Located very close to the SBahn station, the Hyatt Place was an excellent place to rest my weary head after 31hrs of travel. The check-in went smoothly - a big thank you to Julio at the reception who managed this well, as I was so exhausted from my travels. The room was very clean, comfortable, with plenty of room, a desk, lounge, and a very smartly hidden iron and ironing board (loved discovering this!). The King sized bed was perfect to recover, I slept well and it was super quiet. Breakfast was excellent too, with a nice mix of German and Western style options. Definitely would stay here again after a long-haul flight!

The only challenge with this area (all hotels & offices) is the limited options for food in the evening outside of the hotel restaurant. I was exhausted so chose to eat in the hotel, but be aware, it's the typical pricing and quality you'd from a hotel restaurant.

There are many new hotels in the Gateway Gardens area near the Frankfurt airport, but the Hyatt Place was the only one that allowed us to receive a parcel (trade show material) in advance of our stay. I want to acknowledge Ken Remorozo for his friendly assistance with the parcel and during check-in. Super high level of service.

The hotel is very conveniently located... Gas station - 5 minutes, airport terminal 2 - 5 minutes (I did not feel any airplane noise). I think this is an ideal place to spend the night before an early morning/afternoon flight. It is also easy and convenient to get to the center. The staff is VERY friendly and helpful (at every step from check-in to organizing breakfast). The breakfast is varied and quite tasty - you will not go hungry) The only thing worth paying attention to is that when leaving, do not forget to change the receipt/ticket from the underground parking at the reception for another ticket that will allow you to leave the underground parking, because I missed this moment and first had to stand at the barrier, and then return to the reception again (probably my mistake, not the staff's mistake). Overall, I recommend it!

The location is good and convenient

The unit assigned is far away from the lift

Highly regarded by business travellers for its strategic location, efficient service, and comfortable accommodations. Conveniently close to the airport, making it ideal for tight schedules. Smooth check-in process with friendly and professional staffs. As per the room we stayed, it is modern, clean, and soundproof rooms that provide a comfortable stay. Restaurant with a positive breakfast experience. Generally considered a good value given the quality of service and location. Strongly recommended for business travellers.

Nil

Right by public transportation for airport (and city) access. It was ever so quick and easy to get directly from the hotel to the international (if one can call it that) terminal. The beds were even wider than the usual twins, and there was space between them. So comfy!

I had a hard time in the Frankfurt Bahnhof locating the correct S-Bahn line. However, the directions with numbers were printed on emails from the hotel, so those were good. Pay attention to hotel directions! Finally, I'm sure the breakfast was amazing, but that isn't included in many hotel stays of late. How about a roll and fruit as an option in a bag to go to the airport?

This hotel has very clean, comfortable rooms at a quite reasonable price. Ours was extremely quiet, and we had a great night's sleep during this stopover from Asia back to New York. It is not actually right at the airport, but is just one metro stop away from the airport, and Frankfurt's metro system is easy to use, even if you speak no German whatsoever. We did actually rush into the train that was already at the station on our way out of the airport, which took us past the Hyatt's stop, but it was a pleasant enough ride and easy to correct by getting out at the first stop and then backtracking on the correct line.

No complaints - everything was as we would want it to be!

The hotel is good. Soundproofing is excellent - we didn’t hear anybody. The room is clean and big. Everything is super new and nice!

Staff. Receptionist didn’t give a damn thing about us and hospitality. At 6-7 AM the staff member started to knock on our door, we were sleeping and didn’t hear, but then my husband woke up and saw that the staff member just entered the room without asking. What!!! He closed the door when he saw our clothes. He knocked again at 10 AM and when we opened it, he said “sorry, wrong room”. Why couldn’t he ask it on reception? That was so disturbing. When we arrived there was some unpleasant smell from bathroom so we opened windows to get rid of it.

The hotel fully met expectations. The dinner menu was extensive, with great prices and well presented. The breakfast was amazing, one of the richest I have seen in the hotels I have visited. The room was spacious, and the fitness room well-equipped, allowing me to get some exercise—which is important during a business trip. Good Wi-Fi.

Parking: It wasn't easy to figure out where the entrace was (you enter through an entrance shared with another nearby hotel). However, the biggest issue is the price: €26 from 8:30 PM to 11:00 AM the next day. For me, that's definitely too much.

The staff was super friendly and helpful. The rooms exceedingly comfortable, including the bathroom. Breakfast was great, with a good variety very satisfying. We had a problem with the air conditioning and they switched us to another room without batting an eye!

The hotel is not exactly at the airport and requires getting there either by taxi (costing about 20 euros) or a suburban train, which was a bit difficult to locate. We arrived at the hotel station of the train and it was being refurbished and the escalators didn't function that day. That being so, we had to lug our suitcases up 2 flights of stairs ( which was hard since we did too much shopping in Germany!) The hotel and the train system should have placed a notice in the station with the phone number for a porter service, there being no escalator service at the station (even at additional cost- we would have been happy to pay!)