Everything was very well organized, the room was clean, and the view was really nice. Renting bikes went smoothly and reception helped us to figure out our room. The courtyard was an extra bonus. We waited there shortly before our flight was due to leave and found it quiet and very comfortable. We also ate breakfast there and found it very relaxing.

Quite honestly, we had a lovely stay and we had nothing to complain about. The only thing that was a bit difficult was the stairs. There was an elevator, but there were a few stairs into it. We also stayed on the 5th floor and the elevator only went to the fourth. This didn‘t bother us much as we had very little luggage and are quite mobile. I could see it being a bit difficult for people with a lot of luggage or limited mobility

Very practical hotel with great location (next to the Central Station), small but practical rooms, comfortable beds, everything clean and new. The best thing was the beautiful courtyard where you can have the great breakfast they offer in the morning.

The only problem: we asked for a quiet room and the staff responded funnily "we don't have noisy rooms, it's the guests who make noise and we can't help that". I explained that I meant a room away from the elevator and things like that. And she gave us specifically the room next to the elevator, of which you could hear the machinery working day and night. Hard to understand.

The hotel is very nice: good furniture, clean, tasty breakfasts, the staff is very polite and friendly. The location is perfect, as it is so close to the metro station. It was very comfortable to get to and from the airport at any time of the day/night.

We booked stay with prepaid breakfasts. We had early morning flight and expected the hotel to offer a packed breakfast, but they have no options for that even if you have already paid for the breakfast. When I was booking the stay no option to skip the breakfast for that 1 morning was available, so I had to pay for it anyway. So do not expect any breakfast if you leave the hotel earlier than 7am when breakfast service starts. Also, there were paper cups in the room instead of regular ones, this is super uncomfortable if you stay more then 1 night, as may what to have some tea/coffee more then 1 time.

Location was great, staff was super friendly and helpful. The breakfast is also quite nice, has enough options. Room is clean (not spotless but definitely ok). Traveled here for work and probably would book again since the location is just very good and the room is basic but has all you need.

you can hear neighbors sometimes a bit, but i was staying there for 10 nights and it did not bother me too much. At one point I seemed to have a very loud (walking on the floor) upper neighbor. But I asked the people at the reception about it and they handled it directly. I sleep with earplugs so during the night all was fine for me. In the bathroom the shower curtain does not block all the water from getting on the floor throughout the bathroom, but nothing too serious.

Great location, cleaning when requested was a good quality, comfortable beds and facilities and very nice and helpful staff

My friend and I booked a twin room suite and I would say the photos are slightly misleading with the size of the rooms. There wasn’t room for us to both walk between our beds because it was a shoebox, I think they used a .5 camera for photos to make the rooms look more sizeable. With that being said, I think it reflects the price we paid which was very reasonable and with the kind of trip we had where we were barely in the room until night when we wanted to sleep, it was great because it was still extremely clean, safe, and in a great location.

The room was spacious and clean. Fresh simple decor, 2 twin beds, nice view from top floor looking out at the street. The room was warm with a working radiator we could control. The bathroom was simple white decor but clean and had a hot shower. We didn't use it as we travelled in winter but the room had an aircon, also a TV on the wall opposite the bed. There was a sofa which I think was a sofa bed. The LOCATION, its 1 minute from the metro exit, so as 2 young women we didn't have to worry about walking long distances in the dark. To get to the town centre you just walked through the transtation it was great. They had a room you could store suitcases after you'd checked out, or pay for a secure locker.

I guess the decoration of the bathroom and room could be more "designed" but for the price I has really impressed with the hotel and room, it was simple and bright. If you want that then you'd go to a 5 star hotel. The twin beds were a little narrow and had a matress topper thing that slid around a little - but they were comfy enough for me and my friend to sleep well both nights we stayed.

More budget friendly than a lot of Copenhagen hotels, in a very convenient location with both metro and train access within 2 minutes walk, yet the street is still quiet and feels safe. Rooms are basic but clean and comfortable with a good amount of hangers and shelving for a short stay. Curtains are great at blocking light. The fridge is a bonus! All staff I encountered were polite and friendly, both in person and when responding to an email enquiry prior to arrival. I would not hesitate to book another stay!

Minor details - shower squeegee was beginning to go mouldy, particularly the hanging loop. Hairdryer was very weak.

The hotel was in a good location for us being just minutes away from Central Station, so easy for day trips out of town and some of the key sights in the city, includung Tivoli and the National Museum. But if you plan to spend most days around the Nyhavn area, this might not be the best location. Although being by the station, you're never too far from anywhere, really. The room was clean and comfortable. We liked the fact that you could charge your phone by the bed and the bedside lighting. There were a range of food options for breakfast which you could eat in a nice outdoor area.

No complaints with the room but would have been nicer if they'd provided proper glasses/mugs in the rooms for drinks, rather than disposable cups.

The hotel is nice. The room may not be very spacious, but it’s clean and well-kept. It’s located close to the train station. If you’re coming from the airport, just follow the signs marked with “M” for Metro. After exiting, take the stairs or the elevator up, then turn left — and you’ll see the hotel right away. If you’re arriving via Metro, once you come up and see a regular staircase (not an escalator), take the left turn — the hotel is right there. The male staff member we met at check-in was very kind and friendly. I’m Thai and traveling around Scandinavia — I feel people here are generally more polite and open than in Southern Europe, and he was exactly like that. He mentioned that he travels to Thailand often, which might explain his warm hospitality. People who travel a lot tend to be more open-minded and respectful. This staff member was truly wonderful. Highly appreciated!

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This is a great hotel in a very convenient location, a few minutes walk from both the central train station and Tivoli Gardens and only a short walk into the centre of the city and on to Nyhavn. I was in a single room with private bathroom. The room was small but perfectly formed and very comfortable. I'm not sure you'd fit a big suitcase in there but plenty of room if traveling fairly light. Spotlessly clean and everything you need. The staff were extremely friendly throughout our stay. You can purchase drinks and snacks at reception, leave luggage in a store on your last day and the breakfast is good value. The hotel itself I thought was very reasonably priced for the quality of the accommodation and location.

Nothing!