Spacious room, very comfortable bed, good tram connection for the city centre and the airport only a few minutes walk from the hotel. Breakfast was also sufficient. Polite people at front reception desk and also across the hotel.

One of the two lifts was not working during my stay, which created waiting time, especially in the mornings. Upon arrival I found some hair on the bathtub wall, I left them there and thankfully they were removed the next day. I guess this is something that can happen, as human mistakes do happen even to the best professionals. The rest of the room was spotless clean.

We chose not to have breakfast as both days we were there we had nice restaurant lunch reservations. However we were told when we arrived we could have a coffee and a croissant as a courtesy. We just wanted coffee. First morning all fine. Nobody asked anything. Second morning I was interrogated as a thief ! Had to sign a bill that in the end the reception did not pulled out when we left ! Weird experience. We spent both evenings at the bar and those guys there are gold !

The fast that there was no coffee machine in the room !

Clean, modern hotel away from the city center, but close to the (free) tram, so very easy to just to pop in and out as required. Bed was large and comfortable, shower worked well as did the A/C. The area is a large arts complex/EU office so probably quite lively when active, but very quiet when we were there, presumably because it all stops during the holiday season. Probably explains why the hotel was relatively inexpensive at the time - may not be such good value otherwise.

There was an interlock for the A/C such that it stopped when you open/unlatch the window. Not an unreasonable idea, but there were no signs to that effect so the fact our window lock was a bit jammed and not completely latched meant we initially though the A/C was broken - needed help to rectify it.

I would like to make mention of several of your staff who went out of their way to welcome us and help us: at concierge I would like to highly commend Sigit and Benjamin. They helped us with a seamless check in and provided us with support and information during our stay. I would also like to commend Mavis Lyu who helped us at reception with an easy check in and organised a late check out and went out of her way to ensure we had the best rooms for our stay. We are 3 friends who grew up in HK and were reuniting for a weekend in Macau after many years. Our expperience with your excellent staff helped towards really making our weekend superb.

Incorrect information re the fountain show. T3 was up and therefore there was no show but the staff said it would be happening. Not much seating in the lobby area for people who need to sit and the lobby coffee shop was reluctant to have us sit if we were not ordering - we needed to wait in the lobby as we were waiting for someone.

The room was very clean and comfortable. I was only in it for one day but it served all my needs. The staff were particularly helpful and pleasant,

The breakfast was expensive - even for Luxembourg, so I went out to a cafe instead. The tea/coffee in the room was not really sufficient, even for an overnight stay. But the staff were very helpful and replenished the tea.

Staff were very nice and efficient. The hotel is located next to the Philharmonic's Hall, so if you are going to an event or concert there, the location is absolutely perfect. Rooms were nice and well equipped - there was a good desk as well.

At breakfast, the restaurant smelled of Asian cooking - which may not be everyone's breakfast taste. The spa is small, with no staff that I could see - there could have been more information on how to use the facilities.

Staff was very helpful and friendly. I did not stay for breakfast. Room was very clean, spacious and comfortable. Window could not be opened and shower and bathtub were old. the location was excelent for my needs.

The bathtub climb-in is really dated and even unafe due to the unfortunate palcement of the screen. The windows are all locked and I had to sleep in canned air. The selection of TV programs is atrocious for international travellers. The WiFi did not work after attempting to log on about 10 times, oh well...

This hotel is one of the best we have ever stayed in Europe. Location is great, close to a park with a nice view, 25 min of walking from the center or 15 min by tram. By the way public transport is free of charge in Luxembourg. Room was comfortable, spacious and very clean with all needed facilities. Staff is super friendly and helpful - they gave us recommendations and directions. Also it was already night, restaurant was closed but we were hungry. Ladies at the receptions helped to order food by phone without charges of delivery and very quickly. We absolutely loved sauna and spa in the hotel and used in 2 times during our stay. This hotel is definitely one of the places I am going to save for my future trips.

Nothing. The hotel is just great place to stay in terms of value/money.

Hotel was beautiful, spotless clean and staff were very friendly and helpful. Location was great, literally a 2 minute walk to the tram line which took you straight into the centre within 10 minutes

The hotel was undergoing renovations while we were there, so was a little disruptive. Also the hotel would really benefit from a separate bar area for a drink, there was only the restaurant and it lacked a bar atmosphere

Location is good as it is a 5min walk to the tram service into town and from Airport , it was clean and comfortable, rooms big air con that works , you have amenities kettle etc in the room and a mini bar , the staff were very helpful and friendly they gave us complimentary meat and cheese board for my girlfriends birthday . The breakfast buffet was nice , I would recommend to anyone for this

Be nice if there was bar at the hotel