It was nice to have 2 rooms with a door in between. Made the visit easier with family. The staff was friendly. Also great to have both spa with slides and superpark for kids activities inside the hotel. Kids enjoyed! Location was also good.

The bathroom didn’t have hand soap, the bathroom door lock didn’t work, other light in bathroom didn’t work. TV:s didn’t work due to some problem. Also the other bed didn’t have a night table. The room was dusty. Also spa shower floors were dirty and there were no sauna peflets to sit on. Restaurants were suitable for kids but would be great to have more variety in restaurants (not only hamburger and pizza).

Room was comfortable, good breakfast. Managed to use spa at quiet times 4-5pm and 9am in the morning. Check-out staff lady was wonderful.

Staff chatting to themselves at Check-in, not noting customer at all. Room rate doesn’t include spa, which wasn’t mentioned at booking. Also charging for robe and slippers and not handing out towels in the spa, you must bring your own towel from the room. Would be nice if the pool program was displayed in lobby, spa and room somehow, missed excercise class as wasn’t even aware they had some.

The spa and parking were not included in the price of the booking though it was not clear during the booking process. The spa was pretty old, the water was rather chilled and the air as well. So pretty in tropical in my opinion.

All the other facilities we as mentioned. Breakfast was amazing with plenty of options. Swimming pool, sauna, steam room was very enjoyable, clean and fun! A lot of stuff for kids to play. Location is close enough to explore Turku All in all a very good stay.

The microwave in the 2nd floor lobby was very dirty. The pillow cover was not fully clean. The bedsheet was also not fully clean and has some minor tear

The facility’s at the pool are extremely fun, very well planned and really enjoyable. The slides are great fun they had my and my wife giggling like the children we truly are.

Everything was really good. However one small minor complaint, that the bedroom didn’t have a bedside table on both sides. This comment is minor and such a first world “issue”. If I were to recommend this place to a friend of course I wouldn’t mention it.

We spent a couple of nights there and booked 2 rooms for a family of four with a small dog. The room was comfortable but would have needed some hoovering under the beds. The spa is nice and clean and there are many things to do. The smoke sauna was appreciated. We also enjoyed walking along the Aura river nearby to the city centre.

The O’Leary’s restaurant is too expensive for the quality of food served.

It is very close to the city center, so finding a good dinner spot was easy and uber was a cheap option.

We had to pay additional to use the swimming pool and spa. I mean, it would not bother if it was included already in the total price. Paying for the pool as we had a room felt awkward. Also, the breakfast was sufficient but not well organized in had long queues, making us just stick to whatever we could get quick.

Breakfast was full of options, really liked it. The timing was suitable. It was really good to see food options for little ones, so happy about it. The indoor activities were good enough to relax and enjoy the weekend.

Pool opening time and breakfast time were overlapping. I would like to first get into the pool in the morning before 10:00, and then get the breakfast. Somehow the pool opening time is 10:00 onward.

Breakfast was nice, location was a short walk from Turku city centre. We went with our 9 month old daughter and were pleased that there were child-friendly facilities (high chairs and changing areas in the changing rooms for the pool area). There was also a cot available in the room but it cost 20 euros.

The overall feel of the hotel makes you feel fancy. I like that it's near other good attractions. There nice restaurants in the building as well.

The room wasn't clean. You could tell it needed a deep clean around the bathtub, and the chair hasn't been touched in a long time. I would have gone swimming, but it wasn't included in the price and 23€ per person was too expensive for me