Location convenient airport shuttle nice drivers , comfortable rooms

Small mishap regarding check in room was pre paid and after check out I was charged twice . First room front door latch broken and smelled of smoke but the front desk staff member was kind and changed my room which was much better .

my room was clean and when I reported something wrong -a staff member was up within 5 mins to address the issue

shuttle was not available. we arrived at 10:35 and called for shuttle no answer to hotel phone for the next 20 minutes. also, the next morning we tried to get the shuttle back to airport-it was out for an oil change. about 10 mins later, they called saying the manager was able to take us! thank goodness as we had a rental car waiting for us!

Ultra clean and the staff was ultra friendly from guest services to the housekeeping staff.

Nothing. I just wish that when we told you our flight was coming in late you would have made arrangements to pick us up. It was 3 am before we got there due to having to find a way to get there.

The staff was so welcoming

Location, I liked the cleanliness

The Internet was intermittent, the sound transmission from the upper floor was terrible… even when the cleaning crew was working even the broom could be heard

They allowed us to keep our room for a couple of extra hours as our flight had been canceled. Front desk staff were extremely nice and helpful.

Nothing

Helpful staff, convenient location near the airport

Had to wait over an hour for the evening shuttle to get to the hotel. The morning shuttle was fully booked so I had to get an Uber or I would have been late for my fight

you need to provide tv channel guides, either printed completed guides in the room or the guide on the remote.

beds were comfortable! staff was great !

hair in the shower, breakfast could’ve been a little better, pool was closed and my kids were looking forward to that it’s the only reason I booked really was for the indoor pool.

It wAs a nice hotel very quiet and breakfast was good

Could have been more food