It was great arriving at the airport and just being able to get on a free bus to take you directly to the hotel. I was surprised on entering the hotel as it had completely changed since my last visit. The reception area, bar and restaurant have been completely refurbished/extended - I thought I had mistakenly entered the wrong hotel. The food I had for lunch and in the evening was fabulous, I didn't have breakfast. The room was clean and spacious, beds large and comfortable. Shame I couldn't stay for longer.

I guess the only downside is the distance from Amsterdam, but that wasn't an issue for me as I was attending a conference at the hotel. If you did want to go into Amsterdam, I guess you could take the free shuttle back to the airport and catch the train from there.

The size of the room was beyond expectation. Big and spacious. The general cleanliness was very good. The staff were truly professional, polite and efficient. First time staying there. I was pleasantly surprised. The shuttlebus service was excellent. We had free parking at the hotel and used the bus to get to the airport, then the train into Amsterdam.

The emails about green cleaning etc. I choose a hotel stay because part of my expectation is having it cleaned. I would have liked not to get those emails.

Free shuttle transfer from and to Schiphol airport runs almost 24/7 taking 15-20 mins each way. Hotel was much bigger than I was expecting Room was big, bed was comfortable, bathroom had separate rainfall shower and jacuzzi bath. Towels and good quality shower/shampoos were provided There is a coffee maker which doubles as a kettle for making tea and other infusions. Extra supplies are available from reception Breakfast was a very good selection of hot and cold dishes, breads and pastries plus extensive hot and cold drinks There are two self-service Minimarts on the ground floor for snacks, drinks and necessities which require payment by card, no cash taken... The swimming pool and sauna area is enjoyable but can get very busy. All the staff were very welcoming and approachable

No real negatives, but perhaps adding a 'real' kettle to allow drinks to be made with boiling water... 😉

Our stay here was excellent. Although I made an error on booking the 3 rooms we required, Lissette on reception did everything she could to rectify the issue. Her customer service was excellent and second to none. Thank you for your help Lissette, it was really appreciated. The food in the restaurant was excellent and the service was good too.

Irons and ironing boards weren't in the room and you had to go to an ironing room if you required to iron clothes. The coffee machine in the room wasn't working correctly. I would have asked for it to be replaced but was only staying there one night so didn't bother.

Very comfortable hotel with exceptional facilities a superb restaurant with really polite helpful friendly staff. No airport noises and in a good location - Will use again next year.

Outside steps (main entrance) require a slope to assist in suitcase access !!!! Toilet Seat was broken & reported shortly after arrival but not fixed ? Toilet fresh air system did not work and was also reported but not fixed ? A refund was given but really these two issues should have been fixed very quickly if necessary using parts from a room that was not occupied ?

What an awesome hotel is this hotel. Although its on a flightpath for airplanes you hear them in a far distance in your room. Dinner was super as the same for breakfast. The bedding is a boxspring with a topper and the rainshower was perfect. The rooms for a standaard room is spacious. AC is working and you are able to set the room temp to 15 degrees. What is a perfect temp for me to sleep. The swimming pool area was fantastic to just relex and take a infrared sauna (you need bath clothes). Overal en awsome new years night stay. Our compliments and hearts go out to the staff of this establishment for this awsome night. Thank you all.

Very comfortable rooms with ample desk space and bathing facilities which is part of the branded Vandervalk experience. Excellent breakfast without waiting queues, friendly staff in the breakfast area. A special appreciation for the conference and banqueting team and their technical staff, they were very helpful, diplomatic and responsive ahead of our planned meeting.

Bar closes abruptly before midnight even if the bar is packed with (business) guests. Some receptionists stare on their screen for minutes before approaching waiting guests. This happened a couple of times, points for improvement.

We were at the back of the hotel, with a balcony over viewing car parks and fields, once checked in we parked near the rear entrace and used that until the day of departure. There were airport style luggage trollies which took a coin and was useful for loading in/out. The room was massive and beautifully decorated, technically twin beds next to each other which is better for sleep and really comfy. Walk in shower was great, no door to the bathroom, but there was on the toilet so all good. Absolutely loved it Partner was worried about noise with the airport close, but with the balcony door shut we heard no noise at all and she's very sensitive :D

A handle on the outside of the balcony door would be good as it was tricky to close when outside. We didn't use housekeeping for our 4 day stay, but would have liked access to replacement coffee pods. There were housekeeping trollies about and i grabbed a few extra, but felt cheeky doing it!

Fantastic hotel ! It has literally everything you could want, great pool, gym, food and the staff are all lovely ! The shuttle to the airport is efficient and runs ever 30 mins ! Comfortable bed and good shower .. close to the airport just 15 mins max .. I would definitely recommend this hotel and will stay here again when I return to Amsterdam

Adapter plugs in the shop by reception are way overpriced.. would be nice to have a few there for customers just to use if needed .

The room was spacious and very comfortable - plenty room for unpacking and storing away clothing and other items. English TV channels, including a movie channel, was very welcome in the evenings we decided to stay in. Staff are extremely friendly, helpful and most importantly, respectful towards clients.

Nothing much, considering the size and scale of the operation, they seem to have it well in hand.