A secret to Frankfurt airport Hilton is that you can request a booked queen to be on 11th floor (yes, above the penthouse suite lol). Its the penthouse view, you dont hear doors opening all night and its private. What's even more bizarre is that I was given a 30 euro Hilton card because the 11th floor took a few minutes to prepare. Request room 11109.

Honey-traps („Honigfallen“) haunt the bar across from reception.

the location of the hotel is very convenient, 8-10 minutes walk to terminal 1 and 5-7 minutes to the train to the city and all this without leaving the building. Very comfortable and convenient room, excellent lighting, large bathroom with a bath and a separate shower with very good water pressure. Very comfortable beds, snow-white linen, comfortable pillows. Not a bad sauna (Finnish and hammam). A gorgeous breakfast with a huge selection and everything is very tasty. At breakfast there was even champagne and vodka, apparently for those who went overboard with the holiday. Excellent coffee and pastries, a variety of cheeses and fruits. Breakfast is 8.5 out of 10 simply because I am sure there are better breakfasts.

we couldn't check in earlier even after asking for an extra payment. It's just strange that in such a big hotel there were no free rooms and we had to leave our luggage and go to the Ambiente exhibition without refreshing ourselves after the overnight flight. We were offered to freshen up in the toilet, which is not very correct. Thanks also for the fact that we could leave our luggage safe and sound until the evening.

It was my first time staying at a Hilton so I had huge expectations because of the price and the hype. It is nice but nothing special. - The bigest bonus is the location directly at the airport - The bed is comfy - The hotel has a free ice machine - The hairdryer is good - The bathroom is spacious

- The windows cannot be opened. But there is an air conditioning, which works well - Be careful about the mini bar, it has a sensor and if you take anything out, even just to look at it, it automatically charges you. - you have to pay a 50EUR deposit upon check in. It will be refunded to you upon check out. I find this very strange, because I did not see this information while booking the room and I thought the room was overpriced enough already... I never ever had to pay a deposit to a hotel before. - the rooms need deep cleaning. There was lots of dust on the shelves, especially in the bathroom

Everything is modern, convenient, and exceptionally clean. Since I travel regularly to Germany, I have stayed at several hotels at and by Frankfurt airport (some of them at double the cost), the Hilton by far surpassed them all. One of the best features is the restaurant that serves truly delicious up-scale menu options. It does this with view to quality of food rather than the quick tourist dollar. Just for that I would return every time I stay at the airport from now on, but then there are also the creature comforts of invitingly comfortable rooms and professional friendly service to add. …

Clean and comfortable. However, we usually stay at the airport Hilton when we fly from either Germany or Rome. This time, we upgraded to an executive suite. Certainly not worth the extra money. Having access to the executive lounge is a joke. The person who checked us in was new and not friendly or very professional. She told us happy hour was from 5pm - 10pm. I thought that sounded odd. Usually, they are from 5pm - 8pm. We went to the Christmas market and returned to the hotel before 8 pm. By the time we got to the lounge, we were told happy hour was over. Several others came in and were told the same thing. There were some walnuts, a jar of cookie pieces, soy beans, and little else. Luckily, my husband got a coke prior to another unfriendly staff member locking the refrigerator. The beer fridge had been locked prior to our arrival. This is a sad excuse of an executive lounge, especially in a Hilton. The breakfast is very overpriced as well.

Stated below. In the future, we will stay at the Sheraton. The Sheraton is actually in a better location.

Great reception desk staff, helpful and courteous Room was very quiet (no outside noises heard) Beds were comfortable Nice, modern, high-end furnishings High-end products in the large bathroom (shower gel, shampoo & conditioner) Clothes closet had a light inside when the door was opened Mini fridge well stocked When using the elevator, you had to scan your room key to enable the elevator to go to your floor – great security feature

No ventilation in lobby & on room floors – unpleasant smell Signage for location of hotel was very minimal in the airport and walkways Makeup mirror was useless – no magnification and light very dim Bathroom lighting in general was very dim Bathroom faucet placement was awkward – not centered over the sink, too far back, made for excess water on counter Very high-backed wing chair in the corner – very uncomfortable for your neck and head

Check in was easy, and there was an express checkout key drop. We must have been given an upgraded room, as it was on the 11th floor and absolutely luxurious with great views of the skyline. Beautiful bathroom - the bathtub was a treat, and there was also a separate shower. The room was well lit, and had nice artwork, a big desk, a “supervillain” chair, and a very comfortable bed. The hotel is visually stunning, with lots of glass.

I updated to a different credit card for the 50€ deposit that was due at check in, but the room was charged to the original card I used to hold the room, not the updated one in Booking.com, nor the one I used at check in which was frustrating as I had to pay a foreign transaction fee. The hotel restaurant, Rise, was lovely. But we were charged 10,50€ for a 750 mL bottle of water….

The hotel is easily accessible from the main terminal and is close-by the airport train service. The check-in desk is open 24/7 meaning check-in is still easy even when there have been lengthy flight delays. The room was quite large and comfortable for a two person stay. The ability to request a (paid) late check-out at 6PM was an absolute bonus for our late evening flight departure. Sound proofing is exceptional and we did not hear one aircraft from within the confines of our room.

Breakfast seemed quite expensive at $38 Euro and alternate nearby options were quite limited around 9 AM.

It was vitally important to us that we be certain of a smooth transition to our flight back home the following morning so we opted to stay at the Hilton ON the airport property. In that regard, what a wonderful experience we had! Comfortable, quiet, roomy and convenient, Best (strongest) shower water pressure on the planet.

20 minute wait for cheesecake dessert on Christmas eve. Manager should have mentioned that it was frozen and offered an alternate rather than just being super busy, probably short-staffed, and ultimately alienating us, As it is, when the cake was finally presented it was partially frozen anyway.

I booked the room as an emergency after a flight cancelation and subsequent flight delay from Lufthansa, causing me to miss the last train home. The beds and pillows are comfortable, the room is overall clean. I did find a long black hair in one of the towels though. The location was amazing for my needs, directly above the train station of the airport, and despite this, the room was perfectly soundproofed. The bathroom was amazing, with both a walk in shower and a bathtub, the soap, shampoo, conditioner and body lotion provided were top quality. Also coffee and tea making facilities in the room, as well as a minibar. The minibar is not free.

I found a hair in one of the shower towels. For the price of 217€ I would at least expect breakfast to be included in the room rate.