Location and clean

The way they serve the breakfast is too unaligned with the policy of the hotel in regards to the discrimination between foreigners and resident in payment and there is no table vacancies in the breakfast time because of the high number of residents against foreigners which not fair for foreigners to pay more and find no available table for breakfast

They upgraded one of our rooms to sea side instead of city view. There was heating inside the suite. Rooms were very clean. The suite was wonderfully arranged. There was a nice small complimentary fruit plate. Mr Saad & Mr Moh Sobhy & Moh Hosny took great care of keeping our rooms tidy. Receptionists Sara, Basma, Mirna, Mohamed M. were so sweet and speedy. All staff were friendly especially at Battah and Baalbak restaurants. Good service.

Food freshness and variety were not that good. Windows of the restaurant with panoramic sea view need to be cleaned.

Excellent location… clean rooms with all comfort facilities, decent staff in general, supportive and welcoming front desk staff, clean and helpful house keeping staff.

front desk staff are doing their best to support and working hard to finalise all check in and check out procedures as fast as they can, However the limited number of staff (only 2 employees are working on the desk) makes the waiting time for check in and check out is too long.

I traveled to Alexandria with my 79-year-old mother from October 12th to 14th to attend an event. After thorough research, I chose this hotel, and I’m so glad I did! Our room offered a stunning frontal sea view, which added to our wonderful experience. The hotel offers great value without the hefty price tag of some other hotels. I would like to extend my heartfelt thanks to the hotel staff for their exceptional service and warm smiles. The reception team ensured a quick and smooth check-in, while the concierge provided a warm welcome and continuous assistance, including a wheelchair for my mother during our stay. The valet parking service was efficient, and the housekeeping and laundry services exhibited remarkable professionalism and promptness. If you’re seeking an elegant and clean hotel right in the heart of Alexandria - close to all the city’s landmarks and beautiful outings, and If you are looking for a modern hotel in Alexandria that is not insanely overpriced and not an old heritage hotel with old wooden floors that make creaky sounds, then Tolip Hotel Alexandria is not your best choice .. it is your only choice.

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I had a great stay at the hotel. The staff were very helpful and friendly, and they made sure everything went smoothly during my visit. I would especially like to thank the staff member [ marwa salama ] for her excellent service and kindness. They were kind enough to allow me a late check-out without any issues, which I really appreciated. Thank you so much for the wonderful experience – I will definitely come back again!

Excellent location Excellent staff especially Ms Marwa gust relation is very professional & helpful

Breakfast need coffee machine

Luxury apartments, very clean and professional housekeeping team. The receptionist MOHAMED OSAMA IS very professional and kind and helpful and it was very pleasant to speak with him during check in.

Slow response from the concierge and very impolite valet parking man he was rude and shouting at the lady

Wonderful location and view. Very friendly staff. At the reception we were welcomed by Mr. Ahmed and then Ms Sara followed up. Heba was friendly at Haus keeping and Mr. Walid and Mohamed from conserge gave us great tips to tour Alexandria. The bus to the beach was very reliable. The beach itself is great experience. We ended up extending another day.

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Excellent location,friendly staff,would like to thank Ahmed from reception, Ahmed & Awad from house keeping,shuttle bus driver sure will visit again

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I had a lovely stay for two nights. I would also like to thank the two amazing housekeeping staff (Awad & Mustafa) for their wonderful hospitality.

Nothing. The hotel needs to start its renovation to continue offering the same services in the future.