The staff was attentive and did their best, from the receptionists like Ali Moussa to the restaurant and housekeeping staff. We also booked private guides through the hotel, who provided great service. Lastly, the location directly by the Nile is the major advantage, with options of going on river cruises from the hotel.

The hotel could use an upgrade in their rooms. It was all very dated and used. The shower was more of a dripping experience rather than a normal shower - however, we also did not call housekeeping about that, so it could have maybe been fixed. Egyptian food was fine, everything else more sustenance than enjoyment, but if you order pizza in an Egyptian hotel, that's kinda on you. ;)

The room was excellent, and the location was perfect. The swimming pool is beautiful and many restaurants are accessible. Everyone is wonderful.

Despite everything being very good I must admit that the breakfast is very limited so I would not recommend the breakfast option.

Staff is amazing and friendly, the view to the Nile is spectacular, hotel is huge, it has 3 restaurants, 2 of them are thematic (Italian and Chinese), facilities are outstanding. Since I had an early tour, the guy at the reception offered to us the night before grab and go breakfast which made my day and avoid going to the tours without a meal. Kudos for that.

Food quality can be better

Location and room very comfy and a beautiful view to the Nile river! Our stay was awesome

Everything was good, except for some minor details like room not very clean at all , carpets needs to be vacuum and the showers walls need a deep cleaning to looks perfect! But for a couple days it was good for us!

Memorable stay. We were upgraded free of charge to the Junior suite which had world class view of the nile and valley of the kings. Room was spacious and clean, and room service was impeccable. We saw the hot air balloons every morning from our balcony. Staff are absolutely fantastic, shoutout to two members of staff. Aya was lovely and helpful and greeted us and talked to us every time with a smile. Abdul who operates the tours was very professional, tours were organised well, priced well and always had time to speak to us. Genuinely a nice person. We are well seasoned travellers and recommend that you book tours from Abdul as safety is guaranteed and you can make your tours flexible. Abdul and Aya organised a lovely cake for our anniversary. Also, our sunset felucca ride on the nile on our boat Maggie Moon was lovely. Luxor temple and the city is within walking distance and experienced nice walks in the evening. Overall a lovely stay in Luxor and we will stay again.

Nile view, room was big, breakfast, garden, swiming pool

The reception staff was clearly confused as no one really knew what to do. We arrived at the hotel before midnight after a long journey and waited almost 30 minutes to check in. 2 guys who were clearly newbies would have deserved someone experienced who knows what to do. The only thing that saved us was an experienced porter who provided us with information about the hotel and showed us to our room, as the reception staff only gave us room cards and did not provide information about the services and facilities of the hotel. This should not happen in a 4* hotel.

at the Pyramisa Hotel an exceptional stay, a huge structure with dozens of customer service staff, an internal buffet restaurant and 3/4 other restaurants always in the structure, an Italian cuisine restaurant, a Chinese one etc.. also a poolside bar and a very large breakfast. Special mention for Abdul and his staff (Mohamed and the others) of the Limousine service. They have a desk always active in the hotel lobby and have dozens of proposals for tours and experiences with a guide also in Italian (a rare thing in Luxor). Punctual, precise and honest.

Beautiful room, great views to the Nile :) Beds were comfortable, rooms were warm and confy, big enough, well decorated with a frigobar and a balcony. Breakfast was great, lots of options (continental style). There was a gym but couldn't use it since it was open from 9 to 5pm. Location was great, not downtown which was the best part, actually - downtown is too crowded and not nice.

Inexistent wifi signal in the rooms (seems to be a recurring feedback). We tried one of the restaurants inside, the italian, very bad service and food (we had a supermarket boxed pizza). Very low pressure in the shower, although it was hot and the bathroom was great.

Happy with the stay. In particular Abdul who helped organise my activities whilst in Luxor was very useful and I would recommend asking for his help if you are staying here.

Pyramisa Luxor We stayed at Pyramisa Luxor for almost two weeks in January. At breakfast and swimpool bar there was a cook Taysir. His falafal and chicken are very good we enjoyed the falafal every day at breakfast. Khalid the lifeguard at the swimming pool was also very polite and professional. Every day he gave us nice sunbeds with two towels what made us very happy. Mohamed Ashraf Salim was the waiter at breakfast and also at the poolbar. There are many more offcourse, but Mohamed is the kind of waiter every hotel needs! He is good, professional, kind and true in his heart. That is very special because a lot of waiters are fake and only nice to get a tip, but not Mohamed Ashraf Salim. He is kind hearted and does his work very good and always with a smile and nice words.

They are renovating and that sometimes makes noise, but it was not to bad. You here a lot of noise in the evening when you want to sleep. A lot of train noise. Ok that were the things that we did not really enjoyed.