A breakfast of sweet or savory pastries, hot beverages and juice was available each morning in the former restaurant. Coffee or tea was available throughout the day/evening. The pool was nice as was the hot tub. Having a good washer and dryer in our apartment was wonderful. Casa Grande has a trusted taxi driver whose services we used multiple times successfully. We appreciated being able to book tours through the Casa Grand office. We really liked the staff team.

We stayed for 13 nights and planned to prepare all of our own meals. Casa Grande only provided 3 sets of cutlery and dishes (knife, fork, large spoon, small spoon, plate, bowl, cup/saucer and glass) along with one small frying pan, one large saucepan and 3 cooking implements. We asked for an additional larger frying pan and a small saucepan but were told none were available.

Really nice hotel. Room/appartment was spacious and had everything we needed. The pool/jacuzzi was a nice place to relax. Staff was very friendly and helpful. Breakfast was simple but good. Safe and secure parking which we used for our motorcycles.

Spotlessly clean & fresh towels daily, fantastic friendly staff, great outdoor jacuzzi/gym, small pool, sauna to use. Large apartment with plenty of space. Nice coffee and cake at breakfast.

Accommodation was great but needed taxis to see the tourist sights in the centre of San José and I didn't find any restaurants within walking distance, so it was a self catering option in the evening. If self catering perhaps a little more cooking equipment would be helpful.

We travel to CR and stay at Casa Conde every year. But after the pandemic, they no longer have a lot of the services that we really loved. The variety and plentiful selection of breakfast they used to have was TOP RATE AND DELICIOUS. But our last stay, the breakfast was a couple of cookies and muffins and that was it...highly disappointing. But everything else was awesome as always...gym, wifi. Washer/Dryer. Coming back for Xmas...PURA VIDA!

Pool was beautiful, security was nice, neighborhood was quiet, room service was well provided daily

Common area of the suite was dated and poorly stocked for cooking, hours for the pool and jacuzzi were not very late

Staff great - helpful and polite, English speaking. Outdoor jacuzzi, gym and pool very nice. Size of apartment was fantastic. Quiet location. Cleaning staff great - very clean apartment. Small grocery shop nearby.

Location - long walk to centre or required a taxi. I couldn't find restaurants within walking distance as residential area. No restaurant on site - only basic offer for breakfast.

beautiful property, feels more like apartment living rather than a hotel. Pet friendly, lots of areas to walk your pet even though they prefer you to walk them off property, they don't have a problem if you walk them on-site. The all-day coffee machine, jacuzzi and pool and sauna are a big plus. The staff is wonderful, by the time we left, the staff knew our names and our dog. Gated entrance, and ample parking. Our room was cleaned everyday unless we requested otherwise. Easy to catch a cab or Uber. Front desk will call one for you if you ask.

The Jacuzzi and sauna are only available 10 a-6p. You have to request the sauna half an hour before you want to use it. Not a big deal. Its a bit far from everything.

The staff was very friendly.

People partying in room next to us, opening and closing the door non stop, loud people in hallway

The restaurant was not yet open, but I knew that before I reserved the rooms I knew what I was getting, safe, relaxing and secure property.

Staff friendly and helpful, lovely pool area, good size clean room

Room has full kitchen but lacked cooking utensils, oven tray, more plates, cutlery and another saucepan would be handy, no where locally to eat out