I absolutely loved the room; it was modern, on trend, comfortable, and spacious. I loved the amenities, like the robes, stemware, and heated floors. The shower was perfect for a couple staying together. Staff were very friendly, including the Norca staff, the front lobby staff, and valet. I also appreciate that the hotel is more ecofriendly than others.

I wish there was a mini fridge in the room. I also would have liked room service to be available a bit later; 10 pm was too early and we weren't able to order when we would have liked. A pool and/or hot tub also would have made the stay even more enjoyable.

Simply put this hotel left myself and my wife speechless. The incredible staff at this hotel truly make you feel welcome and they are there to help with anything you would need. truly professional staff. also the room was just breathtaking with exceptional views of the city. The hotel is super clean and perfectly located in the heart of the city. This will be the only hotel we will stay at again when we are back visiting Ottawa.

Room well appointed.Staff attentive and professional.Like the minimalist architectural features.

Variable rates for stay-don’t understand the business model in play.Not aware of ahead of time.What’s with the damage deposits-based on a few incidents or is this an industry standard now?

Cleanness, modern design, friendly staff, nice breakfast

Water pressure was not strong enough in shower room, also the water pressure was unstable on washing area, when turned to warm water, the pressure was unstable. There were not enough water in water station on the 7th floor, I had to go the other floor. Water bottle could be a bit bigger or more than one so I don’t need to go out so many time to get water…

The property was a nice centrally located hotel. The rooms were clean and comfortable. The staff were very friendly and helpful.

Personally I found the bed pillows “over stuffed”. I wish hotels would have at least one flat pillow in each room. Also, the glass shower is placed in an open setting, which could be disconcerting for some.

I discovered that the property had a type of room that I had no idea about! The room had a wonderful view and was very comfortable and amazingly beautiful!

Nothing

Confortable and very clean

The staff were exceptional. The bed was one of the most comfortable I have ever slept in at a hotel.

Best staff ever !! very clean central location for shopping .

Nothing much it was perfect

The room is spacious, beautiful with a very comfortable bed. We enjoyed it. The Hotel is clean and comfortable. Front desk were very attentive and polite.

All went well