Absolutely loved the hotel. Great location outside of town in the forest. We hired a car from the railway station; without which it may be not such a great location unless you want to pay a lot of expensive taxi fares. Also a much better way of exploring the surrrounding area at your own leisure than paying for tours. Very comfortable room and the in-room sauna was a fantastic addition. Staff really helpful and friendly. Such a cool relaxed vibe. We stayed in summer and it's probably even better in winter (and a lot more expensive!!). Inclusive breakfast was probably the best hotel breakfast we've ever had. Food in the restaurant at dinner was also top notch. Rooftop seating area was lovely in the late evening watching the midnight sunset.

Room service was rather poor. All but one day the coffee / tea was not replenished. Another day there was no toilet roll. And on last day the standalone aircon hose had been disconnected from the vent during cleaning meaning all the hot air pumped out into the room making it unbearably hot (already 30 degrees outside) until we discovered the problem and re-assembled the unit.

Perched at the top of a tall hill, the hotel’s location is magical, with views reaching out over thickly forested rolling hills and a sparkling river. The staff are lovely and friendly, they greet you with a smile as soon as you walk into the stunning reception area filled with comfy chairs and a crackling fire. We visited in the summer, so spent lots of time walking the forest trails and tracks that are ski slopes in the winter. Our room was fantastic: spacious, clean and luxurious. We used the sauna lots. Every night after walking in the forest all day, we slept soundly in super soft beds. The breakfast buffet was absolutely amazing, with everything you could possible want and then some. The finishing touch; a whole fresh honeycomb.

It was so good that we were very sad to leave.

Perched at the top of a tall hill, the hotel’s location is magical, with views reaching out over thickly forested rolling hills and a sparkling river. The staff are lovely and friendly, they greet you with a smile as soon as you walk into the stunning reception area filled with comfy chairs and a crackling fire. We visited in the summer, so spent lots of time walking the forest trails and tracks that are ski slopes in the winter. Our room was fantastic: spacious, clean and luxurious. We used the sauna lots. Every night after walking in the forest all day, we slept soundly in super soft beds. The breakfast buffet was absolutely amazing, with everything you could possible want and then some. The finishing touch; a whole fresh honeycomb.

It was so good here that it made us feel very sad to leave.

Magical Stay surrounded by forest This hotel is such a beautiful spot—surrounded by forest and with ski slopes literally right outside the door. The views from the restaurant, lobby, and terrace are absolutely stunning, especially at sunset. The food was one of the highlights. Breakfast and dinner were fresh, local, and super tasty. The Sky restaurant menu is inspired by the region and really delivers, and the restaurant staff was amazing—friendly, helpful, and clearly proud of what they serve. Our Comfort Room had everything we needed, and the public sauna was a nice extra. Next time, I’d definitely book a room with a private sauna and a view—it would make the stay even more special. The food menu at the lobby bar could be improved—it doesn’t quite match the quality of the main restaurant. Overall, though, it was a fantastic experience, and I’d happily come back!

The open fire in the lobby and bar area, our room with a private sauna, and breakfast was amazing! A bonus of the viewing platform is to see the northern lights. The tap water is amazing and so clean. There is Santa Sports halfway ish to the town, which serves good-priced burgers, pizza, etc, Bowling, and a swimming pool.

More choice of food options. very limited menu in the restaurant. The lobby food snack bar was very nice but had limited and pricey snacks and drinks. I would suggest eating out if you have children and are sticking to a budget but try the main restaurant at least once for dinner and the lobby bar.

Nice, clean and quiet place. The sauna in the bedroom is a real plus. The forest around is perfect for a stroll even in winter. The restaurant has really good food and for reasonable prices. Breakfast is also quite good. Uber comes also very quickly so it’s not a problem to go in town if you don’t have a car

The few things that would be great to improve is to have a lift (1 stair to climb is not a big deal but with heavy luggage it becomes a bit more challenging). Adding a gym in the hotel would make the place prefect

The location of the facility is in the forest, exactly where you would want to be in Rovaniemi. We went to the center by bike in 10 minutes, but on the way back we had to walk with our bikes in our hands, it was very tiring. It would be much more comfortable by car. The staff was very helpful, especially Matias. After leaving the hotel, we were warned by e-mail about the negligence of the hotel staff regarding the account, it was an e-mail sent as if we had leave without paying, of course we paid it immediately. We did not use breakfast for 2 days because we woke up late, I asked them for the breakfast fee back, they did not answer. If they had not panicked by forgetting to take the 60 € payment, everything would have been 10 out of 10..

Customer Relations

Lovely hotel in a beautiful setting. Very comfortable and the sauna in our room was great. Staff were all incredibly friendly and helpful. Breakfast was also fantastic. We would definitely visit this hotel again or others in the same chain.

Could have been more variety of food at the hotel. There are limited bar snacks and the restaurant menu was good but we felt choice was also a little limited. We were out of season and other restaurants nearby that we would have visited were shut so this probably wouldn’t be as much of a problem if you are visiting in season.

Travel was by motorcycle. They have covered shelters for parking which was great (it rained :-( ) The breakfast was good and the restaurant has amazing countryside views. The 'mountain top' (ok big hill really) location is superb. It was a really great location on the arctic circle from which to see the midnight sun on midsummer's day from their 'aurora' viewing deck on the roof. The rooms are beautifully appointed and the Nordic styling is fabulous.

The midges were a surprise. Obviously not the hotel's fault but how do people enjoy the beautiful outdoor conditions of midsummer without being eaten alive! Maybe I should have, but I didn't anticipate them at that volume.

Stylistic and fantastic facilities. In lovely forest and not far from centre of town. Easy parking. Rooftop terrace is an amazing place to watch the midnight sun in summer (and presumaly northern lights in winter). Restaurant absolutely amazing views. Fantastic and interesting menus .Chef brilliant... awesome combinations of flavours and superb presrentation. Breakfast wide choice. Staff overall very friendly and helpful