The staff were super friendly and seemed very happy. The room was huge, with large windows and a high ceiling. The Kitchenette was also nice. The location is about a 20 minute walk from the two famous baths. There is parking on site for 15 Euros a day. The wellness massage package from Ms. Kalina (Galina?) was absolutely amazing!

Unfortunately we visited during a very hot and humid August. It would have been a real bonus to have a fan in each room. We’re were in a junior suite on the back side where there is a lot of traffic noise if you have the windows open (but they do block the noise when closed). The room furnishings were very simple and sparse for the room size.

Being able to park out the front of reception for €15 a day & come and go as you please. A fabulous breakfast with a big range and an automatic pancake machine. Very large room.

A little distant (900m) from the centre of town. But if like us you have a lot of luggage and a car this is a very good choice. Like every property in a 6 week stay in Europe no streaming apps and very little English TV. So if you want these take your Chromecast.

I liked the room which was spacious and very elegant. Breakfast was very good and it offered a verity of things. The staff was helpful and friendly. The location of the hotel even though not very near the center was nice and near the forest.

I really liked almost everything. The only observation I would make is about the lobby which was not big.

Big comfy apartment, clean and heater did work! They were kind enough to lend us umbrellas so we could explore the lovely town. Hotel is only a short walk to rhe city centre.

Long corridors with so many doors can be quite awkward with luggage. My room didn't feel very private due to facing directly onto street traffic.

The hotel is close to the city center where there are a lot of restaurants to choose from. There was a lot to choose from at the breakfast table and it tasted good.

A carpet in the bedroom doesn't feel so fresh nowadays and that the cleaning lady walked through the breakfast room with laundry. Could be fun to get a little more information about the history of the hotel. Obviously an old cigarette factory but is the "unrenovated" stairwell the only thing left? When you leave the elevator, you feel having done a bad choice of hotel. An information sign and photo would make the experience more pleasant.

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The touchscreen for online check-in was slow and didn't work for me, He didn't even give me the keys. I had to change my reservation to another hotel that had normal reception service. It was midnight but I had announced this. Das ist es.Thank you !!!

Fantastic and very unique hotel, in a very quiet but convenient part of the town. On arrival the receptionist was super helpful with information, and directions. The rooms are very large and have good facilities, very nice decorations & very modern facilities. Breakfast was an excellent huge selection of food and drinks, work very friendly staff serving it. In a lovely breakfast room setting. Fabulous

The rooms are very big and comfortable and the location is good. Great for families. The staff were really nice and helpful and the breakfast is very good

The parking was a bit expensive

Good location without any loud noise from the street or from the neighborhood. Kind and helpful staff. Good breakfast. Convenient parking. Small but self-contained kitchen and tea room.

No sauna facility for hotel guests. But we could use Thermen. Charge for parking.

Loved the hotel. Staff were efficient and proffesional. Room a bit dated and no aircon (hot day) but great space and generally enjoyed the stay.

Room just a bit dated but very clean and great space