Flight was cancelled at last minute out of Charlotte airport. 10 pm and hundreds are scrambling for lodging. Country Inn was a welcome port in the storm. Close by, easy shuttle to and from the airport, clean and nice staff. Basic breakfast as typical for these hotels but more than met our needs. Very comfortable beds and linens. And a great value, costing much much less than other hotels nearby. Very glad to have been able to spend the night in a nice room than at the airport.

good!

I went to the front desk and told them about a vehicle parked outside my window at room 111. It had one and sometimes two men sitting in it for at least 3 hours. I saw one woman come to the car and leave after about 5 minutes. Sometimes the red brakes lights were on. It finally left. The entire time I was nervous about it right next to my window!!! I was scared. It didn't leave or move for at least 2 hours after I reported my fears to the man at the front desk.

Robert from the night shift was really helpful! The hotel offered transportation to the airport and back to the hotel.

I had to wait for about 1 hour to have my room got there at 3:30pm, I received the room at 4:30pm. The front desk guy from the day shift wasn't too nice. He asked me to wait for about 20 min for my room. I came back about 4:09pm, I needed the bathroom, and I asked for the room, and he said to "chill" that I only had waited for 5 min. I didn't get my room until I got Booking.com customer service involved.

I was able to get a room at the last minute. This was an unplanned stay because my flight was cancelled. There was a shuttle from the airport.

I booked a ride on the shuttle back to the airport for the next day. I saw the attendant write it down. The next day, someone else was working front desk and responsible for the shuttle. She said there was no record of my reservation. About 45 minutes later, she did take me back to the airport, which was fine because I had the time but it might have been a problem for someone in a hurry to catch their plane.

The second room we eventually stayed smelled fresh and clean in comparison to the first room we had, which was smoke scent filled. I reported my dislike to the front desk and they were very accommodating. A hotel with shuttle service was a necessairy for us, with a 7am international flight and having to be at the airport for 5am, the on time shuttle service was a bonus.

The internet was non existent.

The room was nice and, clean, you could smell they just sprayed and cleaned , Great Size! Convient to our Family, shower stall was nice, overall stay was good, read below

The Ice machines were horrible, I could not use neither one of them, I would have to leave and purchase ice when needed,the toilet had no lid, Please purchase New Ice Machines, Rapidly, also get the Ladies some New Cleaning Carts, They are Rusted out, out dated, pool was not set up for usage, Worst of All your Doors do not lock after hours, ANYONE OFF THE STREETS CAN JUST WALK IN, VERY UNSAFE!!!!

The room was good size, I would say larger than the first one. We stayed 9n the first floor on the 6th of December and the 2nd floor on the 11th very happy and would recommend for anyone who don't want to break the bank for a good night's sleep

Your reservation office isn't very helpful if you make a mistake in booking. I made 2 reservations by mistake for the same night, one with insurance on it, but the won't refund my money just offered a free one night stay.

When I walked in I was greeted with warmth by the young lady at front desk very professional. Once I made it to my King Deluxe I was really amazed at the Card Scanning technology they use for the key to get into the room it was VERY SECURE. if you didn't shut your door or if it stayed open to long it beeped to let you know your door was open and it also had the time you or someone scanned into your room. I was amazed at how clean it was it didn't smell old run down and raggedy it was neat. The bed was comfortable it had a open type box frame you could see under the bed that was a bonus because it ensures you it was serviced correctly and the Bed was really soft the blanket and nice fluffy pillows as well I had no complaints about my room.The best part is...THEY HAVE A POOL!

The front desk is often vacant because of the constant shuttle rides they offer to and from the Airport. That's a inconvenience because sometimes you'd wait at the front desk waiting for someone to come back from the airport they need a designated driver to handle the airport runs so someone can handle the front desk at all times.

I enjoyed relaxing in the evening while watching planes come in for their landing. Otherwise, I was not in the room all day after breakfast as I was going to destinations in Belmont.

Over the 6 days stay, no one came to clean my room or empty my trash.

Close to the airport.

The woman who checked me in had trouble with their computer and charged my charge card 3 times. After I got home I saw this on my charge card statement. I then had to look up this hotel phone number and call the office to talk to someone about this problem. I will not be charged 3 times for my stay. Also when I got ready to leave I tried to get a glass if orange juice. None of the juices in the machine worked, only lemonade and water dispensers worked.