Housekeeping is not done every day at the hotel, and we were told that we needed to request it in advance. We did request it, but it was not done anyway. Other than that, the breakfast is quite sufficient, and the terrace is very enjoyable. The hotel also provides slippers, which we appreciated since most hotels in Europe don’t usually offer them. The hotel is about a 35-minute walk from the city center. If the weather is nice, walking is pleasant because the hotel is right next to the canal. There is a shopping mall nearby, which is convenient for dining options. The metro station is also very close, just a 5-minute walk away, and only one stop from the city center. Overall, I would consider staying here again if I visit the city in the future.

Hotel is in an ideal location - right on the waterfront. Beside the hotel is the Fisketorvet Shopping Mall so has plenty of eating / shopping options. Across the road is the IKEA store and behind it is the Dybbolsbro train-station for ease of transport access. The hotel provides car-parking paid along the wall at the hotel front and additional spaces under the bridge just need to get the parking permit if parking there from the hotel. We couldn't fault the hotel in anyway as it was just perfect for us and also the local Sight-Seeing bus is only a 5 min walk from the hotel.

Only downside for us was the pillows were too soft like flat pancakes but then personal preference. Hotel provided additional pillows when asked.

Good location, quite nice room with a nice view. There was a mini bar, an accessible parking lot opposite the hotel.

The biggest disappointment was that there was a lot of dust on the first day of arrival in various places, especially on the glass shelves. The sink was also clogged, the water did not drain very, very badly, it was extremely uncomfortable from this side. After asking for cleaning and fixing the problem with the sink, nothing happened has not changed

Good clean, rooms, staff always frendly and helpful. The position of the hotel is good to reach nearly everything bei bicycle or foot

30 minutes before the breakfast closes, they started to clean everything. If you came late for breakfast, half of the things are already gone. Starting your day relaxed don't work there

Lovely hotel, we spent a bit more for a room with a balcony and loved the view of the public swimming pool (it's free!) and the water. The location is fantastic, you can reach anywhere fast and we enjoyed renting the bikes and discovering the city. It's within walking distance to the Bus Terminal which was great for us. The boat rental near by is a fun way to spend some time. Breakfast was impressive and tasty but we also had good breakfasts / brunch in the neighbourhood. Staff was polite but not exactly helpful or kind, especially when it came to questions about recommendations for restaurants, where to go or what to do. I guess it's more for business people. We would still recommend it and go back for sure.

The elevator took forever to come and we couldn't figure out the stairs to get to our part of the hotel.

Get the better (more spacious) rooms higher up and facing the harbor (canal) - it's worth it. The staff were all very nice and the location is perfect - right nearby two metro stations (and walking to the central station will take you 22-25 mins). The food hall nearby in the shopping mall is also worth taking a look at.

One small nitpick - the design of the rooms uses a lot of glass tops - it can be quite daunting to move about and in the bathroom as well. It looks a little dated (the design itself). Also, to get on the bridge over the railway from the hotel - you must go through the shopping mall - the outside stairs are closed for repairs. This is of no significance, though as everything else was top notch.

Very quiet hotel directly on the sea! We could sleep with the open window and was super nice and relaxing (nice materess). The hotel is a 4 star and offers everything (rich breakfast buffet and sauna). They also rent bikes that are a nice way to visit the city and enjoy Danish culture.

Even if Copenhagen is not so big consider that the hotel is a bit far from the center if you want to walk/use bike. With public transportation everything is very close, the train station is very near and with one stop you are at the central Station

Beautiful hotel overlooking the canal conveniently located 7-8 minutes away from the metro. The room is comfy for 1 person. The breakfast buffet was just ok, but definitely not the worst. This is my 2nd time staying here for business, and I would definitely return in the future.

The hotel is very close to a train station (2-3 min walk) right beside a mall with a food court and grocery stores. The area around the hotel is quiet and surrounded by office buildings. The staff were very helpful and friendly, though it should be mentioned you need to use the key card to use the lifts as it caused confusion for a number of people staying there. If you need any extra towels etc the front desk are happy to help.

The rooms are small but more than enough room for two people. The toilet is quite high from the ground and if you are under 5 foot it can be uncomfortable to use. Though the hotel is quiet you can still hear a lot of banging/people walking on floorboards throughout the day and night. The hotel states it comes with heating and air con but these only work when it is between certain temperatures. Housekeeping may need to be updated as only once did they “clean” our room which was only them putting two new cups into the room, no extra toilet roll or towels but we were able to get these from the front desk.

The location is amazing , you can walk easily to the city centre and it is also next to a big mall where you can find easily coffee, super market and food. The view from the room was stunning in the harbour. Please be aware that the hotel has twin rooms only in the ground and first floor where people can see you from the harbour or the restaurant of the hotel. Also the staff were very helpful and nice especially when our flight got cancelled and we had to book another flight to the hotel.

There was a bad smell coming out from the sink in the bathroom , we reported it but nobody came to fix it . I think it was from the pipes as the smell was coming every time we were running the water. Also the insulation is very bad as we could hear all night the people in the next room arguing and banging the doors.