Clean Great breakfast

One of the reasons we chose this hotel was to enjoy the outdoor pool. Unfortunately the pool was closed the entire time we were there. No reason was given. The pool was full but gates locked. Very Disappointed!

We liked the location and the staff!

I did not like the additional charge for parking which apparently started this week but was not identified as an additional charge on booking.com or traveladvisor.com. In my opinion this deceptive marketing and will result in me NOT staying at any Hyatt Place hotel in the Atlanta area or any Hyatt Place since I assume this is their new way of conducting business.

Iloved how fresh and clean it smelled. The comfort and size of the room was perfect for a mini staycation to celebrate my birthday. The staff was kind and welcomed you in with a smile. Loved the orange flavored water and breakfast was great.

Room was nice, comfortable, clean and quiet. Location was convenient. Parking was adequate and free. I have no complaints at all.

Well... I wanted a soft drink. I thought $3.75 was pricey to say the least.

Staff was exceptionally friendly and accommodating. Room was large and comfortable, even the pull out couch.

No microwave in room but not a big deal. the restaurant was not open the night we were here and the photos of the pool showed lounge chairs but there is none. Pool area was locked but the front desk attendant gladly opened it and he was extremely nice.

Hotel receptionist was really nice and went the extra mile. (, forgot his name, but he has braids)

The water had been disconnected and reconnected. When I turned on the sink faucet, it spewed out brown.

Hyatt Place, Windward Parkway Alpharetta really exceeded my expectations. We were pleasantly surprised as we walked into our double room that it was a suite! - with a sofabed small LR area and a small kitchen area with refrigerator and sink - no microwave though and of course no stove. But it worked for us since we were not really planning on cooking anything. The Breakfast that was included in the price was very substantial and delicious... healthy, instead of too much bacon, they had chicken sausages, oatmeal, fresh fruits etc. I will definitely stay here again especially if we're watching a concert at Ameris Amphitheater - only 10 minutes drive from this hotel! We had a comfortable and relaxed stay! NO issues at all.

No microwave?

Fairly new so updated rooms. Good location for us. I asked for a room away from the highway and my request was honored.

wanted to check in at 2 pm but was not allowed. Also extremely disappointed that the breakfast was not ready at 6am. We needed to get on the road and waited until 6:10 - still no hot items.

We have stayed here 3 times over the past few years. Always very good.

Only reason I gave it a 9 was the wait for eggs at breakfast was long and everyone was waiting.

Staff was great. They had a nice sign at the front welcoming all the Phish fans. Front desk was happy to provide with Ice.

I felt like recommendations for delivery of food was lacking. I don’t think the AC was working in the lobby. One of the ice makers was not working.