the cleanliness maintained by the wonderful staff. They were so kind and always ensured I had everything I needed. And let's not forget the star of the show – the views of the Arenal Volcano. Whether from the private balcony or even from the jacuzzi in some cabins, the vista was simply awe-inspiring. It created a truly magical and unforgettable stay. Thank you to the entire team at Hotel Lomas del Volcan for such a wonderful experience!"

When we arrived I saw one of the most breath taking views ever. The volcano is so close and makes a crazy impression. I could just stare at it. I wish we could stay longer. Such a peaceful and calm environment, breath taking view on the volcano, well maintained gardens, fantastic pool. So much wildlife- we could hear hundreds of birds all the time. I recommend visiting nearby restaurants as there are so many just a few minutes away. The only thing I didn’t like was a dinner at the hotel restaurant- it was expensive and really not too tasty. Very „Americanized” menu. I would rather have something local and simple. Breakfasts were wonderful though.

Enjoyed the buffet breakfast. The meal we had in the restaurant was delicious. The food from the bar menu was also delicious. Loved the grounds of the hotel and the pool area was nice and tranquil. Loved our room and its outlook - we were in 417. The staff were top - a big shout out and thanks to Andreas, Julian, Alex, all the staff we met at breakfast, the housekeeping team, the great team in reception. Great service, great team.

It's a small thing: a shuttle service into La Fortuna town would have been nice. We don't drive and they must have other guests who also don't drive.

Great views, great location away from crowded town, great staff, amazing room.

Food and drinks pricing was a little too high

The bungalows were very nice and clean. In general the staff was very friendly and very helpful. We enjoyed the breakfast, really tasty. The surrounding of the hotel is lovely too. 

Only one thing we have to complain about is the food being served in the evening. It is too much expensive, to pay 12$ for a sparkling Pellegrini water 0,7 ltr. (the bottle of Pellegrini cost aprox. 1,50 € in our country) is a bad joke. The food we got - dinner- was not tasty at all, we ordered 4 different meals, all were terrible. That’s why we decided not to eat at the hotel restaurant and we went to eat to the city.  When we travel abroad very often, we visited many countries like Japan, USA, Canada … and also many other European countries, but the food at the hotel Lomas was the most  expensive we have ever had. 

Amazing garden - very well maintained and very beautiful! A lot of different birds and other wildlife. There's also a wild trek which begins from the hotel - it's a short one and gives you a great idea what a walk in a jungle looks like. On top of that the staff was amazing - due to bad weather I had to change the plans we had at the last minute and the staff helped us a lot - Thank you, you are awesome and you made our trip to Costa Rica wonderful!

Just a recommendation - if you could add some small complimentary mosquito repellent in the rooms that would be great.

This is hotel is beautiful and peaceful, and particularly nice if you are looking to unwind surrounded by nature but with the convenience of a hotel - pool, restaurant, and other services. They had great options for pools - hot tub, the cold pool, and a relaxing heated pool with a bar. I think this is nice for people traveling as multigenerational families with different preferences. The restaurant is pretty with a view of the volcano, which we also enjoyed from our cabin, and the breakfast was included. However, for lunch and dinner it was far too expensive. There is a less costly option with good options for food - more of a sports bar/outdoor venue. However, you're also close to local restaurants with good food and much lower prices.

The restaurant prices felt excessive, and the room (cabin) was a bit small for us with three people, including two adults and a teenager. However, it was a pretty room and very clean. There were nice spaces for sitting outdoors with an incredible view.

We loved the curated fauna and flora and their animal inhabitants. The views are stunning (even when it's cloudy and rainy with low volcano visibility). If you love the sound of the rainforest or jungle, then this is the hotel for the best sleep of your life. We sat on the front and back porch for hours and thoroughly enjoyed our time.

Bug repellent is a must. Our room was mostly and surprisingly bug free with the exception of some ants and mosquitoes (we are surrounded by nature after all).

The little semi luxury cabins here are amazing! Friendly, professional service all around, especially the breakfast staff! Would likely stay here again the next time! 4 nights for $700 was more than reasonable for what we got: PROs: -Large spacious cabin with big clean bathroom. -Very comfortable king bed, fridge, large LCD TV, coffee maker -Fun pool area with a cold and a heated pool with swim up bar. -Amazing breakfast buffet with fresh omelettes. -Cabins provide extra privacy

CONs: -1km road to the hotel is unpaved and very rocky, its nearly 5 minutes each way. -Some tiny ants in the room, but that is normal for Costa Rica. -Depending on your cabin location, it can be a long walk to the breakfast and pool areas. We drove because of rain or heat.