Great location right next to the train station. Charming and calm hotel with nice artwork and decoration. Comfortable beds and pillows.

The parking situation was quite complicated, as the parking lot holds only 11 cars for the whole hotel. You have to wait and see if a spot is made available, and then you can go in, but even if you only can have a spot a couple of hours you will have to pay the full day of parking, which is not a good deal.

I recently spent a long weekend at this lovely hotel with my boyfriend, and I found the stay just wonderful! We stayed for three days, and I had dropped a message to the hotel that it would be my boyfriend’s birthday on the day we checked in. Upon arrival, we were warmly greeted, and the staff went above and beyond to make our stay special. They surprised us with a welcome cocktail, and the staff member was incredibly friendly, spending time with us to recommend local attractions and the best places to eat—this truly set the tone for our stay. The room itself was beautiful and exceeded the standards I’d expect from a 3-star hotel. It was equipped with everything we needed and offered a cozy yet stylish ambiance. The staff here understands that the first impressions of a city begin with the hotel stay. They truly do their best to make it a pleasant and welcoming experience right from the start. On our last day, we enjoyed the petit déjeuner, the breakfast buffet, which was just as impressive—delicious and beautifully served. I want to thank the hotel staff once again for their exceptional service. It truly made our stay memorable. I highly recommend this hotel and would love to return in the future!

Near the trainstation (which comes very handy when arriving with the train). Most sightseeing places are on a walking distance and the neighborhood felt really safe and quiet. The room was spacious and clean. They late me check out an half hour later because of an online meeting, which was very much appreciated. I also appreciated the bottle of water in the room, it’s something small but I appreciate that.

Everything was good, the only thing is personal and that is a kettle to make tea or coffee in the room, but there are enough places (nearby) to get that shot of caffeine.

Quiet neighborhood close to the city center. Parking on site was massively appreciated and it all felt very safe. We were only there for one night but the room was spacious and the bed very comfortable. The staff was very helpful and informative when we had questions, and very welcoming to our little dog. Everything was exceptionally clean and the hotel had a lot of charm. We didn't really use the bar or breakfast area but the lounge by the bar looked super cosy. No trouble at all speaking with us in English (even with a Scottish accent). We felt the pricing of the room, parking, and pet supplement was super reasonable for the location as well. I initially emailed them to confirm they allowed pets, and received a response super quickly!

Location was ideal easy to find. We needed a hotel that had on site parking. Many hotels closer to the old part of Luxembourg did not have parking facilities nearby. So this fulfilled the brief. The rooms were large and beds very comfortable.

It wasn't as close to the tram station as we would have liked, but we should have done more research on that before booking. Access to the car park was very tight. Two of our rooms were upstairs. Not a problem normally but they were curved and the banister was positioned on the smaller side and it was quite difficult to carry our luggage with no banister to hold on to. Quite slippy stairs and although the receptionist was friendly and welcoming there was no help with our luggage up the curved stairway. If your mobility was compromised in any way access to these rooms would be a problem

The staff was very nice and the location was very close to the center as well to some restaurants, parks and green areas. There's also parking available and can be used which is also useful.

The room was a bit smaller than expected and some parts of the accomodation could use some improvement (le.g. the water tap from the toilet was missing a piece, the entrance door was old not shutting properly, etc.). Probably the most upsetting part was that the walls are not well insulated and you can hear the other neighbors.

Good location close to city centre, very kind and helpful staff, very comfortable room, stable wi-fi. Happy to store my luggage which I massively appreciate. Only stayed for two nights but my room was cleaned after the first night which was impressive!

Bedsheets had a couple of stains. Couldn’t find a bottle opener to use the mini-bar bottles. Couldn’t figure out how to control the radiator in the room. All minor details however, so generally a very good hotel and I would gladly stay again!

The negative reviews almost put me off from staying here. But that was not my experience. I had the front corner room and managed to sleep with the windows open (the traffic noise wasn't that bad), it is in a residential area (didn't see a single prostitute on the street). I found the room comfortable and the staff were helpful. They had a place to store my bicycle and the lady on the front desk told me about a nice cycle route to take.

Staff was very friendly and had very good english. The town of Ay was adorable and we wished we would've spent our whole time there instead of traveling to other towns. The room was spacious, had A/C, and a great bathtub/shower. Breakfast was lovely and visiting with the other guests was nice. Also, the 6pm daily champagne tasting on the terrace was a beautiful addition!

room: The bed was comfortable and the cushions were very comfortable. My bike panniers were heavy and the lift was welcome. Staff very polite and opened up a shortcut for me to the parking. Breakfast was the highlight of this hotel - plenty of choice and everything appeared to be fresh.

No aircon as indicated in the facilities. My room seemed to be directly opposite an office where windows can look straight into the room. With the window open the street noise was loud.