The HelioPark bad Hotel zum Hirsch is a wonderful place to stay if you want to feel pampered and still be in a perfect place to take in The Healing Waters of Baden Baden. The room was opulent, and the balcony was large. The bed was extremely comfortable and the bathroom was enormous and we loved the added benefit of being able to soak in the therapeutic water that was given as an option to fill the tub with. The staff was professional, and engaging, and helped with things that they weren't even asked to help with. My husband and I arrived at 9:30 at night, and rather than having a steak our luggage up to our room, Ingolf was kind enough to store it in the lobby room so we could get dinner before the restaurants closed. Our state couldn't have been better and we would highly recommend this hotel to anyone.

There was literally nothing we didn't like about our stay, or the hotel, or the people who ran it.

Elegant historical hotel right in the center of the town. This is the oldest hotel in Baden-Baden, a lot of history behind and nice elegant fleur. Elegant Princess style Suits. Hotel is connected with Thermal water source, so you can have thermal bath right in your room. Breakfasts were god. Very friendly and professional staff.

Hotel needs some renovation. I like historical hotels, but old carpets with stains spoil the impression. Bed was not comfortable, mattress too old and soft. Breakfast room too little and not very cozy. But in general I liked the hotel,

The hotel location is literally central, in the pedestrian zone and close to restaurants and shipping. It is elegantly appointed when th luxurious carpet. The bathroom was spacious and included a huge bathtub with the option to use mineral spa water.

This is not a problem of the hotel but just know that parking is a challenge. We were able to park in a parking garage near by and after unloading our luggage in front of the hotel.

It's very enjoyable hotel! The staff at reception and in restaurant are professional, helpful and friendly! The bed is very comfortable! I wish I could take it home)) Delightful breakfast with a glass of sparkling. Location is perfect with walkable distance to all the main attractions.

It would be nice to have a kettle and tea in the room like in the most European's hotel.

Spa water pumped straight to your bathroom. So you could have your own spa free of charge. There is definitely something good about the spa water, too. I felt amazing after a soak in it. A beautiful hotel in a beautiful town, with a great breakfast bar too. Recommended.

No parking, so you have to park in the car park along the street. 30 Euros overnight.

best bits: location, very central, perfect for thermal baths, Christmas markets etc check out at midday very friendly staff

the beds! we booked a double room but apparently in German this means two twin beds pushed together so there is a massive gap between the two single mattresses and, even worse, two separate single duvets. apparently this is normal in Germany (though many hotels don’t do this anymore) but I really think this should be made explicitly clear at the point of booking. we booked a double room, we got neither a double bed nor a double duvet so I don’t know how you can call this a double room.

The Location of the Hotel was very practical, being in the middle of the City as well as being walking distance from most of the things i wanted to visite. Despite being in the City center i didn't experience any Noise that disturbed my Stay/Sleep and it was rather quiet. The Breakfast was very good covering both high Quality and Variety.

There was nothing significant to dislike, the prices per night should have been a bit better but away from that, a very pleasant Stay

Beautiful room decorated with antique style furniture, good amount of space. Great buffet-type breakfast. Staff was very friendly and the location is excellent: it's practically in the old centre, in a quiet corner and buss stop is near to reach the railway station. The hotel spa was even better than we excepted!

The thermal water tap in the room didn't work, but that wasn't a big problem for us.

The staff were wonderful, all extremely friendly and helpful The room was spotlessly clean, spacious, quiet. Very comfortable bed Great location. Very good breakfast especially enjoyable on the lovely terrace with wisteria views

The TV was so old with such bad reception that it was unwatchable. The direct to the bath in the room mineral spa water taps were not working. The over bath shower was hard to control for both temperature and direction and had bad water pressure

My room was great for a relaxing weekend away. The clerk at the front desk was helpful with restaurant recommendations when I arrived late and didn't have reservations. Breakfast was delicious. The view from my balcony was gorgeous and it was a great spot for reading and people watching while enjoying a glass of wine from the bar downstairs.

The shower door in my room didn't close all the way and the bathroom would flood if I wasn't careful when showering.