The floor of my room

The room was neat. I appreciated the cleanliness of the concrete floor and the bed was most comfortable. Personnel was so nice and courteous. The restaurant was also very good for food and service if a bit overpriced. Breakfast was good start to the day.

I would have loved to be able to make coffee/tea in the room. Also wifi is a bit sketchy and not secure.

Great price for a comfortable, clean hotel with plenty of stuff to like. It's in the middle of a real neighborhood, lots of bakeries, kiosks, etc. to visit on the way to the subway in the morning. Good location for the 1 and A trains.

Better coffee would have been better. The buffet was often understocked. For the price (~23/adult + ~14/child), I'd expect a little more care and feeding of the guests. Otherwise, nothing to complain about.

The room was clean and comfortable

The hallway to your room can be a little more lit. It’s pretty dark. The mini fridge can be bigger.

A very nice hotel in Manhattan with clean rooms, comfortable beds, and a modern interior!

The hotel is located quite far north of Manhattan Island. However, there is a subway station close-by, which allows you to reach the city relatively quickly.

This hotel was very clean and safe, I loved the ambiance and the young man at the desk was very welcoming and helpful!! The subway is also relatively close by took about five minutes to walk to and with that we were able to get around nyc very easily. The lobby is so clean and staff was very happy to help, security, front desk, and restaurant staff were all great! The room was just as advertised and we loved the window looking out to the public space. We are very much chronic over packers and all our clothes, shoes, and toiletries/makeup fit in the room. We also came back in everyday from exploring to a freshly made bed, fresh towels, and a tidy room, amazing! Loved it here, not planning on going back to NYC very soon however this may have to be the hotel I come back to based on service, cleanliness, and location; the price is also great not bad at all. This place was very affordable coming from a broke college student who had to fly across the country too! Loved it here and I hope to go back!

The shower was somewhat translucent and I can see that being an issue but as I was with one of my closest friends we didn’t really mind it. It just cause a bit of “omg”s to slip out.

Although the hotel has all the bells and whistles of most modern hotels, it's in a historically Hispanic neighborhood (Washington Heights), and it manages to blend in culturally in a make or break area for up and coming real estate. Also, I would like to highlight a young man who worked security by the name of Kenneth. I order Uber eats and step out while I smoke a cigarette. When I returned, Kenneth was there and greeted me with a smile in the entryway. I told him I was waiting for my Uber eats meal as I went to sit in the chair near where he was standing. He asked firmly, but not aggressively if i was a guest of the hotel. I replied "yes" and he said, "Enjoy your stay. He was well within his rights to ask me to at least show a guest key, but he chose to watch and engage me without rushing to judgment. That shows great attention to detail and superb training.

Honestly, every step in the hotel from start to finish was amazing. I have no complaints.

Hotel was cheaper then Manhatten area & i actually enjoyed the whole experience of getting the subway downtown everyday. Outside court yard area was great in the sunshine & evenings. 1st time in America & a real experience walking around Washington heights. Overall the trip was fantastic. Central Park was very impressive & my helicopter ride around Manhatten made it a trip to remember.

Still a little expensive i feel but had a really comfortable stay so guessing it's the location that you pay for being so close to Manhatten.

Great little hotel in Washington Heights. The restaurant is fantastic! The room (twin) small but perfect for our little stay. Included a small fridge which was appreciated. Rooms have an industrial vibe which was cool. Being a good bit away from the tourist traps was actually something we came to really appreciate. Staff were lovely. All in all very chill vibe. Great value for money in my eyes. I’ll be back.

Probably its biggest pit fall is the location. Its about 25-30mins into times square on subway. Its also a lil sketchy in parts but honestly we had no issues. We’re from a city ourselves so we weren’t too put off by it, but definitely something to keep in mind. Also, the bathroom. I don’t know when frosted windows as a wall became the norm in the usa but it is not adequate privacy. Particularly in a twin room. Get rid of them!!!!

The hotel itself is very nice, clean, it has coffee at the reception, nicely decorated. The cleaning ladies are doing a very good job, they cleaned daily and tried to keep the room as tidy as possible. They accepted to store our luggage on the day we left, after we checked out, as we had a late flight. And we appreciated that. There is a restaurant close to the reception area, they have also the breakfast option, but we found it a bit overpriced. Close to the subway. Also close to several bakeries and supermarkets.

The area is neither the nicest, nor the safest. We were a family and were always together, but for a smaller group or girls traveling by themselves, a complete no no. Honestly, I was surprised to find such a nice hotel in such a shady neighbourhood. There is also a lack of storage, we had to store our luggage under the beds, which was a bit dusty.