Super close to Luton airport, loved the breakfast, loads of choice and was very fresh, staff were so helpful and they made sure it was stocked up at all times. The rooms are nice, air con is lovely and actually works, was so nice to have a bath with an over head shower, the shower was the most powerful shower ever!

The bed was so hard, far to firm for us, I felt like it was a budget bed, it wasn’t the usual mattresses I e had before in ibis. Didn’t get a great nights rest purely because the mattress was so firm. Also was only given one pillow each, and no spares in the room, so had ask reception to bring more, which they did, but I feel they should always supply two pillows.

My experience with other hotels in the Ibis chain has always been excellent.

Due to a cancelled connection flight I booked a room at this hotel, not knowing that the airline was reimbursing my accommodation elsewhere. I tried to contact the hotel directly and through booking to obtain a free cancellation, but they didn't even bother to reply. I was completely ignored, my request denied by lack of response, and I was charged. I understand the cancellation policy, however, the room was booked for literally 2 and half hours (the duration of my flight), most likely the room was not even available yet at 9 AM when I had arrived on Luton. I was disappointed with the customer service.

A very convenient location to stay before a flight from Luton airport. Max 15 min. walk. The room has all things that you might need. My window was facing the little greenery next to the hotel. It didn’t feel like I stayed near an airport. The room was clean, probably needs a refurbishment at some point but still a suitable condition for Ibis. Definitely will come back when needed.

It’s not the worst but I could hear a street noise and planes taking off. It stopped at night, and I had an early morning, so it wasn’t a big issue. Just making a note in case someone needs. Stayed many times in Holiday Inn Express nearby which is literally on the main road to airport, and you wouldn’t hear a beep there.

Staff were helpful, shower, bed, very basic tea/coffee making facilities just ten minutes walk from the airport. If you need snacks or drinks there is bar downstairs and also a WHsmith and M&S as you enter airport. The airport has the Luton dart which can take you to the luton Parkway train station and from there you can go into Luton the town (fine for a day but definitely not 3) or do some exploring further afield if you have time. I'm sure there was a train to St Pancras among lots of other places.

If you're a couple maybe could do with an extra pillow but I was solo so didn't need to ask for one.

I was really pleasantly surprised by the hotel. It looks really inviting & reception area has a bar & sells other snacks. My room was clean & had everything I needed. It had a chair & bench, shelving & hanging area & TV with a good range of channels. The heater was great & took a little while but heated up the room. It was easy to use & control. There was ample variety of lighting & both bedside lamps worked. The shower was really good too. Only negative was there wasn't a plug near the bed to charge my phone overnight & the duvet was a bit thin. The buses go every 15 mins to the terminal from outside at bus stop on road outside Hilton & takes 5 mins & is £1.90 or a 15 min walk which is uphill but not far.

The location is a short walk to Luton Airport, and the value for that location is excellent. The room itself included a good bed, warm shower, and a TV with the standard British mainstream channels. The staff member on reception was welcoming, and told us about the information we'd need for our stay, including the procedure for checking out, which was helpful as we didn't want to have any issues before an early flight.

The only negative was that the fire alarm went off twice around 10pm, and whilst we weren't asleep yet, we were still startled. Can imagine it would've impacted the score more if we had been asleep before an early flight.

We stayed only for 1 night before super early morning flight in a family room. We had a good stay, although room is quite small - we had 2 big suitcase. There is coffee / tea making facility which is a nice touch. We walked to the airport in the morning (10-15mins with big suitcases) and it was easy but there’s also a bus stop not far from the hotel. We only used the hotel car-park for the drop off. I want to mention the great team at the hotel. I left my sunglasses and a phone charger on the window ledge (behind the curtains) and when I contacted the hotel the following day, they promptly replied they found these items and I was able to collect them when we returned. I was very grateful (sunglasses would be quite expensive to replace). So thank you so much the hotel team 🙏

Location was good - almost as close as you could get to the airport terminal (a 10 min brisk walk or a 20 min walk with a slow toddler in-tow). The staff were amazing. Nothing too much trouble and all so cheerful. So helpful when we realised we had accidentally left items in our rooms after check-out, retrieving them and updating us by text that the items were safely stored until our return. When returning in the rain after a late flight to retrieve said items, gave my toddler a chocolate bar and myself a free bottle of water. On arrival day, helped us with car parking.

The car park is so small - not fit for purpose for the size of the hotel - you can't reserve a space and so was a stressful time when we arrived with a tired toddler after a long drive and lots of luggage to find the car park was completely jam-packed. Only by asking at the front desk did we find guests were being directed to park on verges and in disabled bays when all parking spaces were full. It was a bit of a queue and a wait upon arriving to check in at the front desk. The room was freezing - the heating/air con could have been left at a comfortable temperature and not a very thick duvet so went to bed with my coat laid over the top of the duvet hoping that the heater/air con would warm the room up quickly...

Breakfast good but would have liked the option of vegetarian sausage as part of the cooked breakfast as I don’t eat meat. Also beans would have been good as another option for vegetarians. Relaxed atmosphere, staff lovely and friendly, place clean.

Room was spotless but unfortunately found poo inside the toilet roll…someone obviously had transferred it from their hands while wiping! Appreciate not wanting to waste toilet paper but maybe new rolls for new guests? Or cleaning staff could check this while cleaning the bathrooms?

Great choice. A short uphill walk to the doors of Luton airport departures. A short downhill walk from arrivals. The room had all that we needed. We ate in the restaurant and watched the planes departing through one of the big picture windows. We had a pizza each and fries, which we struggled to finish.. The prosecco was cold, and an ice bucket was available. The staff were friendly and ready to help us. We did not have breakfast or lunch due to our arrival time.

We had the last large bottle of prosecco.