Restaurant staff very friendly and welcoming to my grandson (5 yrs old). Beds were comfy. The lamb I had for dinner was perfectly prepared. Room was ready early which was great as I travelled from BC and got to check-in before I was scheduled to. Great kids meals.

Can't think of anything that was not great. Balcony gave us the ability to spend some time outside. Pool was clean and great entertainment for my great grandson and granddaughter.

The location is great because there are nearby fastfood restos and accessible to the city

The bed is rocky and making an annoying sound even when just moving while lying down . Also, it is nicer to jave the room had an additional lighting in the middle because the room looks so dull with the lampshades open alone. We did eat inside our room and it is nicer to have a bright ambiance.

-food and prices very good in restaurant -staff throughout was excellent - so cheerful and helpful

insulation in outside wall - that end of room was cold - in window heater blew out cold air for quite a while before heat began

good location on Hwy 1 on north side of Calgary. Lots of services nearby.Hotel is basically clean and fully functional, and there is an indoor pool and water slide, as well as a restaurant.

I'm told by staff that the place is scheduled for renovations in 2024, and agree it could use some updating.

Melissa was spectacular! She kindly resolve an issue with our original room location. Everyone was exceptionally friendly. We will return and recommend. Thank you. SD

Large clean rooms, comfy bed, pleasant furnishings

The outside hot tub (adjacent to the pool) was way too hot! The pool was a great temperature. Would have been good if a restaurant was available for breakfast/dinner without having to go out of the complex.

This property was very comfortable, with take-away and convenance shops next door. Bedding was great, and lots of room for a comfortable stay. Staff were very friendly and helpful.

Mellissa Nuno was so accommodating and easy to talk to. Great customer service!! She made sure and really helped us "forget" our unpleasant experience at the hotel, which she managed to accomplish. The morning restaurant staff were awesome too.

There was a ceiling leak at midnight, and I had to push the night staff to move us to another room. At first they were hesitant and just handed us towels and said "don't worry about it" but when the "coloured" liquid leaked even more, I had to go to the front desk to tell them to move us ASAP, even if it was at 1AM. They gave us another room, which we immediately moved into ourselves.

Clean, the stuff are so polite and friendly. The hotel location is amazing , very easy to catch the Banff and jasper main road and Edmonton road as well. I recommend very strongly.

NA

Breakfast was delicious. Person at desk gave us complimentary vouchers when I told them we were there while we got married, didnt expect it but made the stay very nice. Loved the little balcony attached to the room, and having a little entrance room was super nice for when people were getting ready for the wedding. Pool was so refreshing and the kids in the family loved the slide.

This was out of the staff's control, but the Hell's Angels apparently like to stay here; big group were outside revving their bikes while we put our bags on a trolley, and we noticed a member in a blatant HA jacket at the front desk before checking in. Heard a little scuffle involving broken glass outside our room at one point as well.